Renew a subscription

Manage subscription renewal settings based on how you got your subscription. Many subscriptions purchased through Autodesk are set up to renew automatically. In some cases, however, you can only renew your subscription manually. If you are in a managed environment, renewals are performed by your contract manager, purchaser, or primary admin.

Here are a few things to know about renewing a subscription:

• Trial subscriptions — Trial software can't be renewed or extended. To continue using the product, you need to buy a subscription. See Convert a trial to a subscription for more information.
• Expired subscriptions — You can’t restart expired subscriptions. To renew access to software and services get a new subscription online
• Changing a subscription term length — In some regions you change your subscription term for example from a monthly to an annual subscription in Autodesk account or by contacting support If neither option is available, let the original subscription expire and get a new one with a different term.

To ensure that your renewal is successful on the renewal date, your recurring payment method must be valid and auto-renew turned on.

1. Sign in to your account.
2. In the subscription list, select a product to open the subscription details and review the payment method on file.
   If you see a Manage button, see the following Change Renewal by Order Number steps.
3. Click Turn Auto-renew On to ensure automatic renewal processes on the renewal date.
4. Follow the instructions to complete the change.

You must renew your subscription or purchase order manually in some cases (for example, paying with Alipay, Konbini, or a wire transfer). Beginning 90 days before expiration your renewal options are visible in Autodesk account You are also sent an email notifying you that you can renew.

To view your available renewal options in account:

1. Sign in to your account and click Billing and Orders > Subscriptions and Contracts.
2. In the subscription list, select a product to see renewal options.
3. If you have the option to renew online, click Renew. Your renewal is added to a cart, where you can review pricing and complete the purchase.

To avoid losing access to your software, renew your subscription before the expiration date.