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AutoCAD® Support Clinic

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Description

In this class, a panel of experts from Autodesk Product Support will answer your questions and share troubleshooting tips. During this open discussion and Q&A session, we may not be able to answer or resolve all of your questions right away, but we can provide pointers or advice for further troubleshooting. We will also explain how to log a support case for more in-depth investigation. We will make a brief presentation at the start to introduce the Autodesk Product Support team and explain the current support options for customers.

Key Learnings

  • Describe what the support options are and how to contact the Autodesk Product Support team
  • Get answers to a variety of support questions
  • Use troubleshooting techniques for different situations

Speakers

  • Shawn Niles
    Shawn Niles is a technical support manager for the Autodesk product support team at Autodesk, Inc., based in Boston, Massachusetts. In this role, Shawn oversees a team of technical support specialists and helps to keep support quality at a high level.
Current Time 0:00
Duration 1:28:30
Loaded: 0.19%
Stream Type LIVE
Remaining Time 1:28:30
 
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Tags

Product
AutoCAD
AutoCAD LT
Topics
Structural Engineer
Engineer
IT Manager
Mechanical Engineer
Environmental Engineer
Electrical Engineer
Drafter
Civil Engineer
Architect
Design
CAD Management & IT
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