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HP boosts production by digitally connecting design to construction on-site

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Description

This session is an opportunity for leaders and thought leaders in design and construction to learn about HP's vision for the future of construction site layout. We will discuss the shared challenges faced by today's construction teams (particularly those faced by layout professionals), the affect this is having on productivity, and how we aim to play a role in solving these problems by providing construction layout productivity gains up to 10x.

Key Learnings

  • Understand some of the key issues facing construction project teams
  • Learn how automation may help solve these issues
  • Implement a productive solution to help reduce layout and labor costs
  • Apply digitization for construction site layouts saving time

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Transcript

ANDY DICKEY: All right, everybody. We're right on top of the 3 o'clock, so I'm going to go ahead and get started.

First I want to begin by introducing myself. I'm Andy Dickey, I manage business development for HP construction services. I have spent half my life in construction, and half my life in the technology business. I don't know if it's half and a half, because they were kind of going on interchangeably back and forth all the time. And that's a common story-- I see some familiar faces in the room, that's a common story in this room, I'm sure, right?

So the purpose of this session is a bit of a primer. So to give you some background information. It's probably not going to provide all the answers that you might be here seeking.

But why is it a primer? Because we have a room, room 268, where we're doing a live demonstration. So it's roughly the size of this room. And we built the fake job site, and you can see the robot live. So the purpose of this is to give you some background information and create a platform for you to ask some questions. And then, we can just heard everyone down to the room. No-- we have a registration.

So I'll-- this is not working. I'll back up from the laptop. I think it's interference. So with that, let's get started. Hang on, guys.

Let's try this one. Let's see if this one does the same thing. All right, so today I'm going to talk about how HP is boosting productivity by connecting really design and detailing, because I see some detailers in the room, as well. So connecting design and detailing to the construction site.

So why are we here, and why are we in this business? There is a very real business opportunity for all of us to improve productivity in construction. And it's really that simple.

The annual construction revenue-- we all know these stats, right? It's about $11.4 trillion. Second biggest industry in the world, after financial services. And it continues to grow all the time. So growing, growing, growing, getting more and more complex. And the workforce is aging, and they want to be more productive.

So there is a productivity challenge, you know, that's been studied by McKinsey. There's 7% waste, less than 1% of productivity improvement year over year. I think, judging by some of the faces that I recognize in here, we've all heard these particular stats.

So what is the first part of the construction industry that we have decided to attack? And I emphasize the first part-- is construction layout. So we want to streamline the construction layout process by making it quicker and more accurate, those sort of things.

But first, what is layout? It's the process of taking design and detailing information and transferring it to the work phase. And this has been happening since construction became a thing. They would do layout on the pyramids, and I've personally laid out with string line, plum blobs, dropping them into plum sleeves, theodolite, mechanical total station, robotic total station, plum lasers-- we could run down the list-- and now with a robot.

So it's key to emphasize that. So there's two parts to the transfer of this information. One is position-- people need to know where to put things. But they also need additional information. So you need to know where the wall is, but what type of wall is it?

So it's positional information, but also informational. And a lot of times, you're transferring this information to people that don't speak the same language as the design team, or they do not have really strong drawing literacy-- meaning, they don't know how to read drawings, even today. So these are the two primary parts of layout that we want to address.

So roughly speaking, there are 5.1 billion square feet of layout to be done every year in the US. That's a really, really big number. There's about three-plus trades to layout per floor. And it's definitely on the critical path. Most people cannot do their job without some layout work occurring.

This work is highly manual. It's fraught with delays and cost overruns. There's a lack of skilled labor, and that force continues to shrink. So what I noticed when I entered the construction industry when I was 12 years old, and then again seriously when I was 19, is that these people are getting older and not younger. And it's because it's hard work, it's very difficult to learn, and we're not taking the steps, I think, that we should have been taking over the past 20 or 30 years to attract skilled labor into the workforce.

And they're also fraught with mistakes and rework, because these people are exhausted. It's hard work. So you're almost never going to run into a 65-year-old layout person, because it's very hard on your body.

So let's watch a little video. I think it'll be a bit entertaining. And we'll get to the main event.

[MUSIC PLAYING]

All right, there it is. So mystery solved, right? Now you see what it looks like and what it does.

Just a quick highlight of the product, itself, now that we've kind of gotten the big picture overview. We've seen productivity increases of 10 times as fast. So that example, just to throw it out there, would be patient rooms on a bed tower-- doing it the traditional way took seven hours. We were able to execute it in 44 minutes.

We avoid a lot of errors. Like a lot of times, that's why I highlighted early on in the presentation, that the layout that you do is not just positional, it's also informational. A lot of the mistakes that happen in the layout space, whether that be concrete or interiors, those errors are occurring because we think something's supposed to happen here with a detail or a condition, like we know the position, and we thought we were supposed to do one thing, and we were really supposed to do another thing.

So being able to print text, and print text very, very quickly, is absolutely essential to make sure we don't make mistakes that are not purely positionally related.

It's rugged and easy to use. I have seen this robot in some very, very gnarly situations, and do very, very well. And you can see for yourself, if you want to join us in the demo room, that it's quite straightforward. Not only to set up the robot, get it positioned over control and get going, that takes roughly 10 minutes. But also the minute to minute usage of it is super simple.

So what is the ecosystem? Now I have a surprise back here in a box, so we're going to get a better look at the key part of this ecosystem toward the end of the presentation. But I just wanted to give an overview of how it works.

So obviously, you have the robot, right? The HP SitePrint. It ships in a Pelican case, it's got two batteries. Those batteries lasts roughly 4 hours each. I have only seen the battery run down once, because normally you're not given enough layout. You know, given the amount of layout that you can do in four hours, you're not normally handed enough layout that you can just tear right through and do four hours on layout.

But there was one project that I was on that we needed both batteries, because we were getting handed 80,000 square feet all in one go and we wanted to lay it out. So also in the case is a mini tripod that we've developed that enables one man, or one person resectioning on the site, a charger, all the things that you would expect.

There's also a control panel. So the control panel is accessed through any device. You know, you've got Chrome on your phone or your tablet, or what have you, that's served up from the robot. So the robot functions as its own Wi-Fi hotspot. You connect to it through your device, and the software you use to operate the robot is served up to your device from the robot, itself.

Once you dump the job onto the robot, you no longer have to be connected to that Wi-Fi hotspot, which is worth pointing out.

Now, really the limiting factor on what device you use is just screen real estate. You can use it on your iPhone mini, that your 13-year-old kid's using-- I can make that joke because I use an iPhone mini, because my fingers are really short. But anyway, it's not fun to use it on the small screen, so bigger is better. And if you've got a tablet that is running Chrome, or whatever, you can just type right into it.

There's also a cloud solution that you can use to track your usage, manage your fleet, do some accounting about how many square feet you've done. And then there's the total station-- that's the engine, part of the engine, for the positioning. There's some other onboard positioning equipment on the robot, as well.

So it is our intention to work with everyone. We want to be quite open. The total stations that we support today are like the TS16 and the iCON 80 from Leica, but those are not going to be the only two going forward. So stay tuned for that.

So that's the setup in general. Let's hear from a customer. As some of you might-- I see some people in the audience that know Albert, and you might have seen him walking around, so if you want to get him alone and ask his opinion one on one, invite you to do that.

ALBERT ZULPS: I have to say, today is not the first day that I've seen HP Modus, so I've seen great things. And I'm most excited just about the speed with which it executes and performs layout. But what I've observed with Modus is that it only needs one operator. So I think that just-- in trying to be more efficient [INAUDIBLE], I think doing more with less is always important.

And also, the idea that with one operator, you can spend more time, you can take that extra labor and use it to do more quality control and oversee the process, versus actually doing the labor and laying out the project. So I think that is kind of a game-changer to reduce the time taken and the labor needed.

And related to that, I think we foresee a shortfall in construction-- people entering in construction going forward. And so this is one of the ways to address that shortfall is being more efficient.

It's hard to use this word loosely with technology, but I think this is a game-changing technology. I saw previously with 360 cameras, something simple that looked kind of absurd, but it's really had a lot of value in construction. And intuitively, the reactions we're getting, and my reaction to it, is that this is another construction game changer.

ANDY DICKEY: Yeah, so I want to add some practical background to what Albert is saying. Like what was one of the key things that he mentioned was one-person operation-- I'll add a qualifier to that. So if you're on a job with a book hoist, you can operate completely solo. Why a book hoist? That's an elevator for those who don't know that term, or who are not sort of OSHA-obsessed-- like me, you'll understand when I get to the end.

So you can carry the robot in one hand, the total station in the other hand, and throw the tripod on your back. If you've got an elevator that you can use to get up to the whatever floor, with the mini tripod that we've developed, you are a one-person operation. With one exception-- if you've got to hold a handrail, you'll need someone to help you carry one of those cases to the place where you're going to be working, then that person can leave.

So I want to just be super clear about that. But otherwise, it's a complete one-person operation. It's very rapid to set up and start printing.

[MUSIC PLAYING]

MICHAEL HILL: Today's project is to show you how efficiencies and effectiveness can be increased with modern-day layout with a robot. We're here to increase accuracy, but also how you can get more work done in a less amount of time.

On a recent project we did with Skanska-- it was a 2,400-square feet-- we printed all walls in 45 minutes. It took the layout technician seven hours to do that work.

Everything is run by the brain-- the total station over here. The total station knows exactly where it is on the ground.

ALBERT ZULPS: It only needs one operator. Trying to be more efficient, more green, I think doing more with less is always important. And use it to do more quality control.

THORE CHRISTOFFERS: So for me, it's personally very exciting. I'm in the survey business, and already 20 years, and I'm always open for modern technique.

LISA SANQUINI: Layout is only really been done by hand before in the past. When this opportunity to oversee this layout, I couldn't say no.

ANDY DICKEY: We're going to continue to put the construction layout professional at the center of the story, but also making it faster.

LISA SANQUINI: I think it was absolutely amazing to see the thing in action. There's like no doubt in my mind that this is going to be used on construction sites worldwide someday.

ANDY DICKEY: Who else hates to see themselves on film? I absolutely hate that. Or the sound of my own voice.

So that's HP SitePrint, because I wanted to leave plenty of time for questions, and plenty of time for you all to get hands on. But before we get hands on and you ask your questions, this is a QR code that you can use to register for the demo sessions that we have in room 268. They're also on the handouts.

The nice thing about scheduling it, is that-- I've been doing these conferences for a lot of years, you guys are really, really busy, right? And so you're in a ton of classes, and you want to carve out time to meet with your colleagues, your clients, those sorts of things. So this is just a mechanism for us to make sure that you get to see the robot in action whenever you want.

So with that, before I take the robot out, I'm going to open up the floor to some questions. And I am going to ask John Mahomes to man the mic, if somebody has a question. So don't all ask questions at once.

AUDIENCE: Hey, I appreciate the presentation. Certainly cool to see, and one of the reasons I came down to the conference was to see it in person after the fanfare, I guess, when you guys launched a couple of weeks ago. One question I had was-- or I guess a two-part question-- is, how HP decided, and like this group got formed to get into the construction industry. And then, two, for this project, what technology did you guys develop specific for this product, versus be able to repurpose from HP's vast portfolio of printing and other technologies?

ANDY DICKEY: OK, those are excellent questions. So I will answer the things that I'm allowed to answer, right? So I promise you that you will get 100% of what I'm allowed to answer. This project came about as an innovation contest in the company. So a person who never set foot on a construction site in their life, it is not plugged into this business at all, who's been at HP for a really, really long time, won that contest-- a former Israeli fighter pilot.

And it's such a good idea, and it's such a big need. We recognized that it was a big need at the time, because we're so plugged into the AEC business already in our large format printing business. And then we have such a long history, because most people don't know this, we used to make a total station. And as far as I know, we made the first data collector.

So it's what became the TDS data collector. So this isn't our first trip through this business. So that's the first thing.

The second thing is, we have a lot of really smart people-- so we make printers that people have never seen-- not no one-- but the people in this room have never seen in person, that have multiple sets of stairs, they're so big, like to get up on top of them and things like that. So as you can imagine, we develop a lot of expertise learning how to push media right through those units.

And so, you know, I'm trying to dance around the question. So you can imagine that you learn some things in the process of doing that, because if you're printing drawings, they have to be accurate, or you're printing on large pieces of vinyl, and those sort of things. So we've reused a lot of technology.

One of the things that lured me-- I had no plans to join HP, I was with Trimble for 15 years, starting a couple of businesses from scratch there, and writing an integration between one of our BIM solutions. And total stations, it's like the first one that I'm aware of to ever do that.

So what lured me away is just having spent a lot of time in my life on a job site, and in construction tech, was the approach that they took. So it's using technology on the positioning side that's widely available. Like it's becoming-- I wouldn't use the word ubiquitous with total stations, because I run into a lot of people using plum lasers.

But a total station is a super common thing. They're experts in ink, and I'm thinking, you know what, I think they're going to nail this thing. I think if I miss this, I'm going to be really upset. So that's what brought me here.

I hope that answered both of your questions as well as I could.

AUDIENCE: One last follow-up--

ANDY DICKEY: Sure, sure.

AUDIENCE: How long ago was that hackathon, or whatever that person--

ANDY DICKEY: Are we allowed to answer that, Joe?

PRESENTER: No, and in fact, I would like to add that, so in reality, we have been in the AEC market for more than 25 years, but more in the workstation space, or in the large format printing space. But now we realize that the construction needed help. And that's why we are trying to bring technology in the construction space.

And that's why we announced last week that we have a new organization called construction services.

ANDY DICKEY: yeah, no problem. There was a question over here, I think. Yeah?

AUDIENCE: What software are you guys primarily tying into? Are you guys tying into Civil 3D? Are you guys--

ANDY DICKEY: Oh, actually, yeah, that's a great question. So the file that the robot uses to print is a DXF, because it's the most neutral. So we're a global operation, and so there are a lot of different solutions that write a lot of-- I'm trying to be politically correct here, given where we are-- a lot of different solutions that write a lot of different files, and some of those files have different nuances, depending on who's making them.

But you find that less with the DXF. So that's why that choice, you know. Does that answer the question? Yeah, good. I always check-- I don't want to move on until somebody gets the answer.

AUDIENCE: It was like a total station, correct, that we saw a bit ago?

ANDY DICKEY: Yeah, the TS 16 in the video, all which is there one of their survey total stations. And we also support the iCON 80.

AUDIENCE: OK, and you said that there would be more, as in such as Trimble total station?

ANDY DICKEY: I didn't say that. I said, we want to be open. And it is our intention to be-- you read into that whatever you wish. Yeah, stay tuned. Yeah.

AUDIENCE: I heard you say, laying out position wise, and there's also a way to differentiate wall types. So does this have capability to print with a different ink? Or maybe print with different line work, or thickness, or of some sort?

ANDY DICKEY: Well, that's a big question. So I'm going to try to answer it quickly. So we have a huge, huge collection of inks to draw from, depending on the application. There's different dimensions and categories. Like one is water-based and ethanol-based, the other is how permanent, how temporary they are. The other is color.

The other is how inert the ink is. So you have to be careful when you're printing on a deck-- if you're going to put high traffic vinyl on it, you don't want something that's reactive. I think the biggest headache for me and my team working with a customer is choosing. Because if you need an ink, we pretty much have the ink.

So insofar as what you're printing, the biggest thing people do with wall types and things like that is number one, get the call out there. So like a wall type, door type-- we've got QR code capability. With the QR code capability, it depends on the application and the ink you've chosen. So some ink will spread more than others, and so then that makes the QR code less reliable.

So part of what we do, and our channel partners do, is sit down with the customer and understand, hey, what are your priorities? What are you trying to achieve? And try to match the best ink to whatever it is you're trying to do. Yeah.

PRESENTER: More questions.

AUDIENCE: Have you considered going outside of the hardscape environment, like a stake layout for grading and dirt work?

ANDY DICKEY: Not at the moment, no. That's always a possibility, I suppose. But we want to perfect-- we have a few focuses. So our primary focus are things like interiors, concrete contracting, you know, like slab edge layout, PT heads, embeds, those kind of things, on the interior side, the obvious things, the track, the drywall, the callouts for the doors, frames, and hardware, reflected ceilings-- you know the whole list. And then mechanical, electrical, plumbing, fire protection callouts-- those types of things.

Those are our primary focuses right now. So printing on concrete, printing on plywood, we could run down the list. And the nice thing about the UI, if you come to the demo room, you'll see that there's a big long list of floor surfaces. So we have-- that controls the amount of volume of ink you're putting down, so you don't have to know microns, you can just say, oh, I'm doing ceramic tile right now. So I'm just going to pick that and print on that.

AUDIENCE: So keeping on the topic of the surface he was at, what about like metal deck insert for hangers? Because lay it on the ground is great, but anything to hang it and get up there before on the deck, to have that layout.

ANDY DICKEY: Yeah, it won't traverse the corrugations in a metal deck. But if you want to lay something above your head-- what our customers are doing, they print on the floor and then drop a laser. So that's how our interiors customers that are doing acoustical ceiling, that's what they do.

Particularly in health care-- if you've got a certain HEPA filter that's got to land in that location, they'll lay out the grid. And then they'll have a callout on the floor that says-- does that answer it?

AUDIENCE: Yeah, but as we see with Trimble, right, how we hit the machines, and we're dropping for deck, for hangers on construction, and everything, as they move towards this, are they starting to look for other trains? Like they say, for dirt, you can start doing your underground or layout for trenching. On decks, like a tank track or something that would come.

ANDY DICKEY: It's a good point.

AUDIENCE: Further with these, so--

ANDY DICKEY: We definitely have an open mind about the next steps. So obviously, we're not allowed to share those things. But I can say that this is just-- there's a reason why this group is not called the HP SitePrint business unit. Right? So I guess I'll just leave it there. We're going to be doing quite a lot of things in the coming years.

Oh, one thing I did have to point out-- like you maybe saw in the videos from Albert that he was referring to this thing called Modus, that was the code name. So I meant to say it back then, and I forgot. So I just wanted to let you know why it's labeled that in the PowerPoint, so there's no confusion.

AUDIENCE: So right now in the market, a lot of the players that are in this are really treating it as a Haas-SaaS type deployment-- where they're coming out providing that service, that software, and then they leave. Is your approach going to be actually shipping these units out for the end customer to go use?

ANDY DICKEY: That's correct. Yeah, so the way the model works-- we sell you the robot, and then there's a service fee by the square foot on top of that. And the service fee gets you unlimited ink. I know that might shock some people-- it's a pain to sell ink, right? Unlimited ink, unlimited printheads, unlimited repairs.

And a lot of what we're doing is just swapping. We don't want to be-- because when you charge by the square foot, it's in your interest to keep the robot running. So we want to make sure you're up all the time. Unlimited support.

So when something happens, the first step is to tap into the robot via the 5G connection that's on there. If they can't fix it that way, then our channel partner will swap it for you. And what they're doing in the shop is doing straightforward repairs. I mean, it's a modular system, so it's very easy to repair. Is that--

AUDIENCE: Yeah, does the cyan run out before any of the other colors?

ANDY DICKEY: That's hilarious. I actually only run the tank out myself once. I usually end up purging it before I actually use it all, like it's a ridiculous amount of ink.

So all right, let's save some time. If there's a question, you can come up and ask me. I want you to see this thing.

So this is the robot here in this case. You see a shipping label on it-- it's a Pelican case. It's got a handle. Just turn it around here. It weighs about 40 pounds in the case.

And you can get up if you want. This isn't church. I guess some people at church will get up and move around, too, right?

So this is the case. We'll start with the mini prism-- this enables the one-man set-up-- one person set-up. I've got to stop doing that, right?

Yeah, just be careful with that. I'm too lazy to recalibrate the bubble level. All right, so this weighs about 22 pounds, or 10 kilos, for the Canadians or whoever else in the audience. All right, Christian, you're taking this. Be very careful with it.

We've got one minute. Why don't you take it, Uis, and show it around. Because we've only got one minute, and they are very hardcore about kicking us out of here.

So some things in here in place for the prism-- spray bottle to wipe down the printheads when you're done for the day. Yeah, we have this controller if you want an emergency stop it. This little thing here is a support for when you're shipping it, yeah.

AUDIENCE: Are there any hard metal indications, like water, heat?

ANDY DICKEY: It's pretty much the same as chalk, you know. Like you're not going to can run it over a puddle of water, but the ink is not going to penetrate the water.

AUDIENCE: But the device, itself?

ANDY DICKEY: You've got to give it the same care that you would give a total station. That's the best rule of thumb. You know, that's not really a scientific way to explain it, but I take care of it just like I take care of a total station.

AUDIENCE: So it prints on concrete?

ANDY DICKEY: Concrete, plywood, tile, yeah. A lot of surfaces. You can print on carpet-- I don't know why you'd want to do that, but--

Yeah, keep asking questions.

AUDIENCE: Seen any creative wrapping with it?

ANDY DICKEY: We have definitely seen some creative wrapping. So that cover is actually cosmetic, and you can use it to-- you can paint it, if you want, vinyl wrap it.

AUDIENCE: [INAUDIBLE]

ANDY DICKEY: Yeah, we're trying to match the marketing with the colors that we do. But if it's your robot, by all means, go crazy.

AUDIENCE: How would [INAUDIBLE]?

ANDY DICKEY: I usually tell people, like it needs to be-- whatever you would do with the chalk line, that's--

PRESENTER: Maybe want to repeat the question.

ANDY DICKEY: So the question was, how dust free-- how clean does the area need to be? I tell people, whatever you're going to do with a chalk line, that needs to be like that. But in reality, it can be dirtier than that, because the ink is not chalk. The ink will penetrate dust. But it's hard to explain just how much dust, because it could be an inch of dust or an inch of debris of some kind.

AUDIENCE: What's the proximity range?

ANDY DICKEY: Well, you have to be-- I guess within-- Uis, you can help me with this-- about 50 feet for the Wi-Fi is a good rule of thumb. 100, you know. I've never exceeded it, so that's why I'm asking. Because I've been out using it in practice, so how much did you do you say the distance you can be for the Wi-Fi for dumping a job onto it, or sending a job?

PRESENTER: 80 feet.

ANDY DICKEY: 80 feet, something like that. The total station, it's a laser. So it can go really far. So whatever the total station will normally do with a rod and prism-- because it's going to differ from total station to total station, and prism to prism. Long-range Bluetooth?

PRESENTER: That goes 500 feet.

ANDY DICKEY: 500 feet for the long-range Bluetooth, which is how it communicates with the total station. So pretty far, yeah. You're more likely for some guy to drop a pallet in your way before you get to that distance, you know what I mean? But I guess the answer to that question in a practical sense is long enough. Because usually, you're going to have people on one half of the deck, if it's 20,000 square feet deck, you're going to have a quarter of it or half of it that you can work on, and the rest is being abused with all sorts of tools and pipes and everything else.

So well let's wrap up here. We can carry it into the hall, these questions in the hall. Or room 268, if you want to continue. But I want to thank everybody for coming in. I know you've got a lot of choices here at AU, thank you for choosing HP.

______
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We use Dynatrace to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Dynatrace Privacy Policy
Khoros
We use Khoros to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Khoros Privacy Policy
Launch Darkly
We use Launch Darkly to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Launch Darkly Privacy Policy
New Relic
We use New Relic to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. New Relic Privacy Policy
Salesforce Live Agent
We use Salesforce Live Agent to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Salesforce Live Agent Privacy Policy
Wistia
We use Wistia to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Wistia Privacy Policy
Tealium
We use Tealium to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Tealium Privacy Policy
Upsellit
We use Upsellit to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Upsellit Privacy Policy
CJ Affiliates
We use CJ Affiliates to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. CJ Affiliates Privacy Policy
Commission Factory
We use Commission Factory to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Commission Factory Privacy Policy
Google Analytics (Strictly Necessary)
We use Google Analytics (Strictly Necessary) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Strictly Necessary) Privacy Policy
Typepad Stats
We use Typepad Stats to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. Typepad Stats Privacy Policy
Geo Targetly
We use Geo Targetly to direct website visitors to the most appropriate web page and/or serve tailored content based on their location. Geo Targetly uses the IP address of a website visitor to determine the approximate location of the visitor’s device. This helps ensure that the visitor views content in their (most likely) local language.Geo Targetly Privacy Policy
SpeedCurve
We use SpeedCurve to monitor and measure the performance of your website experience by measuring web page load times as well as the responsiveness of subsequent elements such as images, scripts, and text.SpeedCurve Privacy Policy
Qualified
Qualified is the Autodesk Live Chat agent platform. This platform provides services to allow our customers to communicate in real-time with Autodesk support. We may collect unique ID for specific browser sessions during a chat. Qualified Privacy Policy

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Improve your experience – allows us to show you what is relevant to you

Google Optimize
We use Google Optimize to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Google Optimize Privacy Policy
ClickTale
We use ClickTale to better understand where you may encounter difficulties with our sites. We use session recording to help us see how you interact with our sites, including any elements on our pages. Your Personally Identifiable Information is masked and is not collected. ClickTale Privacy Policy
OneSignal
We use OneSignal to deploy digital advertising on sites supported by OneSignal. Ads are based on both OneSignal data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that OneSignal has collected from you. We use the data that we provide to OneSignal to better customize your digital advertising experience and present you with more relevant ads. OneSignal Privacy Policy
Optimizely
We use Optimizely to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Optimizely Privacy Policy
Amplitude
We use Amplitude to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Amplitude Privacy Policy
Snowplow
We use Snowplow to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Snowplow Privacy Policy
UserVoice
We use UserVoice to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. UserVoice Privacy Policy
Clearbit
Clearbit allows real-time data enrichment to provide a personalized and relevant experience to our customers. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID.Clearbit Privacy Policy
YouTube
YouTube is a video sharing platform which allows users to view and share embedded videos on our websites. YouTube provides viewership metrics on video performance. YouTube Privacy Policy

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Customize your advertising – permits us to offer targeted advertising to you

Adobe Analytics
We use Adobe Analytics to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Adobe Analytics Privacy Policy
Google Analytics (Web Analytics)
We use Google Analytics (Web Analytics) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Web Analytics) Privacy Policy
AdWords
We use AdWords to deploy digital advertising on sites supported by AdWords. Ads are based on both AdWords data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AdWords has collected from you. We use the data that we provide to AdWords to better customize your digital advertising experience and present you with more relevant ads. AdWords Privacy Policy
Marketo
We use Marketo to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. We may combine this data with data collected from other sources to offer you improved sales or customer service experiences, as well as more relevant content based on advanced analytics processing. Marketo Privacy Policy
Doubleclick
We use Doubleclick to deploy digital advertising on sites supported by Doubleclick. Ads are based on both Doubleclick data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Doubleclick has collected from you. We use the data that we provide to Doubleclick to better customize your digital advertising experience and present you with more relevant ads. Doubleclick Privacy Policy
HubSpot
We use HubSpot to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. HubSpot Privacy Policy
Twitter
We use Twitter to deploy digital advertising on sites supported by Twitter. Ads are based on both Twitter data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Twitter has collected from you. We use the data that we provide to Twitter to better customize your digital advertising experience and present you with more relevant ads. Twitter Privacy Policy
Facebook
We use Facebook to deploy digital advertising on sites supported by Facebook. Ads are based on both Facebook data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Facebook has collected from you. We use the data that we provide to Facebook to better customize your digital advertising experience and present you with more relevant ads. Facebook Privacy Policy
LinkedIn
We use LinkedIn to deploy digital advertising on sites supported by LinkedIn. Ads are based on both LinkedIn data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that LinkedIn has collected from you. We use the data that we provide to LinkedIn to better customize your digital advertising experience and present you with more relevant ads. LinkedIn Privacy Policy
Yahoo! Japan
We use Yahoo! Japan to deploy digital advertising on sites supported by Yahoo! Japan. Ads are based on both Yahoo! Japan data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Yahoo! Japan has collected from you. We use the data that we provide to Yahoo! Japan to better customize your digital advertising experience and present you with more relevant ads. Yahoo! Japan Privacy Policy
Naver
We use Naver to deploy digital advertising on sites supported by Naver. Ads are based on both Naver data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Naver has collected from you. We use the data that we provide to Naver to better customize your digital advertising experience and present you with more relevant ads. Naver Privacy Policy
Quantcast
We use Quantcast to deploy digital advertising on sites supported by Quantcast. Ads are based on both Quantcast data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Quantcast has collected from you. We use the data that we provide to Quantcast to better customize your digital advertising experience and present you with more relevant ads. Quantcast Privacy Policy
Call Tracking
We use Call Tracking to provide customized phone numbers for our campaigns. This gives you faster access to our agents and helps us more accurately evaluate our performance. We may collect data about your behavior on our sites based on the phone number provided. Call Tracking Privacy Policy
Wunderkind
We use Wunderkind to deploy digital advertising on sites supported by Wunderkind. Ads are based on both Wunderkind data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Wunderkind has collected from you. We use the data that we provide to Wunderkind to better customize your digital advertising experience and present you with more relevant ads. Wunderkind Privacy Policy
ADC Media
We use ADC Media to deploy digital advertising on sites supported by ADC Media. Ads are based on both ADC Media data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that ADC Media has collected from you. We use the data that we provide to ADC Media to better customize your digital advertising experience and present you with more relevant ads. ADC Media Privacy Policy
AgrantSEM
We use AgrantSEM to deploy digital advertising on sites supported by AgrantSEM. Ads are based on both AgrantSEM data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AgrantSEM has collected from you. We use the data that we provide to AgrantSEM to better customize your digital advertising experience and present you with more relevant ads. AgrantSEM Privacy Policy
Bidtellect
We use Bidtellect to deploy digital advertising on sites supported by Bidtellect. Ads are based on both Bidtellect data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bidtellect has collected from you. We use the data that we provide to Bidtellect to better customize your digital advertising experience and present you with more relevant ads. Bidtellect Privacy Policy
Bing
We use Bing to deploy digital advertising on sites supported by Bing. Ads are based on both Bing data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bing has collected from you. We use the data that we provide to Bing to better customize your digital advertising experience and present you with more relevant ads. Bing Privacy Policy
G2Crowd
We use G2Crowd to deploy digital advertising on sites supported by G2Crowd. Ads are based on both G2Crowd data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that G2Crowd has collected from you. We use the data that we provide to G2Crowd to better customize your digital advertising experience and present you with more relevant ads. G2Crowd Privacy Policy
NMPI Display
We use NMPI Display to deploy digital advertising on sites supported by NMPI Display. Ads are based on both NMPI Display data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that NMPI Display has collected from you. We use the data that we provide to NMPI Display to better customize your digital advertising experience and present you with more relevant ads. NMPI Display Privacy Policy
VK
We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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