Description
How do you train your staff? How do you even know what to train? Do you test or retrain to ensure retention? Traditionally, training occurs in silos (based on discipline, function, or office location), often isn’t captured for future use (often through email or 1-on-1 conversation), and relies heavily on expert-level “gurus” as gatekeepers of knowledge. Design practice has evolved to keep pace with technology, mobile and geographically diverse employees, and the increasing speed of project schedules. To increase efficiency, organizations must pursue a culture of continual training, knowledge sharing, and skills assessment to break down the silos. This session will discuss ideas for Lifecycle User Training and methods to develop a knowledge-sharing culture that expects skills assessment. We will explore ideas on developing resources where corporate knowledge is retained, searchable, accessible, and inherently social.
Key Learnings
- Understand and learn how to manage Lifecycle User Training, starting with employee onboarding
- Learn how to break down organizational silos and traditional barriers to effective knowledge management
- Learn about “pushing” and “pulling” knowledge to drive social learning and communal problem-solving
- Understand the value of skills assessment and how to communicate expectations without generating fear
Speaker
- TKThomas KempA Registered Architect and BIM Specialist, Tom pushes the practical boundaries of BIM technology in RATIO’s architectural practice. He is responsible for driving value through the application of technology by identifying project and client needs, specifying solutions, and establishing the business value of solutions. Focusing on Revit and Building Information Modeling since the beginning 2004, Tom has been involved with implementing and managing design technology at a number of firms. RATIO’s team of BIM Specialists are responsible for the adoption of BIM technology throughout the firm, defining and maintaining standards, seeking out innovative and efficient best practices, and training users. With more than 20 years of experience in architecture, Tom has spoken across the country at Autodesk University, BILT NA and various Association of General Contractor events on issues related to BIM, innovation and technological change in the AEC industry.