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Managing Flex 101

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Description

The recent launch of Flex as a pay-as-you-go option for occasional product use has made it easier than ever to buy and access our products. However, we understand that there may be some challenges that are holding you back from getting started with Flex. This session tackles the main pain points we’ve heard from you, estimating tokens and setting up Flex, so you can get up and running with Flex immediately. We will be walking through every step you'll need to take as a new Flex admin. Follow along as we demonstrate how to estimate the tokens you will need for your team, followed by a comprehensive step-by-step guide to setting up Flex after your purchase. Learn how to maximize the tools that will make managing Flex more efficient. We'll even demonstrate how you can take advantage of the personalized reporting insights to stay updated on your team’s token usage. You will leave this session with your Flex questions answered and the skillset to manage Flex efficiently for your users.

Key Learnings

  • Estimate the number of Flex tokens you will need to purchase for your team.
  • Understand how to set-up Flex and manage your users efficiently in Autodesk Account.
  • Utilize reporting capabilities to assess Flex token usage in your team.
  • Get all your burning Flex questions answered in our questions-and-answers segment.

Speaker

  • Avatar for Priscilla Ning
    Priscilla Ning
    Priscilla is the Product Marketing Specialist on the Business Models team at Autodesk. She leads communications for Flex and creates content to keep you updated with recent changes so you can better manage and access your products.
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Transcript

PRISCILLA NING: Hey, everyone. Welcome to Managing Flex 101, where I'll be breaking down all the steps you need to take to get started with Flex, from the beginning all the way to the end. My name is Priscilla Ning, and I'm a product marketing specialist at Autodesk. And I will be your speaker today.

Before we get started, I just want to give you guys a look at the safe harbor statement. I'm an employee at Autodesk. So just want to make sure that you guys are aware of this.

Now let's jump in into our agenda, taking a look at all the topics we'll be walking through today. Before we jump into managing Flex, I'll be reviewing what Flex is and who it is for, for those of you who are not so familiar with Flex yet. For those of you that are familiar with Flex, not to worry. This review will be mainly focused on making sure Flex is a good fit for you. And then we'll be providing tips on how you can estimate and buy the right number of tokens.

After purchasing, you'll need to get Flex all set up. So I'll be breaking down that process, and all the features available to make managing Flex easier. Once you're all set up, you'll want to track Flex usage so that you can keep maximizing cost and know when it is time to repurchase Flex so that you never have to run out of tokens. Finally, I'll wrap things up by answering some of your most frequently asked questions.

All right. We've got lots to talk about today, so why don't we just get diving in?

So what is Flex exactly? Flex is a pay as you go option that we launched last year after receiving feedback from customers, who let us know that they wanted an alternative solution for their occasional users.

Besides customers with occasional users, Flex was also developed for those looking to scale up and try new products without committing to a subscription. For example, imagine you're at an engineering firm. You may have BIM modelers who use Revit all day long, alongside engineers who only need to use Revit a few hours a week. With your team's budget, it can be a juggling act to figure out how you want to allocate your spending there.

Or maybe you're anticipating growth and interested in increasing access to more users or more software over time. Or even maybe you're just plain busy and looking for easier onboarding. By incorporating feedback from customers who face challenges such as these, we developed Flex with these three key benefits in mind.

With Flex, we're able to provide access for occasional users and specialized product use, give access to top products and ability to try new products without a significant upfront cost, and provide an option to closer align and optimize usage costs. You will be able to purchase a mix of Single User subscription and Flex, so you can put dedicated users on subscription and occasional users on Flex. This allows you to keep your discount [INAUDIBLE] and to buy Flex as you need it.

If you're currently transitioning to named user, Flex is also another option available as you take the NU trade-in. It also lets you buy product access with low commitment. With Flex, you can actually buy a smaller quantity of tokens. And that way, you can test out new products. Now that we've covered an overview of these key features of Flex, let's discuss how you can figure out if Flex would be a good fit for you.

So the first question you may be asking yourself is, do I need Flex? Which is exactly the right question to be asking. Let's consider Jesse, an Autodesk admin. Having transitioned to named user, Jesse first heard about Flex from a sales representative. Now Jesse is trying to decide whether his users need subscription, Flex, or both. Here are a few starter questions to gauge his or your potential needs. So please do think about what your answers would be to these prompts.

Do you have users who use certain products seven days or less per month? Or do you have an ever-changing number of seasonal employees, contractors, and interns that need access? Do you find yourself regularly spending valuable time in your workday reassigning users and making sure everyone has the access they need? Do your users switch between different products depending on the project or stage in their working process?

Having answered yes to those questions, Jesse shares his top three concerns, which also happen to be the three challenges that have come up again and again in our conversations with admins just like you. So let's dive deeper into these challenges that Jesse, and you, may be facing.

Jesse does not want to waste money on a subscription for occasional users who only need access seven days or less a month. We've heard concerns about managing users who don't need to use the same products every day or use certain products only occasionally. We know it can be very time-consuming to be frequently adding and managing users or products when a project demands change. Or maybe some users just need a bigger diversity of products throughout the project lifecycle or design phases.

His users are interested in trying a new product to enhance their work. But without the upfront budget, that may not be an option for Jesse. We understand it can get expensive to purchase multiple tools for users, especially if they're not utilizing all of them every day. Now that we've discussed his concerns, let's see what we can do for Jesse.

With Flex, Jesse can save money on users who only need occasional product access by only paying for what they use. He will be able to save time in his day-to-day and add new users or products quickly. When his users want to try new products, not a problem.

No need to pay an upfront cost for a subscription before you're sure it's going to get the usage that makes that cost worthwhile. With these solutions, Jesse is so excited to tell his boss that they will be able to spend less. And he doesn't even have to trade time for money anymore. He gets to increase his productivity and save costs. Now that's what we call a win-win.

Flex sounds like a great fit for Jesse. So let's now take a look at how Flex works before we dive into the nitty gritty of getting started with Flex.

[VIDEO PLAYBACK]

NARRATOR: Flex is a new, pay as you go option to match your team's needs. Just buy tokens, and your occasional users will get access to our top products included with Flex. Here's how you can get started.

Step one. Buy tokens for your occasional users, online or from your partner. Tokens are available for purchase in pre-specified amounts. Every product has a unique daily rate, so check the rate sheet so you can choose the amount that fits your needs. Tokens lasts one year from purchase, and do not roll over. So you can just buy more whenever you need them.

Step two, assign your users. With Flex, there's no need for individual product assignments. You can assign an unlimited number of users to all products included with Flex, or pick and choose which products they get.

Step three, make it easy for your assigned users to access products whenever they need. All they need to do is open the product they need, and the corresponding daily rate will be deducted from your token balance. You will be charged a daily rate until your user closes the product.

Step four, analyze your token usage. We provide tools such as Token Usage Reporting to give you better visibility. See how often each product is getting used so you can monitor your spending. We'll notify you if your tokens are running low so you can buy more and maintain access. Visit autodesk.com/flex for more information.

[END VIDEO PLAYBACK]

PRISCILLA NING: Awesome. I hope you enjoyed that fun little teaser to the rest of this presentation. So in our next section, we'll be moving on to estimating and buying tokens.

OK, so you're ready to try Flex. How do you know how many tokens to purchase? Reviewing your seat usage is the first step you need to take here. Log into your Autodesk account, and pull up your seat usage reporting.

Here you can see how frequently your users are using your products. We consider occasional users those who access products seven days or less per month, or one to two days a week. So based on that, you can see which products have users that are utilizing their subscriptions less than seven days a month, and take a closer look to see if they're a fit for Flex.

Let's take a look at this scenario. Imagine you pull up your seat usage data and this is what you see for your product design and manufacturing collection. In this example, 100% of your users in this collection are accessing it two to three days a week consistently. Based on our previous estimates, would you say these users are a good fit for Flex? I'll give you three seconds to make your best guess.

The answer is no, these users are likely not a good fit for Flex, and should stay on subscription. When you have users accessing their products more than two to three days a week, that surpasses the seven days a month threshold. And therefore, a subscription is still the best choice for those users, and you'll see more cost savings by staying on subscription versus Flex.

Now let's take a look at this second scenario. You click on your seat usage data for AutoCAD, and this is what you see. The majority of your AutoCAD users are using it once a week, with a minority, what looks like about 20% of users are using it two to three days a week. Based on our previous estimates that we talked about, would you say any of these users would be a good fit for Flex?

And the answer is yes, a majority of these users may be a good fit for Flex. The green in the graph denotes the users accessing once a week, which is below the threshold of seven days a month. So you should see some cost savings with Flex instead of subscription for those users. It's definitely worth taking a closer look at the user who is using AutoCAD two to three days a week, which is the one in the blue in the graph. It's worth just evaluating whether their usage is consistently surpassing two days a week. If not, you may also benefit putting them on Flex.

So after reviewing the usage of your products and your seat usage reporting and getting an idea for which users you want to try putting on Flex, let's calculate the number of tokens you will need with our handy Flex Estimator tool. And you can find this tool at autodesk.com/flexestimator. We designed it to be quick and simple. No details or personal information needed. So I've recorded another demo. So let's take a look at this.

All you need to do here is enter the products you'll be using and the number of users and days for each product.

So as you can see here, I'm starting with selecting some products.

You would be choosing the products that you think would be good for Flex based on your seat usage reporting. And then I'm going in and adjusting the users [INAUDIBLE] to match my seat usage reports that I just analyzed.

As you can see, the numbers are changing live as you're adding. And it gives me a recommendation based on my inputs immediately. So I can just click Buy Tokens to check out. And that's it. Super easy.

So we actually recommend just checking out, like I showed you. From the Estimator tool, it's super convenient and the easiest way to get tokens, but if you would more time to consider, you can always try the Estimator tool again another day or go directly to www.autodesk.com/flex, and you can add tokens directly to your cart there. You can also order through your Autodesk sales representative or your reseller, if you would like additional support.

So that concludes the pre-purchase part of this session. Let's move on to setting up Flex and what you do after you purchase. So using one of those three ways listed to buy tokens, you've successfully submitted your Flex order. What do you do now? And the answer is start by checking your email inbox.

After submitting your Flex order, you'll receive a welcome email that has some very handy links and a quick introduction to your purchase. After you take a minute to read, click Assign Users, which is that red arrow on the screen. After you sign in, this link will bring you directly to the Adding and Assigning User's page in your Autodesk account. So if you did not receive the email yet or would like to go directly to the Adding and Assigning page, this is the URL here.

If you have had any experience with adding and assigning users to subscription in the past, the process for Flex is pretty much the same. However, with Subscription, you may be used to adding and assigning users to each individual product. However, with Flex, you actually give users access to all products included with Flex by assigning them to the Flex Portfolio, like I have in a screenshot on the screen, and you assign them as if that was one product. So all of the assigned users to Flex will be able to access products include it with Flex without additional action on their or your part, making things easy for everyone.

Going to User Management by Product and clicking on Flex is the easiest way to add and assign users to Flex. Here's a quick demo to show you how. With this process, you can invite users and assign them at the same time, or you can assign users that have already been added to your Autodesk account.

Clicking Assigning Users, and in this case, I'm actually inviting new users who have not been added to my account, yet. So as you can see, this process is very straightforward, but you can also think about adding users who are already assigned to other products so that way, you don't have to have new users. If you just type in their name, they will also show up.

So what if you have lots of users to add? You might be thinking that this manual process is too time consuming if you're adding more than a couple of users at a time, but I can definitely guarantee that we have a solution for you.

Our solution is Import to Assign. This is offered for both Flex and Subscription so you can use it for both. You have the option of uploading a CSV file with the first name, last name, and email of your users, so you can book, add, and assign users to Flex.

To further save you time, we also have default assignments for you to utilize. Only available with Flex, default assignments is a feature that gives you the power to choose which products your Flex users will have automatic access to since you are not assigning users to specific products, like with Subscription. You can adjust your use of this feature depending on how much control you would like to have.

For example, you might want to only allow access to a few specific products, or maybe you're fine with giving access to all assigned users, except for a few certain products, either because they have a high token rate and you don't want anyone accidentally accessing it, or maybe there's just some products included with Flex that you would rather have users request access with you, first. Whatever the reasoning or method is, it's very easy to manage with this feature. No need to worry about misuse, either. As you will see, all usage in your token usage reporting will be seen, so I'll dive into that later.

For now, let's take a look at how you can set up default assignments in your Autodesk account. Here, I'm just clicking on the Gear icon. And you can see default assignments and your setting. And I'm clicking on Flex, and then, I'm going to go ahead and un-collect those products that I don't want to give access to. And there. So everyone who is assigned Flex will automatically be able to use any of the products that I selected, except for the ones I un-selected.

So if your user's assigned to Flex, they can start accessing products included immediately. So I wanted to note here that your user's access products the exact same way. Whether they're on Subscription or Flex, there's virtually no difference. So the user experience for accessing a Single User Subscription and Flex is the same. They just open the product and sign in with their details. Therefore, it's up to you, actually, whether you even want to let them know at all. I've heard both from admin, some don't mention it at all and some other admins have sent out an email to their Flex users to let them know they've been added to Flex, and to remind them that they should close the product whenever they are not using it.

If you're wondering if Flex users have to be connected to the internet, the answer is yes. Users have to be connected every 24 hours, since that's the nature of how Flex works. If you're not connected to the internet within 24 hours, they will receive an end product notification to remind them to connect to the internet, and then the product will be closed. So if you need offline allowance, the Subscription would be the best option, but if you're fine with connecting every 24 hours then, Flex is still a very good option for you.

Tokens are deducted when the user opens a product, and are charged every 24 hours unless they close the product. You can also use previous versions with both Flex and Subscription. We have the current all the way back to 2017.

All right. Now that you have all that set up, let's talk about how you can track Flex usage. Let's assume that your users have been using tokens to access their products, and let's take a look at how you can monitor what usage they've been having.

After you purchase Flex, you will see an extra line item under Reporting that says Token Usage. You'll also be able to see a summary By Product and By User breakdown of usage. Currently, if you're on a Standard plan for Flex, you might not see this By User tab. However, I'm very excited to announce that after receiving lots of feedback from admins, we decided that the User tab will actually be coming to Standard in October of this year. So very soon, all Flex admins will have access to By User reporting.

We recommend that you review Flex usage periodically to ensure you're maximizing costs. So definitely go see your token usage pretty frequently.

You might be wondering, how? What do I do if I go to token usage? How do I see if I'm maximizing costs? So here's a quick example of how you can do that.

Let's say you notice that your Flex user Angelica has been working long hours on a project. If you click her name under By User, you can actually see that she's been using AutoCAD a lot this month. In fact, she's been using it 17 days this month, way higher than the breakdown point of seven days a month. And you can also see a weekly breakdown of her usage here to see if there's any trends. With her level of usage, I would assign her to a Subscription instead of Flex until her usage falls back down to seven days a month. If not, just keep her on Subscription. As you can see, the data in your token usage reporting can help you keep tabs on your users.

We know that project work can ebb and flow so their habits may change pretty frequently. If you see more than seven days a month of usage for your Flex users make sure to maximize your spend by moving them to a Subscription and vice versa. If you see less than seven days a month of usage in your [INAUDIBLE] Usage reporting, which is the tab above Token Usage, that's for your Subscription users, it's easy to just take a look at that and reassign them to Flex if it's falling under seven days of usage.

So let's assume you've been trialing Flex for a while and it's been working great for your occasional users. Soon, you may find yourself running low on tokens. We will send you an email notification to let you know if you have less than 20% of your tokens left. So for example, if you purchased 500 tokens, we'll let you know if you're running low on tokens if you have 100 left. We will also notify you once you run out, but we really highly recommend purchasing more as soon as you receive the low token notification or if you keep tabs on it, maybe even earlier so that your users are not locked out and denied access to their products when they need it.

If you happen to miss the emails, you will also see these notifications in your Autodesk account. We have one for low token balance and no tokens, as well. So here, we have a By Tokens link, so you can easily click that to purchase more.

Since this is a recorded session, for all your virtual [INAUDIBLE] viewers, I really wanted to include some of the most frequently asked questions from customers. These are the questions that we have received over and over again. So I just want to make sure that I don't leave you guys without clarifying some of these details.

How do tokens work? I've covered this a bit in the first section, but happy to go into additional detail here. Your users use tokens every time they access a product available with Flex. Each product has its own rate. If you want to see the specific rates, you can just go to www.autodesk.com/flexratesheet.

Tokens lasts one year from purchase and do not auto renew or rollover, so make sure to only purchase what you actually need. And because of that, you can purchase more tokens at any time. Tokens that expire earliest will be used first. If you purchase tokens in March and in May, the tokens in March will be used first.

Next, you may be wondering exactly how you will be charged for usage. Most products and services included in Flex are charged every day. So when an user opens a product included with Flex, they will be charged a daily rate for product once every 24 hours. During those 24 hours, users will not be charged for using multiple versions of the product or reopening it within a 24-hour period.

To help clarify this even more, imagine I am a Flex user, and I sign into AutoCAD at 8:00 AM on Monday and use it until 5:00 PM that same day. I close the product when I'm done, and then I leave for the day, because that was what my admin specified I do in that email he sent, so I make sure to close it when I leave. And then I come back to work the next day, and I open AutoCAD at 7:00 AM. Since I opened it at 8:00 AM the day before, my team will not be charged until 8:00 AM.

On that same day, I closed the product at 5:00 PM. And since I'm working on different projects the rest of the week, I do not open it again for the rest of the week. The rate of AutoCAD is seven tokens a day, so for two days of use, I will have used 14 tokens.

Some products and services included in Flex are charged per result instead of per day. Since rates are variable depending on the product or service and the type of result requested, we have more details linked on the Flex rate sheet page, but here's a quick example to illustrate.

Let's say Sean needs to use ReCap Photo to convert 85 aerial photos to a 3D site model. For a ReCap Photo, one token can convert 50 photos. Therefore, to convert 85 photos, Sean uses two tokens.

Lastly, this is a question we get pretty often. Can I put users on both Subscription and Flex? The answer is yes. Flex is not all or nothing. Since Flex and Subscription fit different needs, you can get the most value from managing both Flex and Subscription for your users based on their individual needs.

So let's take a look at what users you may be managing. James is a frequent user who needs AutoCAD 10 days a month. So with that usage, he should definitely stay on a Subscription to AutoCAD. Your next user, Derek, uses Inventor four days a month. Flex is the best option for occasional users who use a product less than seven days a month, so Derek should be assigned to Flex.

Your third user type, Sarah, is a bit more complicated than James or Derek. She uses Revit every day. However, she also needs Navisworks two days per month. It makes sense to keep Sarah assigned to a Revit subscription, but also assign her to Flex so she can use Navisworks through Flex. For users like Sarah, who are assigned to product subscriptions and Flex, they will always use their subscriptions before tokens. Sarah will not be charged tokens to use Revit since she is already assigned a Revit subscription, but will use tokens to Navisworks since she does not have a Navisworks subscription.

So if you still have any additional questions after this, I just wanted to call out that we have a handy list of even more frequently asked questions at the bottom of the Flex landing page. So feel free to check those out, as a question may already be answered there, at autodesk.com/flex.

All right. To wrap things up, I want to leave you with some next steps to take. Besides some frequently asked questions, the landing page I mentioned for Flex has a wealth of great information about Flex and a full breakdown of daily product rates. If you still do not find the answer to your question, visit the Subscription Changes Forum for additional support. Most importantly, bookmark this video, and don't forget to try our Flex Estimator tool. You can replay the steps of this video to estimate tokens and you can go through all the steps to get started with Flex, again.

Thank you so much for joining me and sticking with me until the end. I greatly appreciate your full attention. I know that's not easy with all the distractions of our work day. I had so much fun sharing all the steps to getting started with Flex. As you can see, we try to keep it simple and straightforward. I appreciate your time and attention, and I hope you have a fantastic rest of your day. Thank you.

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We use Geo Targetly to direct website visitors to the most appropriate web page and/or serve tailored content based on their location. Geo Targetly uses the IP address of a website visitor to determine the approximate location of the visitor’s device. This helps ensure that the visitor views content in their (most likely) local language.Geo Targetly Privacy Policy
SpeedCurve
We use SpeedCurve to monitor and measure the performance of your website experience by measuring web page load times as well as the responsiveness of subsequent elements such as images, scripts, and text.SpeedCurve Privacy Policy
Qualified
Qualified is the Autodesk Live Chat agent platform. This platform provides services to allow our customers to communicate in real-time with Autodesk support. We may collect unique ID for specific browser sessions during a chat. Qualified Privacy Policy

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Improve your experience – allows us to show you what is relevant to you

Google Optimize
We use Google Optimize to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Google Optimize Privacy Policy
ClickTale
We use ClickTale to better understand where you may encounter difficulties with our sites. We use session recording to help us see how you interact with our sites, including any elements on our pages. Your Personally Identifiable Information is masked and is not collected. ClickTale Privacy Policy
OneSignal
We use OneSignal to deploy digital advertising on sites supported by OneSignal. Ads are based on both OneSignal data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that OneSignal has collected from you. We use the data that we provide to OneSignal to better customize your digital advertising experience and present you with more relevant ads. OneSignal Privacy Policy
Optimizely
We use Optimizely to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Optimizely Privacy Policy
Amplitude
We use Amplitude to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Amplitude Privacy Policy
Snowplow
We use Snowplow to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Snowplow Privacy Policy
UserVoice
We use UserVoice to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. UserVoice Privacy Policy
Clearbit
Clearbit allows real-time data enrichment to provide a personalized and relevant experience to our customers. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID.Clearbit Privacy Policy
YouTube
YouTube is a video sharing platform which allows users to view and share embedded videos on our websites. YouTube provides viewership metrics on video performance. YouTube Privacy Policy

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Customize your advertising – permits us to offer targeted advertising to you

Adobe Analytics
We use Adobe Analytics to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Adobe Analytics Privacy Policy
Google Analytics (Web Analytics)
We use Google Analytics (Web Analytics) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Web Analytics) Privacy Policy
AdWords
We use AdWords to deploy digital advertising on sites supported by AdWords. Ads are based on both AdWords data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AdWords has collected from you. We use the data that we provide to AdWords to better customize your digital advertising experience and present you with more relevant ads. AdWords Privacy Policy
Marketo
We use Marketo to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. We may combine this data with data collected from other sources to offer you improved sales or customer service experiences, as well as more relevant content based on advanced analytics processing. Marketo Privacy Policy
Doubleclick
We use Doubleclick to deploy digital advertising on sites supported by Doubleclick. Ads are based on both Doubleclick data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Doubleclick has collected from you. We use the data that we provide to Doubleclick to better customize your digital advertising experience and present you with more relevant ads. Doubleclick Privacy Policy
HubSpot
We use HubSpot to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. HubSpot Privacy Policy
Twitter
We use Twitter to deploy digital advertising on sites supported by Twitter. Ads are based on both Twitter data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Twitter has collected from you. We use the data that we provide to Twitter to better customize your digital advertising experience and present you with more relevant ads. Twitter Privacy Policy
Facebook
We use Facebook to deploy digital advertising on sites supported by Facebook. Ads are based on both Facebook data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Facebook has collected from you. We use the data that we provide to Facebook to better customize your digital advertising experience and present you with more relevant ads. Facebook Privacy Policy
LinkedIn
We use LinkedIn to deploy digital advertising on sites supported by LinkedIn. Ads are based on both LinkedIn data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that LinkedIn has collected from you. We use the data that we provide to LinkedIn to better customize your digital advertising experience and present you with more relevant ads. LinkedIn Privacy Policy
Yahoo! Japan
We use Yahoo! Japan to deploy digital advertising on sites supported by Yahoo! Japan. Ads are based on both Yahoo! Japan data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Yahoo! Japan has collected from you. We use the data that we provide to Yahoo! Japan to better customize your digital advertising experience and present you with more relevant ads. Yahoo! Japan Privacy Policy
Naver
We use Naver to deploy digital advertising on sites supported by Naver. Ads are based on both Naver data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Naver has collected from you. We use the data that we provide to Naver to better customize your digital advertising experience and present you with more relevant ads. Naver Privacy Policy
Quantcast
We use Quantcast to deploy digital advertising on sites supported by Quantcast. Ads are based on both Quantcast data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Quantcast has collected from you. We use the data that we provide to Quantcast to better customize your digital advertising experience and present you with more relevant ads. Quantcast Privacy Policy
Call Tracking
We use Call Tracking to provide customized phone numbers for our campaigns. This gives you faster access to our agents and helps us more accurately evaluate our performance. We may collect data about your behavior on our sites based on the phone number provided. Call Tracking Privacy Policy
Wunderkind
We use Wunderkind to deploy digital advertising on sites supported by Wunderkind. Ads are based on both Wunderkind data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Wunderkind has collected from you. We use the data that we provide to Wunderkind to better customize your digital advertising experience and present you with more relevant ads. Wunderkind Privacy Policy
ADC Media
We use ADC Media to deploy digital advertising on sites supported by ADC Media. Ads are based on both ADC Media data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that ADC Media has collected from you. We use the data that we provide to ADC Media to better customize your digital advertising experience and present you with more relevant ads. ADC Media Privacy Policy
AgrantSEM
We use AgrantSEM to deploy digital advertising on sites supported by AgrantSEM. Ads are based on both AgrantSEM data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AgrantSEM has collected from you. We use the data that we provide to AgrantSEM to better customize your digital advertising experience and present you with more relevant ads. AgrantSEM Privacy Policy
Bidtellect
We use Bidtellect to deploy digital advertising on sites supported by Bidtellect. Ads are based on both Bidtellect data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bidtellect has collected from you. We use the data that we provide to Bidtellect to better customize your digital advertising experience and present you with more relevant ads. Bidtellect Privacy Policy
Bing
We use Bing to deploy digital advertising on sites supported by Bing. Ads are based on both Bing data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bing has collected from you. We use the data that we provide to Bing to better customize your digital advertising experience and present you with more relevant ads. Bing Privacy Policy
G2Crowd
We use G2Crowd to deploy digital advertising on sites supported by G2Crowd. Ads are based on both G2Crowd data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that G2Crowd has collected from you. We use the data that we provide to G2Crowd to better customize your digital advertising experience and present you with more relevant ads. G2Crowd Privacy Policy
NMPI Display
We use NMPI Display to deploy digital advertising on sites supported by NMPI Display. Ads are based on both NMPI Display data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that NMPI Display has collected from you. We use the data that we provide to NMPI Display to better customize your digital advertising experience and present you with more relevant ads. NMPI Display Privacy Policy
VK
We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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