Descripción
The rapid pace of technological developments and the emergence of disruptive technologies such as cloud and mobile computing mean that the opportunities in capitalizing on such advancements have never been greater. However, successfully implementing technology in your business is not just about purchasing software and getting some training. The biggest benefits come to those who step back and reevaluate how they do business, as well as take a strategic approach to changing management. This class will look at the art of business process re-engineering and change management.
Aprendizajes clave
- Consider the possibilities and define the scope of the change
- Learn how to model "As Is" and "To Be" business processes
- Learn how to effectively manage changes to business processes
- Learn how to successfully implement new technologies
Orador
- MCMichael CollinsI am a veteran of Customer Success and consulting services at Autodesk. With a strong technical background and extensive experience in customer facing roles, my career has been centred around connecting the worlds of technology and business. I'm driven by making a tangible difference to the lives of people who adopt technology, enabling them to achieve better results with less effort. Listening, enquiry and communication skills are critical to my success uncovering issues and opportunities as well as formulating solutions and communicating intent to stakeholders from various backgrounds and levels.