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Revit Journal Files: They Aren’t Just for Autodesk Support

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Have you ever submitted a support question to Autodesk and received the response: “Can you please send us your journal files?” Then you may already be aware of the hidden power of journal files. If not, have no fear; this session isn’t going to dive into the troubleshooting aspect of journal files. Instead, we will discuss how to use journal files to help perform repetitive tasks. We’ll uncover the location of journal files, discuss how to read portions of them that are pertinent to you, and then look into how to extract the task needed to perform repetitive tasks. These tasks could be any number of items, including upgrading families at each release, purging families, changing object styles in a family, adding line styles, and so on. The use of journal files can apply to anyone, in any discipline, and this session will provide several ideas regarding how.

주요 학습

  • Discover what journal files are
  • Gain knowledge of how Autodesk utilizes journal files
  • Learn how to create journal files for repetitive tasks
  • Understand that Journal files can be Revit scripts

발표자

  • Brian Mackey 님의 아바타
    Brian Mackey
    Better known as “The Revit Geek”, Brian has spent more than 25 years in the AEC industry, more than 10 of which have been focused on Revit and BIM. After nearly a decade of working with Architects and Engineers to advance BIM in their companies, Brian started his BIM consulting company in 2011 to focus on custom high-level training and mentoring. Brian has clients all over the US and Canada that generally tolerate his sarcastic nature in exchange for his wide breadth of BIM knowledge. Brian showcases his love of talking about Revit, or maybe just his love talking, in a monthly light-hearted, occasionally irreverent, free Q&A webcast, Revit Radio.
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Transcript

BRIAN MACKEY: Good afternoon. Everybody having a good AU? Midway through-- it's pretty good. All right, so Revit journal files-- hopefully everybody's in the right session. Of course, I think the scanning people would've yelled at you if you were in the wrong session, so I think we're pretty good there.

So just a couple things about the session as we get going-- I do like to make sessions interactive. So if you have questions while we're going through it, feel free to raise your hand and ask it, partially because I want everybody to get their questions answered, and the other reason is I won't remember what I said 10 minutes ago. So I don't think everybody here knew that I had to con Zach into doing this. He got conned into this last year at RTC Europe, so I conned him into it this year at AU as well.

ZACHARY KRON: It's the long con--

BRIAN MACKEY: The long con.

ZACHARY KRON: --is unrolling over years.

BRIAN MACKEY: Yeah. So I also learned the very first time I taught this session at RTC-- what people thought it was going to be is what it was not. So I put this PowerPoint slide up here. So here's your chance to leave and go to a better session if you want to. But we're not going to be talking about troubleshooting journal files, and we're not going to be talking about understanding all the stuff that is in a journal file.

What we are going to be talking about is how the developers actually intended the journal files to be used and how we're going to do an unsupported feature from those journal files and using them for scripting. [INAUDIBLE], yes, I've been told by Autodesk I should say that several times, so you're going to hear me say this quite often. So that's what we're actually going to get into. And so who here is using Revit journal files for anything? Yeah, quite a few people. Anybody want to give examples what you're using them for?

AUDIENCE: Automatic printing.

BRIAN MACKEY: Automatic printing. Troubleshooting, I heard.

AUDIENCE: Batch purge.

BRIAN MACKEY: What?

AUDIENCE: Batch purge.

BRIAN MACKEY: Batch purge-- actually, I'm going to show that one. All right, so from the help file, journal files capture all of the actions taken by the software and dump it into a very beautiful little text file. Theoretically, if you actually read a little bit more in-depth into the journal files, it does talk about how you will submit these to Autodesk support. Who's had Autodesk support ask for journal files? Who automatically just sends them anyway because you know you're going to get asked anyways for the journal files, right?

So that's what they're used for on the other side of things. But in reality, they were used for software development and testing. And I could speak about this, but this is why I brought Zach up, because he used to be part of this process, and he can speak so much more intelligently on it than I actually can. So this is why I brought Zach in.

ZACHARY KRON: Sure. So hi, everybody. My name's Zach. I work at Autodesk. I've been at the company for-- this is my 11th AU, coming up on 12 years. I came out of architecture practice and went straight into working on the Revit team without actually having used any Autodesk products, actually, at that time. And the first thing that I did-- my introduction to Revit-- was working with journal files. And basically, rather than drawing stuff directly through Revit and doing all the rest of this stuff, how do you interact with these weird things that come out of it?

So I came in with the quality assurance team, which is basically the people who make tests and run tests and make sure that Revit keeps running the way it's supposed to. So my first task when I joined Autodesk was-- we had changed the algorithm for how roofs were made. And so we had this whole stream of tests that verified, when somebody drew a roof, that it made the roof in the proper way. And so we had all these tests that verified [? that ?] [? that ?] were now invalid because we were making them in a slightly different way. So it was basically going through and recreating this method of automatically testing the process that Revit was making roofs.

So as this slide's showing, the reason that we do these sorts of tests is that Revit is a very big software project. And every time you make a change to it, you need to manage all the things that you did before, so all of the things that you did that everybody else relies on. Whenever you make a small change, you need to make sure that your change didn't just improve the thing that you did, but it improves and doesn't break all of the things that came before it. So we have lots of people that are submitting code into making Revit. We've got lots of people concurrently making submissions into it.

And so in order to organize all of those submissions, you need to make sure that there's a constant way of verifying that the application continues to work the way it's supposed to. We don't really have a central management force around that. It's almost an entirely an automated process of making sure that the application continues to work when people continue to make submissions to it. There's lots of people making changes, so that there's dozens of changes being made at, really, any given time. All of the teams need to be coordinated about how they're working together on these things.

And there's an idea that everybody who's developing on Revit is in it together. If one person breaks something, it affects lots of other people who are working on it. So the idea with testing and the idea of these large software projects-- it's, in a lot of ways, very much like what's going on with architectural projects in that there's intent. When you are making an architectural project, you're trying to capture the intent of what's going on in the building. When people are making art software projects, they're also trying to-- while they're making very small changes, they're trying to make all those small changes that align with the larger spirit of what the application is doing.

And when we have this testbed, it's a way of ensuring that that intent is maintained-- thank you-- which brings us to, specifically, what journals do. Journals are part of regression testing. Has anybody here heard of regression testing in the past? A couple people, OK. So regression is when something used to work one way, and it doesn't work that way anymore. It has regressed. It is not working as well as it used to. Regression testing is something that I always think should be fundamental to the way that people see how software is made, but it is surprisingly absent from many applications.

Revit was built from the beginning knowing that it was going to become very complicated, and it was going to need to make sure that when you changed windows, that it didn't break how stairs worked. Because unlike many other applications, everything is very tightly intermixed. We've seen breakages where somebody changes keynotes, and it breaks treads or something else. It's almost like one big hydraulic system where you push down over here, and then this part goes up over here.

So the regression tests, these journals, are a way of saying, I'm going to have a test that makes sure that stairs continue to work the way that they do. And then when I make a change to schedules, I'm actually going to run the test on stairs to make sure that my schedule change didn't break my stairs. And I think that this number actually should be updated. I think that we're over 20,000 automated tests right now. And I think that we get into how we make these in a second. I'm going to skip over that.

So like Brian was saying, the way that we use these tests is-- there's multiple variable ways. Testing is the primary way. Diagnostics is another way of using it. And you guys have all submitted in these journals for your own problem reports. The way that we actually make the tests are-- again, it's a little bit different with Revit than many other software programs where you have the developers who are actually making many of the tests for it.

What we've done with Revit is we've made it so that subject matter experts or domain experts can actually be making these tests. So I came in as an architect and started sitting down with Revit and making tests. And part of the reason for that is that we wanted to make sure that, when we were testing the application, that it was being tested as though a human was using the application. So I would come in, and I would make some walls, and then I would run the wall test. And what that's allowed us to do is basically scale up this giant, giant testbed.

So we have a few people that come in. They act like architects. And I would always tell people when they're asking, so what do you do at Autodesk, I go in and I act like an architect. And maybe that means that I drink a lot of coffee, and then I don't give myself enough time to get something done, and then I make it really, really fast. So the tests, essentially, are the reproduction of that. So I will go in and I will drop a bunch of walls, and I'll put a bunch of windows in it. And then you scoop out the journal tests, and you put it into this giant farm, and that thing will run in perpetuity.

So the kinds of tests that you'll see running in this testbed are everything from very, very simple, open up Revit, make a wall, place a window into it, to things that are these elaborate things that take hours to run and create entire buildings. And they're quite beautiful to watch, because it's like watching somebody sit down and draw an entire building really really, really fast, because there's no pauses in between. It's--

[FAST TICKING SOUND]

So that's how these tests get created. We were, for years, running it on our own farm before data centers existed in an accessible way. We had a big room that was just packed full of PCs. And if it had 12 cores on it, it would fire up 12 instances of Revit, and they would all start playing these journal files. And it was bizarre to watch, because you would just see--

[FAST TICKING SOUND]

--all these Revit situations opening up and executing. That means that, for all of these journal files, we've built this harness. It's called CrsTest. Anybody know what Crs might mean in relationship to Revit? No Revit historians here? So before--

BRIAN MACKEY: Charles River Software.

ZACHARY KRON: Charles River Software, OK, good. So before Revit was acquired by Autodesk, it was started by a group called Charles River Software. And you see little bits and pieces of the history that persists through the software through over time. So CrsTest was a harness. And it's basically an automated process that says, give me a pile of journal files, and give me an instance of Revit, and I will start taking the journal file, dumping it on this executable and running the test and shutting it down, and then getting another one and so on and so on and so on.

There have been other people who have, since that time, made other versions of it, but that's the entirety of the system, really. There's a giant testbed of these text files, there's CrsTest, and there's the ability to start cranking these things through it. So any time somebody makes a code change, CrsTest fires up somewhere and starts churning through all of these tests.

BRIAN MACKEY: Am I the only one wondering if they're in license compliancy with running 12 versions of Revit on the same machine? OK, sorry, that's just where my brain went.

ZACHARY KRON: We own that.

[LAUGHTER]

So since then, we've of course virtualized a lot of this process so that we can run these things on data centers. When you're running each one of these individual things, the degree to which you can paralyze the process is entirely dependent on how many machines you have to throw at the process. It used to be that we would maintain all of the machines that would actually do this. Since then, we've started scaling it up because the application's gotten bigger and the number of tests has gotten bigger. Oh, and then this is--

BRIAN MACKEY: That's back to me. I'm going to get into, I think, some of your [? layer. ?]

ZACHARY KRON: OK, well one other thing I would just say about this--

BRIAN MACKEY: Go for it.

ZACHARY KRON: --whole process is that, while the whole journal ecosystem is really built around this idea of-- journals are supposed to break. That's one of the funny things about them. Brian's going to show a bunch of useful applications that he's figured out that you can do with journals, but the essence of journals is that the moment anything goes wrong a little bit, it should just not work, because that's the essence of what they were built for, is to be very, very sensitive little spiders going around and doing very specific operations. And if that operation isn't exactly in compliance with it, it should just die. And you'll probably [INAUDIBLE].

BRIAN MACKEY: I got that later, yeah. So just talking about that-- so journal files, great, but has anybody used some of these? I know a few people [? have ?] [? said ?] [? so. ?] Is anybody old to Revit, back when you used to actually get disks before the USB drives? They actually used to ship a file called the Family Upgrade Utility. Has anybody ever used that here? Yeah, so a few of you guys have seen that. They stopped shipping that when they determined this was an unsupported tool.

So back in the day, they actually used to put this on there. There's actually suggestions in the Autodesk forums. [? There's Words ?] you can still go download it. I know I've posted an updated version on that in the Autodesk forums, too. And as Zach had been talking about, [? the ?] [? ones ?] [INAUDIBLE]. Has anybody ever ran the RFO Benchmark? All right, so you guys have actually seen the building open in [? Spain ?] and create hundreds of views and thousands of groups. And so those are two commonly in the industry right now people are using for journal files out there, right?

And it's actually, as Zach said, beautiful just to watch this building getting spun, and you're like, oh. It's like the old defrag. Anybody use the old Windows defrag? You saw little squares moving, and you would just sit there and watch it, going, I can't look away. It's kind of the same thing. So the thing about journal files-- where I like to do it is-- when I saw that original upgrade utility, I'm like, so I'm just dragging and dropping this journal file onto the Revit exe. What else can I do?

So that's what's really cool about it, is you can take journal files, create a little executable for it-- not even executable, it's just a little BAT file-- and then you just drag and drop that on top of your Revit icon, and all of a sudden it starts to go. So this is definitely something I use all of the time to upgrade my families. I know there's a whole bunch of add-on utilities. People have ones you can charge on for upgrading all your families. You can actually do this very simply with a BAT file. So that's one of the ones I like to go through. The thing about it is-- yeah, so it's got to be exactly the same. So they are made to break. So it's a very fragile environment, too. And we'll start to show this as we start going through and getting into this.

So for those of you who have not been told by Autodesk support every time you submit a receipt, this is where the journal files are located, so near Local App Data, Revit, whatever version of Revit, and then under your Journals folder. And like I said, if you actually open this up, you can actually be mind boggled, and you start looking at all the stuff inside of there. What I actually find is very interesting-- the development of Revit over time has been happening-- when you actually go to the [? beginning ?] of a journal file, it tells you all the add-on utilities that are being installed.

And way back in the day, when I first got into this, it was only anything you installed, but you actually start to see more of the programming languages getting broken down. So more and more of the tools that you have inside of Revit are technically, by the journal file, considered an add-on utility. So it's actually cool, as you can see the development of how they're breaking the different things out every year. So it's nice for me to go in there, start looking at, and see.

So like I said, when you get in there, there is a whole ton of data. It's got every single mouse move. It's got dates and times and when you did it. It's got stuff I don't understand. But the big thing you'll start seeing is you'll start seeing like GRN mouse move, ribbon event. Those are the things that are actually utilities of things you have currently done. So that's exactly what's going on. It gives you dates. It gives you times and up the beginning, et cetera. It gives you all of the data about your machine, your add-ins, your printers installed, et cetera, et cetera.

The one thing I will say-- and I don't remember what year it was. They actually came in and put these two lines of asterisks before something actually really is happening in Revit. There's, like, 16 pages of data at the beginning. So if you're actually trying to go into a journal file and see something that you just did, just do a search for eight or nine asterisk in the txt file, and that'll take you down to stuff you can actually possibly understand besides your printers installed, the network you're installed onto, your browser history-- no, I'm joking-- those types of things.

So for me, what I end up doing is I end up creating a little template, or a little basic template file I call for this. And the beginning part of my template file has all the stuff it needs to open files, also what file it's pointing to for the files it's going to open. That little area you see highlighted in my template file-- it just says, hey, insert your copy-pasted data in here. And that's what I love about this. Who here is not programmers? You all can do this, because it's literally open up Revit, close Revit, copy it, open up the journal file, copy it from here, paste it here and save it, drag and drop an icon. It's really that simple.

So this is my introduction into, you don't have to know Dynamo to do a whole bunch of tedious tasks. So that's really what ends up happening on the journal files. But when you're actually using a journal file, at the very beginning of that journal thing, you actually need a file to tell it what families you're going to be opening or what project you're going to open. The thing I will say is I use this mostly for families, for purging families, adding families, upgrading families.

You can use it on projects. It's really unstable on project environment, trying to get it to do a lot of things. Because like I said, every single thing has to be identical in the project or in the family. So it's weird when you get up doing a side of that. So I have a little file, and that's the extensive lines of code that basically says, take every RFA in this folder and copy it and create a txt file. So take the folder path. Take the family names. Dump it into a txt file.

So in the upper hand corner, you'll see that's what I have in there. I also have it go through and delete backup files and journal logs and all these other things first, just so I'm not upgrading backup files. Because the first year I did this, I didn't. So I upgraded a whole lot of backup files. That was fun. So then I had backup files and backup files. So it was really fun. And then what that file does-- it just generates this little thing down here. You'll see it gives me the whole path. Hey, it's under this folder, this is the family name, et cetera.

So you do have to have a txt file that does contain all of the files, or families, in my case, that you're going to want to be up upgrading from. And then when you want to run the journal file, you simply take that journal file. You drag and drop it onto the Revit icon. For me, I've always found this Revit icon has to be on your desktop. You can't drag it to the Start menu and get it to work. So you have to have a copy of the Revit icon on your desktop. So that's how it's gone set up. And this has not changed since I've been doing this in Revit 8.0, I think it was when I started doing all of this.

Like I was saying-- this is where Zach jumps back-- it's an extremely fragile environment, right? If one thing is wrong, it just blows up, and so I've got to enter interactive mode. That's a tongue twister, right? So it's also funny. Has anybody ever wanted to run Revit with none of your add-on utilities installed? Create a journal file you know will break, and you're now running Revit with nothing, no external add-ins going.

I laugh because there was a whole thing, and I know Robert [INAUDIBLE] actually posted something up there, how you can run Revit and have a little script run Revit with no add-ins installed. Yeah, this is how I do it. I literally have a journal file I know will break. I drag it on there. Revit opens. I've got to go interactive. Great. Now I have no add-ins installed. So that's my little unsupported, no add-ins installed version inside of there as well. So why are things bad? Well, this is where Zach jumps in, and the whole reason why we had journal files.

ZACHARY KRON: Sure, so these are the kinds of things that we use the journals to detect. So along with some the more basic things, like if you have, in the past, used a journal-- if you recorded your actions and you did an array, you did an unassociated array and you made 64 elements, you can make those 64 elements and then select all of the things, and the journal keeps track of how many things were selected.

So if somebody makes a change, and then you do your array and only makes 60 elements, and then you do the selection, the selection will say, you selected 60 elements. And then the journal will break because there will be a bad match between what happened before and what's happening now. So that's the most basic elements of it. Within those things, what the other things that we do with it are-- so that's basically a selection comparison, that element in the middle.

There's more sophisticated things that we've done where we've added onto the journals to do things like image comparison-- so there's a lot of stuff around rendering-- and different image styles where there's pixel-for-pixel comparisons to make sure-- they're incredibly conservative. They want to say any change is not a good change unless proven otherwise, so those image comparisons where you have something like, maybe the blue on the right is a nicer shade of blue. Well, it's not the right shade of blue, so it's going to fail. Just numerical comparisons, just making sure that things like schedules keep adding up to the same thing. I think this is you.

BRIAN MACKEY: Oh, yeah, this goes back to me. So just some journal file examples-- I'm going to walk through this here in a minute of how can we do this journal file example. So these are [? sums ?] that I use quite often. Who gets very frustrated when you go to insert or browse a Revit family on the server, and somebody didn't turn off the reference plane, so all you see is a big green cross on the screen? Is that not the most irritating thing?

This is one of the first journal files [? I ?] run any client I go to. They have me come into their office. I do this as they're talking. I'm running a journal file in the background to turn off all the reference planes in all the families because it irritates the crap out of me, right? So that is one that I do, is just turn off all of reference planes [? in ?] families. Another one have been-- I like to rename view types. Again, most of this is what I do inside of families.

Purging-- I know somebody said they use this to open up all their families and purge all the families. So these are just a few of the examples that I use. I very like things in a specific way. So I've got one that goes in and renames all the leader arrowheads to be dimensional, so I don't have dimensional [? three ?] [? 30 seconds, ?] or whatever. I want a linear dimension style. I want an angular dimension style. I don't need names. I don't need descriptions.

So I go through and rename all the dimension styles, all the arrowheads, everything like that so I have a consistent thing in all of my families. Because I hate going in, and some of them have different dimension styles. Some have arrowheads. Some have ticks. I like to be consistent in everything I do, so just little things like that that you can start going to.

And again, remember this is intended for internal testing. It's not officially supported. And I will let you know that I have some families that have bugged out on me that I've sent to Autodesk for support, like, well, how did this happen? Well, [? I read in the ?] journal [? file, ?] [? like, ?] yep, nope, done. We're not helping you. Literally, I got that response, like, oh, we can't help you on that one. So I have had some families have issues. I don't think it was because of the journal file, but since I used that term. So if you're doing something like that, just don't tell support that's what caused it.

[LAUGHTER]

We're being recorded, so I'm hosed there. But yeah, so just to let you know that this is unsupported, so if anything breaks, you've got to hopefully find people in the environment here to start going through and looking at. So let's just start jumping into this and really seeing what's going on here. So that's right. I do not have Revit open. So I'm going to go ahead and open up Revit here. And just to show you guys what's going on as it opens, when I go to the Journal folder-- yes, question.

AUDIENCE: Why is it not supported?

ZACHARY KRON: So--

[LAUGHTER]

So every year, basically, there's some changes that happen between what journals do and how they behave because it was designed and used as a testing tool. And there are lots of things that we intend to just not support in it as we go forward. So if we change how a journal test is being executed, it's an internal development tool. And there's an additional overhead for anything that's a supported tool, for everything from notification of people who have deprecated functionality to documentation to training people in how to use them on the support network.

So it's basically, in a world of limited resources, what are the things that we are going to say are features? So journals, as used as intended, are supposed to be fragile, breaky things that don't work very well. So that's the main reason, is that they aren't supposed to be something that is a feature. It turns out that there's useful things that people can do with them.

And actually, one thing that we can talk about is that-- one thing that they are supported for is that people use them to make regression tests for API tests. And people who are making third-party applications have started using journals to do their own regression testing. There's communities to talk about that sort of thing. And actually, we'll talk about that a little bit later on, is that now there is an open-source, essentially, CrsTest tool to allow people to test their own add-in applications. Anybody here an API developer? Yeah? Do you have any way of automating your testing process?

AUDIENCE: No.

BRIAN MACKEY: You do now.

ZACHARY KRON: Now you do.

AUDIENCE: [INAUDIBLE].

ZACHARY KRON: What's that?

AUDIENCE: [INAUDIBLE].

ZACHARY KRON: OK, yeah, excellent. We may not have a slide about it, but basically, there's a tool called Revit Test Framework made by the same people that brought you Dynamo, which is essentially-- it's very similar to the CrsTest, and it is for people who are doing reasonably complicated application development on Revit if they want to ensure that it continues to work as they work with it. And it's just the same thing of saying, you make your testbed, and then every time you make a change, you run Revit Test Framework, and it'll load all those journals, and we'll give you a report about what failed and what didn't fail.

AUDIENCE: So if we're trying to [? duplicate ?] the functionality of journal files [INAUDIBLE], is the [INAUDIBLE] [? fill ?] an application [INAUDIBLE] on startup, like an add-in?

ZACHARY KRON: Sorry, can you say that again?

AUDIENCE: So with the journal file, [? the way ?] we use journal files is to automate a process on startup, right? But you can create an application or an add-in which does the same thing. Is that the [INAUDIBLE]?

ZACHARY KRON: Well, there's a couple things. You can create a journal file that fires off specific API applications. And if that specific API application continues to function as it did when the journal was made, you now have a test for your API application. Now, you're asking if you've got an API application which fires off a journal?

AUDIENCE: No, I think what I'm asking is, what's the officially Autodesk supported way of automating a process [? on Revit ?] startup?

BRIAN MACKEY: [INAUDIBLE] what's the official Autodesk way--

ZACHARY KRON: What is the official process for automating a process on startup?

AUDIENCE: Yeah, so for example, [? these journal ?] files are automated [? printing. ?] So when Revit opens up, and [? a ?] project prints, it selects the print range, [? the paste ?] [? setup, ?] and then closes, right?

ZACHARY KRON: Right.

AUDIENCE: But I think you can also do that by creating [? an add-in ?] which will run when Revit starts.

ZACHARY KRON: Oh, well, I mean, there's macros, which will detect on startup and can execute on startup, that sort of thing. I mean, the official way to do functionality, printing anything that Revit's supposed to do-- there's sort of a meta conversation here, right? There's the things that you're trying to do that you would do through the interface of Revit. The official way to do that is you make an API application that either runs as a macro that's part of the document or that runs as part of the application session, and it detects a startup event, and then it fires off what that's supposed to do. Journals are just to make sure that you're add-in keeps doing what it's supposed to do.

AUDIENCE: [INAUDIBLE].

ZACHARY KRON: Yes. Sorry.

BRIAN MACKEY: And correct me if I'm wrong. Can't you also use Dynamo [? to, ?] when you're creating an add-in, say, also add this to the Revit journal file?

ZACHARY KRON: Oh, Can you use Dynamo to [? add-- ?]

BRIAN MACKEY: Or not necessarily Dynamo, but when you're creating your own add-in, you have to tell it to add to the journal file. Because then, a lot of times, I'm going through journals that just said, hey, this add-in did something, and then it goes to the thing I did after that.

ZACHARY KRON: Oh, yeah, yeah, yeah, you can add journaling functionality to your add-in so that it actually does a more verbose recording of what's happening. Out of the box-- this is getting obscure in an already obscure class. Out of the box-- if you've got an add-in, it will journal that you launched the add-in and that the add-in executed. It won't say anything about the nature of that execution. But there's a lot of documentation about how you can add that functionality to your add-in to be more verbose in what gets recorded in the journaling process.

BRIAN MACKEY: Yeah, so for those of you guys in here who did say you guys do a lot of add-in stuff, I do like to note that, because I know I have quite a few add-ins in my Revit, and some of them do that, and some of them don't. So it's just always a little bit frustrating when you're going in this like, oh, great, this external command ran, and then I went into erase. Well, that external command had nothing to do with that. So just nice-- if you guys are doing that stuff, add that external journaling in there so maybe, possibly, end users can extract some of that, or B, if Autodesk support sees it, they might know a little bit more of why something broke. And they can say, hey, it's definitely that add-in.

ZACHARY KRON: And Jeremy Tammik's got a bunch of documentation about how to add that sort of information, too.

BRIAN MACKEY: So I opened up where the journal files are located. The other thing that I don't know if a lot of people know-- did everybody know that the Journal folder also creates a nice version of the file or family you had open? So if your backups are ever really tanked, you might want to go to the Journals folder to try to save your life. I've actually done this for a couple clients.

I've also had some very weird issues in Revit where I'll fix a corruption in a project and it'll keep coming back until I delete the files out of the journal. And then, once all those files are out of the journal file, it stops coming back. So just so you guys know, if you are having issues, and you've went in and detached, created a new central, and you deleted all the backups and all the locals, go delete everybody's journal folder as well, because I have seen some of those issues go back into Revit. I don't think they're supposed to. But once I clean it up here, it's there.

So you'll see, if I come in here and I just start looking at these-- and I've just got them all sorted by name-- I've got all of this stuff happening inside of there. I'm just going to go switch this to date modified. And you can actually see that, OK, every time I've run Revit-- you can see I've ran it today quite a few times. So here's all the different times today that I ran Revit. So every time you open up Revit, you close Revit, you're getting a journal file. When you open up that journal file, it's going to go through and record every single thing you've done, all right?

So I'm going to do something very simple. I am just going to grab-- sure, we will grab this light fixture. This looks great. I'm going to grab a light fixture, [? or ?] some sort of family I have. Once Revit opens this, I'm just going to go do a couple commands. Now, one thing I will always tell everybody is avoid using two-key shortcuts if you plan on using what you're doing for a journal file. Because you'll have a two-key shortcut of VG for Visibility Graphics, and somebody will decide that's the wall command. And so it'll go try [? modeling ?] a wall command for them, OK?

So for me, I have found over the years of doing this, no two-key shortcuts. So if I wanted to go in Visibility Graphics on this to turn off reference planes, or I'm going to go switch to a floor plan, go to the reference level to turn off reference planes, whatever, as I start going through and doing that, I am always going to be using the mouse click. This is the other reason why you saw one of my sample files had renaming views. This view is called REF Level. If I open up a different family, and that's called Level 1, if that's called Plan View, if that's called something else, the journal file will fail-- extremely finicky, fragile environment. That's what they're made to do.

So for me, it was funny. One of the first things I did was like, oh gee, I had 50% of my families-- it was called Reference Period Level. 50 of my families were called Ref Level. Some of them were just called Plan, or whatever it was. So I literally created five separate journal files to go rename those views. And it would tank out on me, and I'd be like, all right, let me figure out which ones have these views, which ones don't. So this is not something that's that simple. It does start going through to look at it, right?

So then I'm just going to go into the visibility graphics. And again, I'm not using VG. I'm going to say I wanted to go to annotation category, and I wanted to turn off reference planes, and I say OK, all right? I can save the file if I wanted to. I can actually just close out of Revit. The journal file will still pick up on all of that information. I don't actually need to save. I don't actually need to do anything else. I just need to go through and start setting that.

Now, as Revit's closing, I will go back to my little journal folder. I'm going to wait a few seconds, because it does take a little bit for Revit to [? write. ?] And to let you guys know, I actually do use Notepad++ to edit text files. So hopefully everybody here who's ever done anything uses Note-- even if you don't, get Notepad++. Notepad sucks. I'm sorry. It's terrible. So at the very least, go download the free copy of Notepad++ just so you can start editing things with Notepad++. It just actually makes things and groups things a little bit better than Notepad.

So like I said, when I open this up, you'll start to see it's coming through here. It says, hey, gee, I opened up Revit. This is my version of Revit. This is the time I did it. It started making this journal file. I always want to know, is that millisecond accurate to when it started up here or when I got to line 3? I'm weird. OK, so we start coming down here, talking about all this stuff. But like I said, for me, you could actually go search for a whole bunch of asterisks in a row, and it's going to actually take you down pretty much to where you started going in and actually doing something.

So it'll come down here and say, OK, that's just File Checker. Here we go. I went into Floor Plans, and this is everything I did inside of that file, right? You could actually go through and see what you did for a day. If your boss says you did absolutely no work, you can send them a journal file that's 400 pages long and say, BS. Look, I was working. Of course, if you just had the Homer Simpson little bird drinking water, clicking a button, it would still register [? that, ?] [? right? ?]

But you can start to come through here and see this is everything you've done. So if you really wanted to say, hey, that's literally all I wanted to do, you could just come down here and copy all of this stuff to the clipboard and paste it in, and you are done once you have that template file. Personally, for me, I don't like seeing all of the pointless stuff. And the pointless stuff is everything that starts with an apostrophe. If it starts with a little apostrophe, that's just information for you to look at. You don't really need to start getting all of that.

It's like all of these 000's That, I don't need. I definitely don't need anything that's got the apostrophe, letters, characters, et cetera. I don't need any of that. So for me, I don't like to have all that excessive data. I go delete it all out of there. Now, I also do have a little file of-- and actually, in '19, they did change quite a bit. So in 2019, they actually did start adding-- all the 00's and stuff, if you go to journal file in '18 or '17, you didn't get those. That's a new feature to '19, which again is why it's not supported, because they just start randomly changing things, like, oh, OK.

AUDIENCE: [INAUDIBLE]?

BRIAN MACKEY: Yes, so you also can come in here. And what Zach just did as I was talking is you go to View tab, and you can say Visualize in Visual Basic, and then it'll start telling you, this is stuff you actually need. This is stuff you don't really need, right? So the red stuff, you don't really need. I also actually have a little thing that one of the Autodesk programmers gave me. It's a little executable file that will just go to these journal files and delete all the unnecessary stuff. And so you're just left with lines of code and stuff you actually need.

AUDIENCE: [? Somebody gave ?] [? you the ?] Perl script?

BRIAN MACKEY: Huh?

AUDIENCE: [? Somebody gave ?] [? you the ?] Perl script?

BRIAN MACKEY: Yes, so I do have the nice little Perl script that goes through there. So if I go into here in my data sets, I do have this remove comments and blank lines for all the journal files. So if you guys want that, email me. I'll give it to you, because I can't post data sets. So I had that all up there. And so if you want that, you could double-click it, and that'll get rid of all the excessive lines.

What I don't like about it is it all jumps it into a single line. So you might get one line with 6,000 characters, and you're like, how far do I have to scroll to copy? So it's there. It does remove all of the returns as well. So this is what's inside there, and that's what your journal files are doing. So if I wanted to come through here and be like, OK, I just really, really, really wanted to start copying that stuff, like I said, I just need to come in here and say, OK, we started at the journal browser. We can come down here, grab all of this stuff. You can delete.

Personally, for me, I usually go through like, yeah, I really don't need this. I'm going to delete those lines. It just makes life a little bit easier, in my opinion, to start visualizing it. I don't necessarily delete every single thing inside of there, but I do start to delete a lot of-- I don't really need these [? Es. ?] I don't need that. This is just me being type-A personality. It just makes it a little bit cleaner. Especially if I'm going to be saving this to be used over and over and over again, I really want to have something really clean so I can really understand what I'm doing.

So then, once I've done all that, I can copy that to the clipboard. And like I said, I have created one for myself-- and not that folder. I have created one for myself that I just call it my script template. So in my script template, I can come in here now, take what's-- right here, it says Insert Custom Information Between These Lines. I just do Control-V-- oops, I guess I didn't copy it-- in that area. That's what it's going to take. Now, if we actually look at my little template, what's happening at the beginning is it's coming in here, and it's coming here in saying, OK, we're going to start this journal file script.

And right here, it's telling it to look for an input file, all right? So it's saying, go look for this input file. I actually put everything that I'm using [? with ?] an underscore and my company initials after it. The underscore-- so it always goes at the top of the folder. You do this in the live project folder. And if it says "journals", then there down on here, and you have to search through your browser organization or through your Windows Explorer to find everything. So it comes in here. And first thing it's saying I need to do is I need to go look for this txt file. This is going to be the input file that opens everything inside of here.

It then comes down here and does a whole bunch of stuff that you really don't need to know about but is basically saying, hey, we're going to go create a new project. We've got to open this up. And I also went in here at one point in time and added audits. So I also added these journal commands as well for audit. I wanted to audit any file I'm opening, anything I'm upgrading. Why not? It's not like I have to hit the audit checkbox and I have to wait that much longer. I'm running a script in the background.

So for me, every single time I run a journal file, I audit it. I used to purge it as well. Then, I realized I was purging a whole bunch of sub-nested families, and then I'd get hosed [INAUDIBLE]. So I was like, oh, that's a bad idea. So I can come through here and just start doing this type of information so it's got this stuff. So when you get into there, and when you really start looking and getting into that, this template becomes key. Remember to do a Save As. I always forget that part. And you would paste your information inside of there. I'm going to go ahead and close these two journal files. No, I don't want to change it.

So the other thing that's got to happen is I do have that BAT file I was talking about. So we do have this BAT file where-- this is what's going to create that family list txt file. So what files do I want to open, right? So for me, any of these I wanted to do-- I can go into any of the folders on my machine. I'm going to come in here to this sample file I have here. You'll see I've got that BAT file, right? So I've got this nice little BAT file. This shouldn't have been here. I thought I deleted that.

I've got this beautiful little BAT file. I'm going to double-click my BAT file to run it, and that's going to create that family list for me. That family list will look into any folder, any subfolder and say, hey, here's all of the-- in this case, I said families. So this is RFA, so I called it my RFA. I'm only searching for Revit families. It's going to find any RFA inside of there and give it to me in a list. I then can find any one of those nice little-- go away. I can then find any of those little things I wanted to do-- not that folder, up one more.

Let's just say I wanted to audit and purge all of those files. I'm just going to copy that there. And so now I've got this audit purge and audit 1 here. Family list was already created, and the original [? thing ?] created it. I just am then going to take-- I'm done with you. I am just going to take that file-- do do do do-- and drag and drop it onto my Revit icon. And you'll see some of the fun magic where Revit's just going to [? open, ?] [? assuming ?] it's not going to blow up on me.

Now, the other thing that's really, really weird when you're doing this with Revit families is symbols are different than detail components, are different than 3D families. So depending on the family directory, there might be some different things you have to do. Because if I go to Symbols, they're on the sheet view, not a normal view, because those are [? generic. ?] So it depends on where you are. You might have to have several different files.

So as you can see, you can do this. If you have a really, really long family list, you can go golfing and make it look like you're working. That's a really long script, though, because that's a whole lot of families. But yeah, you can sit there and fall asleep, put some of those little sunglasses on that look like eyeballs, make it look like you're at your desk working, all those fun things. So I just went through, and it ran and did every single one of those families inside of this folder. It will create a backup for everything, just like Revit always does.

And if this is a network folder, it will also then create all these really, really weird dated files from the network. So it also not only gives you backup but gives you something like 2019 and the date, then [? thefamilyname.RFA ?] as well. So it'll start generating a lot of those files for you. So you can go through. You can set that up. I also then added to my little [? RFA ?] BAT. This is why you actually see this here. I then run it again to get rid of all of the backups and to get rid of any of the journal files that were created as well as to get rid of any of those network version files that it creates a backup copy for me as well.

So when I'm done running it, I run the BAT file again just to go through and clean up my directory. So it's basically doing that exact same thing. So I'm going to go through and just really get into that. OK, let's go through and really look at this. I did it really quick before. So again, I'm going open up Revit. I'm going to open up one of those families and actually do something to one of those families, not just being totally crazy. So yeah, the reference plane's turned off for me.

If you have 3D views, you can tell to open up the 3D view and just save, right? How many people get upset with all of the 3D families that somebody had the side view or the [? plan ?] view or one of those views like that as well? Gets a little bit irritating. So one of it could be, if it's a 3D family, just literally switch to the 3D view, and you're done. That's all you're going to do in there. We'll open up Revit. This is always the fun part. I probably should have turned that add-in off, because that does slow down the opening process. So any questions why it's opening?

AUDIENCE: I have a question.

BRIAN MACKEY: Yeah.

AUDIENCE: [INAUDIBLE] [? turn off ?] [INAUDIBLE]?

BRIAN MACKEY: Yeah, actually, that's a great thing. So it's actually funny to me, because I have clients both in Canada and the US, so I can actually not only change the units, but I can actually go in and physically change things. So yes, you can go into the project units and say suppress 0 feet and have that run on every single family. That drives me crazy. Personally, for me, in all of my families, I do fractional inches. That way, there is no zero. Especially in detail components-- when are you ever dealing with a detail component that's 30 feet long, right? Never, they're always small increments.

So for me, all of my families-- I go in and change the project units to be decimal inches-- or not decimal inches, excuse me, fractional inches. I make sure it's accurate to 256th of an inch, and I can run that on every single family. One like that is going to be extremely stable because every project has project units, and it's not anything you're relying on human interaction, like a view name or something. So yes, you can go in.

For a [? model ?] of my clients, I take the families I currently have, and they might be a metric client. I will not only change the project units, but I'm a little crazy. I will then go in the dimensional settings and change the value from 3.125 to be 3-millimeter text type. So I'm not looking at soft millimeters where [? it was ?] something converted. I actually go through just to change those units. And then when I deliver my families to a metric client, they're not seeing the soft, rounded imperial units to metric. It's truly metric units for dimensional stat spacing, tick sizes, et cetera.

OK, so that was a great example. We'll just simply go through and do that. So I'm just going to actually go say a new family. I don't really care. We'll just choose a detail item. Sure, because that'll open fast. And then, again, I'm not going to UN Enter. I'm going to go to the Manage tab. I am going to go to the project units. I'm going to go to Length. We will change this to fractional inches. I will make this go to the nearest 256th an inch, say OK, say OK. I'm going to close Revit. That's literally all I have to do.

You can save if you want to. You don't have to. I'm just going to close Revit. Now, when I go back and look at my journal file, that one done, think it's done. We'll hope I don't have too much open. Again, I do my search for the whole bunch of asterisks. And then I come down here. You'll start to see everything I just did was in there. I went to the project units. I did a whole bunch of stuff in project units here, dialog units grid. I changed the length, which is the Format column. So I just did exactly what you just said. Can you do that? So absolutely I can.

So then I'm going to come in here, delete these two lines, [? three ?] of the [? few ?] [? lines ?] [? we ?] [? code ?] out. Of course, I should go to the View thing, like Zach just showed us. This is also why I like C++. You can click on the line to delete entire things. If you're in Notepad, you're doing Shift, drag to the end. Again, like I said, you don't have to, but for one of these that you're going to use it a lot of the time, this becomes great.

The other thing that's also really bizarre to me is there is a lot of times-- and this was one of the new releases. On old releases of Revit, you never got the transaction successful. So that was one of the unsupported things that came out. A lot of my journal files didn't update from 2016. And one of the releases, they just stopped working because they added this thing in the journal file saying [? Transaction ?] [? Successful. ?] We did not used to have that in old versions. So it was really weird.

So I was like, OK, I've got to go copy this in and add this in. And so there we go. And the other thing that's also really bizarre I have found-- for some reason, and maybe Zach can answer this one, this journal mouse move has to be copied as well. I have no idea why I have to say the mouse then moved. But if I don't copy that half of the time, it does not work.

And so I'm like, OK, really, if I move the mouse after I said OK? I don't know if that's actually saying, OK, you did journal mouse move. But a lot of the times, journal mouse move has to be copied across. The very first times I tried to do this, I was like, why isn't this working? Why isn't this working? I'm like, screw it. I'm going to copy everything. Copied everything, and it worked. I'm like, what am I doing wrong? Do I start deleting individual lines out, and it was the journal mouse move that didn't work.

ZACHARY KRON: I think the reason that sometimes it works and sometimes it doesn't is, basically, it's tracking your journal, like it's additive. [? Last it ?] [? heard, ?] this is where your mouse moved to, and that's where it was. And so if you took that out, it's then tracking your mouse from something else. If you're doing a bunch of selection, it'll definitely mess it up if you don't do that. But you're saying that even--

BRIAN MACKEY: Just their dialog box is like-- I click OK in the dialog box, right? [? You can ?] [? see I ?] clicked OK, transaction successful, but still, most the time, I have to copy that journal mouse move.

ZACHARY KRON: Yeah, it's the dark art.

BRIAN MACKEY: Yeah, dark art. Yeah, exactly, unsupported. He doesn't have to answer the question. It's unsupported. Right, you can see then I hit Quit Application. So yeah, now I can just take all of this stuff, right? Boom, boom, boom. We'll grab all of this. There we go. I don't need the two at the top. I'll Control-C that. I'll come down to my other folder. I will go to up one through the data set. I'm going to copy this here so I don't break the wrong one. And then, literally, it's just copy and paste that inside of there. And we'll hope everything worked well. I'm going to go ahead and save this one.

The thing great about Notepad++ is you can actually leave things open, even though other files are accessing them, and it doesn't break on you. So I can leave this journal file open, even though Revit overwrites it, or even if I was still in Revit, and it would be completely fine. So that's another great reason to use Notepad++. OK, so I got that one in there. We're going to go ahead and just move this up here. That's not what I meant to do. Minimize that. Minimize that. Right, go back to that folder, and then I'm just going to take that one and drag it to the same Revit file

Do, do, do, do. We'll go into Files, and we will actually see if we can get that to work. So we just call that copy of-- where did that go? We'll dump that up there. And hopefully everything will work for those families. So this is one of those things that you can start really getting into it, seeing what's going on. And like somebody said, I wanted it to go through and do this printing on a project. You could do that as long as every single one of the sheets or the print set or whatever you're looking at is named exactly the same. So if you have a whole bunch of office standards, gee, we always have these 50 pages that need printed.

So it broke. I don't know why it broke on this one. I would've thought this would have went through. So it's saying Enter Interactive Mode. The one thing that is nice when it says that is it does tell you why it broke in this file. So this is the file it broke on. I'm not really sure why it broke on this one. I really would have thought project-- oops, that's not project units. I really would've thought project units should come up and said this. It could be breaking because it was already set to fractional. I'm going to go look. So guess what happens when it breaks? It generates a journal file for you.

Pretty bizarre, huh, that a journal file-- yeah, it's this crazy wormhole you start going down. So again, if I start coming down here, and I, again, go to my Control-F, get into the [INAUDIBLE]-- [INAUDIBLE] really, really, really nice why it breaks. It'll go into the event timer, and then it will actually tell me what line it broke on. I've just got to find that. [INAUDIBLE] at line 81 of my journal file. So something in my journal file at line 81 was broken. So if I go edit this one, I can go down to line 81. And somewhere in here at 81, it broke on me. And it broke on Transaction Successful. That's really bizarre.

[LAUGHTER]

Now it's a whole hell of a lot of troubleshooting, OK? And you don't get to contact Autodesk support for support because it's undocumented. So that is one of the things that starts [INAUDIBLE]. Like I said, it's an extremely fragile environment. And as you do this and as you start getting these perfected, you really can start going in, making sure those worked for you. And there's a ton of things you can do.

I have been less successful on using journal files on central files. And the reason why I will say that-- because when you open up a central RVT, if it's got Specify Work Sets dialogue turned on, and that dialogue pops open, my journal file didn't have that when I created it. So if you create a journal file off the project you're on in that environment and rerun it, sometimes it will work. It is much more stable to run in the family environment than the project environment to repeat processes, but it can actually do it in the project environment.

ZACHARY KRON: And the reason that it makes another journal file that tells you where it broke is that that's what it's for, is because if you're running all of these tests, you're running thousands of these tests, and one of the breaks, you're not there to see it break. But you get a report at the end that says, this journal broke at this line, so you can go back and see, oh, this is the functionality that changed.

BRIAN MACKEY: Yeah, and like I said, that's brilliant, because that's how I use it to figure out Transaction Successful is the wrong thing. So it could have been, when I copy and pasted, I missed something. I'm not really sure on that. But yeah, so that's where it starts going through, and that's how you can start using this. So again, I have a ton of these I use. I use them a lot. For me, I have a lot of content that I then work with clients to give to clients. They're like, oh gee, I don't like the fact that your detail component-- or you called your object styles Solid01. I want to call it 01Solid. So I will actually go through and rename every single one of my subcategories in my detail family as I give it to different clients. So I can run and start doing crazy things. Question?

AUDIENCE: Yeah, [INAUDIBLE] journals [INAUDIBLE] space sensitive? [INAUDIBLE] space before it?

BRIAN MACKEY: Are the journals space sensitive for the [? GRN ?] here? Could be. I don't think so, but it could actually have been that. Again, that's where now I do that. I hit Save. I run it again, and it blows up again. I'm like, OK, it wasn't that. Again, I am not a programmer. I don't do a whole lot of programming. I did LISP back in the AutoCAD days, but I haven't really dumped into anything else since then.

So yeah, it could have been that. We could save it. We could try running it again. That might be the issue on this one. I really don't know. Again, the beautiful part I love about Notepad++-- I don't have to get rid of it. I still have Revit open. It's definitely going to fail if I have the file open. I will tell you that. So then we'll come down here. We'll drag it again, and maybe it was just the space inside of there. I don't think the spaces are there, because you can actually collapse all the spaces and do everything in a single line. So I have a feeling it's probably still going to blow up on me.

AUDIENCE: [INAUDIBLE].

BRIAN MACKEY: Huh? Oh, there's two spaces?

AUDIENCE: Before the underscore, there's [? two spaces. ?]

ZACHARY KRON: I don't think it's [? white space ?] sensitive.

BRIAN MACKEY: I don't think it is [? white space ?] sensitive. And see, what really drives me crazy is you saw the dialog box come up and close. So it did what I wanted it to do. And if I actually come in here and look and say, OK, yeah, if I go to the project units, and I go down here, look. It is there. It might not have been before. I don't know. So it did successfully complete that.

AUDIENCE: [INAUDIBLE]?

BRIAN MACKEY: I don't think so, but let's look.

ZACHARY KRON: Yeah, I think there might have been a copy-paste--

BRIAN MACKEY: I think it was probably me--

ZACHARY KRON: --issue.

BRIAN MACKEY: [? --copy ?] [? and pasting. ?] I'm on a slanted podium. I'm using that as my excuse. No, honestly, this is really what happens to you all of the time. Yeah, there is no undo there. So this happens a lot with journal files. You have to have patience. You have to have perseverance to say, OK, why is this breaking? And then when the new version comes out, you're like, oh gee, I need to add the Transaction Successful inside of there, or the slight verbiage that might change over the years. That does need to happen. So any other question? Yeah.

AUDIENCE: Do you have to make a new template for each year?

BRIAN MACKEY: Do I have to make a new template for each year? I only had to do it once, like I said. And that was in 2016 or '17 when something changed. I don't really know what it was. So I was like, OK, what's broken here? And then I started looking through journal files and saying, OK. And I think one of them was-- it was at one of the points in times I think I had to, in the template file, add up here somewhere mouse move, something weird I had to go through and do. And it started working for me.

But I've been pretty successful not having to recreate a template. It's more of the scripts I have for other things. Those, I have had to go through and set up. So yeah, I've had to update some of those. So since everybody's leaving, I just want to follow up with our last PowerPoint slide, which I closed. It actually was thank you and questions. And just please remember to fill out the surveys if you guys get up and leave. AU does look at that. We always like it.

And if anybody hasn't looked at the surveys this year, they're, like, three questions. Thank you, whoever did that. I need to go talk to Adam and say thank you. I did not like the 50-question survey they had before. Will you use this in your future product development of your life cycle in getting divorced? I have no idea what the questions were. So just please fill those out. And I always appreciate comments of what I can do better or not better to improve myself as a speaker, so appreciate everybody, and thanks. And if they're all negative, we'll just blame it on Zach.

[APPLAUSE]

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오토데스크는 고객의 개인 정보와 최상의 경험을 중요시합니다. 오토데스크는 정보를 사용자화하고 응용프로그램을 만들기 위해 고객의 본 사이트 사용에 관한 데이터를 수집합니다.

오토데스크에서 고객의 데이터를 수집하고 사용하도록 허용하시겠습니까?

오토데스크에서 사용하는타사 서비스개인정보 처리방침 정책을 자세히 알아보십시오.

반드시 필요 - 사이트가 제대로 작동하고 사용자에게 서비스를 원활하게 제공하기 위해 필수적임

이 쿠키는 오토데스크에서 사용자 기본 설정 또는 로그인 정보를 저장하거나, 사용자 요청에 응답하거나, 장바구니의 품목을 처리하기 위해 필요합니다.

사용자 경험 향상 – 사용자와 관련된 항목을 표시할 수 있게 해 줌

이 쿠키는 오토데스크가 보다 향상된 기능을 제공하고 사용자에게 맞는 정보를 제공할 수 있게 해 줍니다. 사용자에게 맞는 정보 및 환경을 제공하기 위해 오토데스크 또는 서비스를 제공하는 협력업체에서 이 쿠키를 설정할 수 있습니다. 이 쿠키를 허용하지 않을 경우 이러한 서비스 중 일부 또는 전체를 이용하지 못하게 될 수 있습니다.

광고 수신 설정 – 사용자에게 타겟팅된 광고를 제공할 수 있게 해 줌

이 쿠키는 사용자와 관련성이 높은 광고를 표시하고 그 효과를 추적하기 위해 사용자 활동 및 관심 사항에 대한 데이터를 수집합니다. 이렇게 데이터를 수집함으로써 사용자의 관심 사항에 더 적합한 광고를 표시할 수 있습니다. 이 쿠키를 허용하지 않을 경우 관심 분야에 해당되지 않는 광고가 표시될 수 있습니다.

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타사 서비스

각 범주에서 오토데스크가 사용하는 타사 서비스와 온라인에서 고객으로부터 수집하는 데이터를 사용하는 방식에 대해 자세히 알아보십시오.

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반드시 필요 - 사이트가 제대로 작동하고 사용자에게 서비스를 원활하게 제공하기 위해 필수적임

Qualtrics
오토데스크는 고객에게 더욱 시의적절하며 관련 있는 이메일 컨텐츠를 제공하기 위해 Qualtrics를 이용합니다. 이를 위해, 고객의 온라인 행동 및 오토데스크에서 전송하는 이메일과의 상호 작용에 관한 데이터를 수집합니다. 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID, 이메일 확인율, 클릭한 링크 등이 포함될 수 있습니다. 오토데스크는 이 데이터를 다른 소스에서 수집된 데이터와 결합하여 고객의 판매 또는 고객 서비스 경험을 개선하며, 고급 분석 처리에 기초하여 보다 관련 있는 컨텐츠를 제공합니다. Qualtrics 개인정보취급방침
Akamai mPulse
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Akamai mPulse를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Akamai mPulse 개인정보취급방침
Digital River
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Digital River를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Digital River 개인정보취급방침
Dynatrace
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Dynatrace를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Dynatrace 개인정보취급방침
Khoros
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Khoros를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Khoros 개인정보취급방침
Launch Darkly
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Launch Darkly를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Launch Darkly 개인정보취급방침
New Relic
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 New Relic를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. New Relic 개인정보취급방침
Salesforce Live Agent
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Salesforce Live Agent를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Salesforce Live Agent 개인정보취급방침
Wistia
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Wistia를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Wistia 개인정보취급방침
Tealium
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Tealium를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Upsellit
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Upsellit를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. CJ Affiliates
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 CJ Affiliates를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Commission Factory
Typepad Stats
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Typepad Stats를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Typepad Stats 개인정보취급방침
Geo Targetly
Autodesk는 Geo Targetly를 사용하여 웹 사이트 방문자를 가장 적합한 웹 페이지로 안내하거나 위치를 기반으로 맞춤형 콘텐츠를 제공합니다. Geo Targetly는 웹 사이트 방문자의 IP 주소를 사용하여 방문자 장치의 대략적인 위치를 파악합니다. 이렇게 하면 방문자가 (대부분의 경우) 현지 언어로 된 콘텐츠를 볼 수 있습니다.Geo Targetly 개인정보취급방침
SpeedCurve
Autodesk에서는 SpeedCurve를 사용하여 웹 페이지 로드 시간과 이미지, 스크립트, 텍스트 등의 후속 요소 응답성을 측정하여 웹 사이트 환경의 성능을 모니터링하고 측정합니다. SpeedCurve 개인정보취급방침
Qualified
Qualified is the Autodesk Live Chat agent platform. This platform provides services to allow our customers to communicate in real-time with Autodesk support. We may collect unique ID for specific browser sessions during a chat. Qualified Privacy Policy

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사용자 경험 향상 – 사용자와 관련된 항목을 표시할 수 있게 해 줌

Google Optimize
오토데스크는 사이트의 새 기능을 테스트하고 이러한 기능의 고객 경험을 사용자화하기 위해 Google Optimize을 이용합니다. 이를 위해, 고객이 사이트를 방문해 있는 동안 행동 데이터를 수집합니다. 이 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID, 오토데스크 ID 등이 포함될 수 있습니다. 고객은 기능 테스트를 바탕으로 여러 버전의 오토데스크 사이트를 경험하거나 방문자 특성을 바탕으로 개인화된 컨텐츠를 보게 될 수 있습니다. Google Optimize 개인정보취급방침
ClickTale
오토데스크는 고객이 사이트에서 겪을 수 있는 어려움을 더 잘 파악하기 위해 ClickTale을 이용합니다. 페이지의 모든 요소를 포함해 고객이 오토데스크 사이트와 상호 작용하는 방식을 이해하기 위해 세션 녹화를 사용합니다. 개인적으로 식별 가능한 정보는 가려지며 수집되지 않습니다. ClickTale 개인정보취급방침
OneSignal
오토데스크는 OneSignal가 지원하는 사이트에 디지털 광고를 배포하기 위해 OneSignal를 이용합니다. 광고는 OneSignal 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 OneSignal에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 OneSignal에 제공하는 데이터를 사용합니다. OneSignal 개인정보취급방침
Optimizely
오토데스크는 사이트의 새 기능을 테스트하고 이러한 기능의 고객 경험을 사용자화하기 위해 Optimizely을 이용합니다. 이를 위해, 고객이 사이트를 방문해 있는 동안 행동 데이터를 수집합니다. 이 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID, 오토데스크 ID 등이 포함될 수 있습니다. 고객은 기능 테스트를 바탕으로 여러 버전의 오토데스크 사이트를 경험하거나 방문자 특성을 바탕으로 개인화된 컨텐츠를 보게 될 수 있습니다. Optimizely 개인정보취급방침
Amplitude
오토데스크는 사이트의 새 기능을 테스트하고 이러한 기능의 고객 경험을 사용자화하기 위해 Amplitude을 이용합니다. 이를 위해, 고객이 사이트를 방문해 있는 동안 행동 데이터를 수집합니다. 이 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID, 오토데스크 ID 등이 포함될 수 있습니다. 고객은 기능 테스트를 바탕으로 여러 버전의 오토데스크 사이트를 경험하거나 방문자 특성을 바탕으로 개인화된 컨텐츠를 보게 될 수 있습니다. Amplitude 개인정보취급방침
Snowplow
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Snowplow를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Snowplow 개인정보취급방침
UserVoice
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 UserVoice를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. UserVoice 개인정보취급방침
Clearbit
Clearbit를 사용하면 실시간 데이터 보강 기능을 통해 고객에게 개인화되고 관련 있는 환경을 제공할 수 있습니다. Autodesk가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. Clearbit 개인정보취급방침
YouTube
YouTube는 사용자가 웹 사이트에 포함된 비디오를 보고 공유할 수 있도록 해주는 비디오 공유 플랫폼입니다. YouTube는 비디오 성능에 대한 시청 지표를 제공합니다. YouTube 개인정보보호 정책

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광고 수신 설정 – 사용자에게 타겟팅된 광고를 제공할 수 있게 해 줌

Adobe Analytics
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Adobe Analytics를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID 및 오토데스크 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. Adobe Analytics 개인정보취급방침
Google Analytics (Web Analytics)
오토데스크 사이트에서 고객의 행동에 관한 데이터를 수집하기 위해 Google Analytics (Web Analytics)를 이용합니다. 여기에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 오토데스크는 사이트 성과를 측정하고 고객의 온라인 경험의 편리함을 평가하여 기능을 개선하기 위해 이러한 데이터를 이용합니다. 또한, 이메일, 고객 지원 및 판매와 관련된 고객 경험을 최적화하기 위해 고급 분석 방법도 사용하고 있습니다. AdWords
Marketo
오토데스크는 고객에게 더욱 시의적절하며 관련 있는 이메일 컨텐츠를 제공하기 위해 Marketo를 이용합니다. 이를 위해, 고객의 온라인 행동 및 오토데스크에서 전송하는 이메일과의 상호 작용에 관한 데이터를 수집합니다. 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID, 이메일 확인율, 클릭한 링크 등이 포함될 수 있습니다. 오토데스크는 이 데이터를 다른 소스에서 수집된 데이터와 결합하여 고객의 판매 또는 고객 서비스 경험을 개선하며, 고급 분석 처리에 기초하여 보다 관련 있는 컨텐츠를 제공합니다. Marketo 개인정보취급방침
Doubleclick
오토데스크는 Doubleclick가 지원하는 사이트에 디지털 광고를 배포하기 위해 Doubleclick를 이용합니다. 광고는 Doubleclick 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Doubleclick에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Doubleclick에 제공하는 데이터를 사용합니다. Doubleclick 개인정보취급방침
HubSpot
오토데스크는 고객에게 더욱 시의적절하며 관련 있는 이메일 컨텐츠를 제공하기 위해 HubSpot을 이용합니다. 이를 위해, 고객의 온라인 행동 및 오토데스크에서 전송하는 이메일과의 상호 작용에 관한 데이터를 수집합니다. 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID, 이메일 확인율, 클릭한 링크 등이 포함될 수 있습니다. HubSpot 개인정보취급방침
Twitter
오토데스크는 Twitter가 지원하는 사이트에 디지털 광고를 배포하기 위해 Twitter를 이용합니다. 광고는 Twitter 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Twitter에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Twitter에 제공하는 데이터를 사용합니다. Twitter 개인정보취급방침
Facebook
오토데스크는 Facebook가 지원하는 사이트에 디지털 광고를 배포하기 위해 Facebook를 이용합니다. 광고는 Facebook 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Facebook에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Facebook에 제공하는 데이터를 사용합니다. Facebook 개인정보취급방침
LinkedIn
오토데스크는 LinkedIn가 지원하는 사이트에 디지털 광고를 배포하기 위해 LinkedIn를 이용합니다. 광고는 LinkedIn 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 LinkedIn에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 LinkedIn에 제공하는 데이터를 사용합니다. LinkedIn 개인정보취급방침
Yahoo! Japan
오토데스크는 Yahoo! Japan가 지원하는 사이트에 디지털 광고를 배포하기 위해 Yahoo! Japan를 이용합니다. 광고는 Yahoo! Japan 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Yahoo! Japan에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Yahoo! Japan에 제공하는 데이터를 사용합니다. Yahoo! Japan 개인정보취급방침
Naver
오토데스크는 Naver가 지원하는 사이트에 디지털 광고를 배포하기 위해 Naver를 이용합니다. 광고는 Naver 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Naver에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Naver에 제공하는 데이터를 사용합니다. Naver 개인정보취급방침
Quantcast
오토데스크는 Quantcast가 지원하는 사이트에 디지털 광고를 배포하기 위해 Quantcast를 이용합니다. 광고는 Quantcast 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Quantcast에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Quantcast에 제공하는 데이터를 사용합니다. Quantcast 개인정보취급방침
Call Tracking
오토데스크는 캠페인을 위해 사용자화된 전화번호를 제공하기 위하여 Call Tracking을 이용합니다. 그렇게 하면 고객이 오토데스크 담당자에게 더욱 빠르게 액세스할 수 있으며, 오토데스크의 성과를 더욱 정확하게 평가하는 데 도움이 됩니다. 제공된 전화번호를 기준으로 사이트에서 고객 행동에 관한 데이터를 수집할 수도 있습니다. Call Tracking 개인정보취급방침
Wunderkind
오토데스크는 Wunderkind가 지원하는 사이트에 디지털 광고를 배포하기 위해 Wunderkind를 이용합니다. 광고는 Wunderkind 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Wunderkind에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Wunderkind에 제공하는 데이터를 사용합니다. Wunderkind 개인정보취급방침
ADC Media
오토데스크는 ADC Media가 지원하는 사이트에 디지털 광고를 배포하기 위해 ADC Media를 이용합니다. 광고는 ADC Media 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 ADC Media에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 ADC Media에 제공하는 데이터를 사용합니다. ADC Media 개인정보취급방침
AgrantSEM
오토데스크는 AgrantSEM가 지원하는 사이트에 디지털 광고를 배포하기 위해 AgrantSEM를 이용합니다. 광고는 AgrantSEM 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 AgrantSEM에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 AgrantSEM에 제공하는 데이터를 사용합니다. AgrantSEM 개인정보취급방침
Bidtellect
오토데스크는 Bidtellect가 지원하는 사이트에 디지털 광고를 배포하기 위해 Bidtellect를 이용합니다. 광고는 Bidtellect 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Bidtellect에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Bidtellect에 제공하는 데이터를 사용합니다. Bidtellect 개인정보취급방침
Bing
오토데스크는 Bing가 지원하는 사이트에 디지털 광고를 배포하기 위해 Bing를 이용합니다. 광고는 Bing 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Bing에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Bing에 제공하는 데이터를 사용합니다. Bing 개인정보취급방침
G2Crowd
오토데스크는 G2Crowd가 지원하는 사이트에 디지털 광고를 배포하기 위해 G2Crowd를 이용합니다. 광고는 G2Crowd 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 G2Crowd에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 G2Crowd에 제공하는 데이터를 사용합니다. G2Crowd 개인정보취급방침
NMPI Display
오토데스크는 NMPI Display가 지원하는 사이트에 디지털 광고를 배포하기 위해 NMPI Display를 이용합니다. 광고는 NMPI Display 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 NMPI Display에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 NMPI Display에 제공하는 데이터를 사용합니다. NMPI Display 개인정보취급방침
VK
오토데스크는 VK가 지원하는 사이트에 디지털 광고를 배포하기 위해 VK를 이용합니다. 광고는 VK 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 VK에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 VK에 제공하는 데이터를 사용합니다. VK 개인정보취급방침
Adobe Target
오토데스크는 사이트의 새 기능을 테스트하고 이러한 기능의 고객 경험을 사용자화하기 위해 Adobe Target을 이용합니다. 이를 위해, 고객이 사이트를 방문해 있는 동안 행동 데이터를 수집합니다. 이 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역, IP 주소 또는 장치 ID, 오토데스크 ID 등이 포함될 수 있습니다. 고객은 기능 테스트를 바탕으로 여러 버전의 오토데스크 사이트를 경험하거나 방문자 특성을 바탕으로 개인화된 컨텐츠를 보게 될 수 있습니다. Adobe Target 개인정보취급방침
Google Analytics (Advertising)
오토데스크는 Google Analytics (Advertising)가 지원하는 사이트에 디지털 광고를 배포하기 위해 Google Analytics (Advertising)를 이용합니다. 광고는 Google Analytics (Advertising) 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Google Analytics (Advertising)에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Google Analytics (Advertising)에 제공하는 데이터를 사용합니다. Google Analytics (Advertising) 개인정보취급방침
Trendkite
오토데스크는 Trendkite가 지원하는 사이트에 디지털 광고를 배포하기 위해 Trendkite를 이용합니다. 광고는 Trendkite 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Trendkite에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Trendkite에 제공하는 데이터를 사용합니다. Trendkite 개인정보취급방침
Hotjar
오토데스크는 Hotjar가 지원하는 사이트에 디지털 광고를 배포하기 위해 Hotjar를 이용합니다. 광고는 Hotjar 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Hotjar에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Hotjar에 제공하는 데이터를 사용합니다. Hotjar 개인정보취급방침
6 Sense
오토데스크는 6 Sense가 지원하는 사이트에 디지털 광고를 배포하기 위해 6 Sense를 이용합니다. 광고는 6 Sense 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 6 Sense에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 6 Sense에 제공하는 데이터를 사용합니다. 6 Sense 개인정보취급방침
Terminus
오토데스크는 Terminus가 지원하는 사이트에 디지털 광고를 배포하기 위해 Terminus를 이용합니다. 광고는 Terminus 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 Terminus에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 Terminus에 제공하는 데이터를 사용합니다. Terminus 개인정보취급방침
StackAdapt
오토데스크는 StackAdapt가 지원하는 사이트에 디지털 광고를 배포하기 위해 StackAdapt를 이용합니다. 광고는 StackAdapt 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 StackAdapt에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 StackAdapt에 제공하는 데이터를 사용합니다. StackAdapt 개인정보취급방침
The Trade Desk
오토데스크는 The Trade Desk가 지원하는 사이트에 디지털 광고를 배포하기 위해 The Trade Desk를 이용합니다. 광고는 The Trade Desk 데이터와 고객이 사이트를 방문하는 동안 오토데스크가 수집하는 행동 데이터 모두에 기초하여 제공됩니다. 오토데스크가 수집하는 데이터에는 고객이 방문한 페이지, 시작한 체험판, 재생한 동영상, 구매 내역 및 IP 주소 또는 장치 ID가 포함될 수 있습니다. 이 정보는 The Trade Desk에서 고객으로부터 수집한 데이터와 결합될 수 있습니다. 오토데스크는 디지털 광고 경험에 대한 사용자화를 개선하고 고객에게 더욱 관련 있는 광고를 제시하기 위해 The Trade Desk에 제공하는 데이터를 사용합니다. The Trade Desk 개인정보취급방침
RollWorks
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정말 더 적은 온라인 경험을 원하십니까?

오토데스크는 고객 여러분에게 좋은 경험을 드리고 싶습니다. 이전 화면의 범주에 대해 "예"를 선택하셨다면 오토데스크는 고객을 위해 고객 경험을 사용자화하고 향상된 응용프로그램을 제작하기 위해 귀하의 데이터를 수집하고 사용합니다. 언제든지 개인정보 처리방침을 방문해 설정을 변경할 수 있습니다.

고객의 경험. 고객의 선택.

오토데스크는 고객의 개인 정보 보호를 중요시합니다. 오토데스크에서 수집하는 정보는 오토데스크 제품 사용 방법, 고객이 관심을 가질 만한 정보, 오토데스크에서 더욱 뜻깊은 경험을 제공하기 위한 개선 사항을 이해하는 데 도움이 됩니다.

오토데스크에서 고객님께 적합한 경험을 제공해 드리기 위해 고객님의 데이터를 수집하고 사용하도록 허용하시겠습니까?

선택할 수 있는 옵션을 자세히 알아보려면 이 사이트의 개인 정보 설정을 관리해 사용자화된 경험으로 어떤 이점을 얻을 수 있는지 살펴보거나 오토데스크 개인정보 처리방침 정책을 확인해 보십시오.