Simple CAD/BIM Management: Monitor, Deploy, & Automate your Software

CHRIS ATHERTON: Welcome to a session where we hope to talk to you about some of the common challenges faced by CAD and BIM administrators for managing both the on-prem and the cloud-based design software and how Symetri and Microdesk have worked with their customers to increase their efficiency by effectively managing typical CAD and BIM administration responsibilities.

My name is Chris. I work in the UK for Symetri Europe, implementing solutions for our customers around data management, design automation, and application development. I've been with Symetri for around 15 years, working with small companies up to large multinationals and those in complex and secure environments.

BRENDAN GREGORY: Hi, I'm Brendan Gregory. I'm an experienced MEP/BIM consultant and trainer, VDC coordination expert, and former project manager. And I'm now the product manager and owner for BIMrx Cloud Manager at Microdesk.

I've been with Microdesk now for seven years. And I work with our in-house product development team on BIMrx Cloud Manager to speed up, improve, and automate workflows that our customers find inefficient.

CHRIS ATHERTON: Thanks. Recently, both of our companies, Symetri and Microdesk, joined forces, and we became the largest Autodesk partner and consultancy worldwide. We've got over 750 dedicated staff, mainly consultants and developers, working alongside our industry-leading experts, who provide guidance and support in everything, from 3D modeling, simulation, PLM, BIM, and how to maximize the potential of projects.

Symetri and Microdesk are owned by Addnodes. Addnodes have many divisions. We are part of the design management division. And this gives us access to a lot of resource and expertise as we work to solve our customers' challenges.

In this session, we wanted to address what some of these key challenges are that our customers are facing in managing the software and how we've worked to address these through our leading technologies.

CAD, BIM, IT management-- it's complex, and this is only getting harder with the increased mix between prem-- on-prem and cloud technologies, the increase in security restrictions that have had to be added for cybersecurity, increased regulations in many countries, and, of course, the new working arrangements that we've all had to adjust to with hybrid working.

These challenges build up for IT and CAD professionals and cause administrators major headaches with their projects. These issues are universal to us all, regardless of the size of the company, the sector we work in. Really, it's just a matter of scale.

The challenges that we have split down into four key areas. We've got analyze, deploy, manage, and automate. What do we mean by, first of all, analyze?

Our design teams all use multiple software applications. But in order to make effective business decisions, we need to understand how they're using the software. In terms of licensing, whether it's for renewals and whether we're doing the trading for multi-user standalone licenses, swapping to new Flex licenses, or just trying to understand the software that we own to make sure that we meet any license compliance, we all need to have access to metrics to make these strategic business decisions.

Once we understand this data, and we decide on the tools and the licenses we want to use, we face the age-old challenge of deploying this software out into the company. All software versions need to be cleanly removed, new software deployed out, updates applied, customization deployed and maintained. And this is all going to be done in a timely manner to ensure minimal downtime for users and to retain control of the environment.

For those of us in larger, more complex environments, so those with enhanced security, such as nuclear or military, if you have multiple design teams that work in multiple languages, you start to recognize the logistical nightmare and the challenge that's being faced when maintaining the software state, ensuring it meets the needs of the company.

A typical project might go on at these larger companies for well over a year. For those in smaller companies, cost of buying the wrong license or the downtime you develop while you deploy out software can have a massive impact on the bottom line. These are traditional challenges that have been faced by IT teams since CAD software was developed.

But if we move beyond CAD and IT challenges, we can start to look at other challenges that we have. If we look at BIM management, the challenges continue and get more technical and complex. Individual applications and its data needs to be managed while the processes are optimized and automated.

BRENDAN GREGORY: And with the latest cloud solutions, we're facing new challenges when managing cloud-based projects. These cloud projects are connecting, are authoring desktop applications to workflows in the cloud. But now, we have admin overhead with setup, member management, access security, and data management.

There are also disjointed workflows and repetitive tasks that are inefficient and take our BIM designers and VDC coordinator's focus away from the important aspects of their work. These inefficient tasks and disjointed processes need to be automated to give them back the time they need to do the important work that they should be focusing on and not spend that time on exporting things like PDFs, DWGs, NWCs, or backing up documents, managing models, and the data that is now being managed in the cloud as well.

So this is then multiplied by the number of projects that we have up and running. And since most of these tasks are performed per project without automation, BIM managers are finding themselves repeating the same task over and over again in each project.

CHRIS ATHERTON: While there's a great deal of recognized value within the Autodesk solutions, and there's an acceptance that many of these are becoming an industry standard, Autodesk has been quite open in stating that while they develop and support core functionality, they do require and rely on third party developers to add additional value and expand the capabilities of these platforms.

And this is what Symetri and Microdesk have done and continue to do. Rather than reinvent the wheel for each project to solve many of these common challenges, we've taken best practice and our industry know-how and worked with our clients to build a portfolio of solutions that complement and enhance those from Autodesk.

Our technologies are designed to enable process efficiency, putting data at the core of what we do. And by capturing that industry best practice and aiding in design standardization, the solutions are enabling our users to make better design decisions and streamline their workflows.

These solutions are part of three application portfolios-- CQ, which covers our engineering/IT management. That is, software deployments and license monitoring, Naviate, for our AEC-focused solutions, and Sovelia, for product design and manufacturing solutions.

Now, with Microdesk being part of the Symetri group, BIMrx product now complements our other AEC projects and solutions. And more on that later on.

So how do these technologies help to address the challenge areas? We are going to focus in on three of our technologies in this session-- CQ FlexMon, CQI, and BIMrx Cloud Manager. So let's start with the CQ range, and we'll start with CQ FlexMon.

When we look at our license and application utilization, there's a couple of key questions that we need to address-- who's accessing the application, and for how long they're actually using it. What type of application are they using? For instance, are they using [? OT ?] account 2020 or 2023, Adobe Illustrator 2019 or 2022, or other applications?

Have they been active in the software? Have they borrowed licenses, or do they just sit on a software that they don't really need? I'm sure many of us have been told by someone that they need a piece of specific piece of software, but we aren't actually convinced that they're using it. Are we getting the value from that asset that we need?

Having metrics about the software usage allows us to challenge and ask "why?" Why is that software needed, and what are they using it for? And that ensures that we get the full value of that asset. This information can be used to highlight occasional users, projects that utilize out-of-date software versions, and ensure that we truly understand our license needs.

So FlexMon is built up of a number of modules that allow us to capture this information and to analyze the results. If we take the case of multi-user licenses, clients have to capture utilization rates, understand dates and max usage, how many hours a certain user, a unit, or department, or project has used or borrowed particular types of licenses.

For many of our customers, they work across multiple applications from many vendors, not just the Autodesk portfolio. And so licensed monitoring of all our engineering applications allows us to trace usage and to understand how we're using all of our design software. We can be tracing on Flex-- FlexNet, Vertex, Lum, and many other types of licensing server.

However, many of you here will have moved over to Single-User licensing. And certainly, most of my customers have made that change over the last couple of years. It's important for us to still understand the usage of that asset and to make sure that by assigning that asset, it's going to be well utilized and that we're getting our value for our money.

Along with our customers, we've developed FlexMon Application Monitor to allow monitoring of the actual usage of all the software installed in our workstations. For example, if you have solutions from Autodesk, the [INAUDIBLE], PTC-- any executable, we can track it. And we can monitor the usage.

This information allows us to confirm whether a user needs a design collection, whether they can make use of a slightly cheaper standalone application, or whether, actually, they're an occasional user, and the new Flex tokens makes more sense.

By capturing these metrics, we're able to validate that the installed software meets licensing terms and conditions as well. But as with any data capture, the information capture is one thing. We also need to understand that and analyze that data.

FlexMon allows for ad hoc and automated reporting. So you can look into the software and look at real time and historical data, or look back and find trends in that software use, having reports on demand or emailed to you on a weekly basis.

This data can then be further analyzed, should we need to, by one of our experts to ensure that you have the right investments for your company and that you are fully compliant with your licensing terms. For those of you of a technical nature, just a little diagram to just give you an idea of the software requirements.

For network licenses, we can track across a single or multiple servers. And as users access or borrow licenses, that is traced back to a SQL database. For one of our customers, they are tracking over 500 different license servers worldwide and over 100,000 computers, which is a massive impact, being able to look at the metrics of that.

For standalone applications, the application monitor is installed in the client PC, and that will monitor the utilization of any of the named applications, be it Autodesk or other. All this database is then stored inside SQL.

For those in the company that then need to analyze that data, reports are generated based on any of that captured information, whether it's the application, an application group, user department, or a particular project or server.

This data is automatically then converted using templates into usable charts to show the information in a graphical and clear manner. And for many of our customers, this gives them the real information to make those strategic business decisions going forward.

So that is licensing. That is understanding and analyzing your estate. If we move on to our next challenge, it was then deploying out that state once we understand it. And for that end, Symetri have been working with our customers over the last 25 years to develop an application called CQI, and this is designed to help deploy our software fast and effectively in a smart package.

Those of us in the room that do application installation-- you will recognize some of these challenges that we've got on the screen, whether it's trying to get the applications installed in the right order, whether it is the size of the deployments, whether it's swapping from network licenses to Single-User licenses, managing and rolling out updates, the challenges are phenomenal.

If we look in recent times with the move to hybrid working, these get exacerbated even further. With remote working, users aren't necessarily at their desk and available to install software. Due to the hybrid working, companies have increased the user rights that they put on PCs, meaning that IT professionals are the only ones able to install software.

This becomes a huge logistical challenge amongst any company. If we roll that up into a global level, and you're looking at multiple departments and multiple languages or customization templates that need to be deployed out, and that has to be coordinated with your data management solutions as well, the challenges keep growing and growing.

If we scale up back, though, and just look at a traditional Autodesk portfolio-- take the product design collection as an example. If you want to deploy out these products, you have to look at what products you want, and create installation packages for each of these, whether it's Inventor, AutoCAD, Max, Revit. It doesn't really matter. We need a deployment package there.

We have, in recent years, been able to create a group package which gets stored in your network. But again, our IT professionals then need to deploy that out either individually to local users' machines or via tools and technologies, such as SCCM.

Once the applications are deployed out, quite often, there's updates that need to be applied. There will be the customization and any add ins that need to be applied, settings that need to be set, registration keys-- registry keys that need to be managed-- all of this needs IT people looking at each machine in turn.

If we look at typical package sizes, we have another challenge. If you look at something like the product design collection, typically, a company might have 45 to 50 gigs worth of data and over 100,000 files that they need to deploy out to each machine. This has, especially with hybrid working, has become much more of a challenge for companies.

Streaming this amount of data over a VPN or storing this amount of data in SCCM is a real problem for many of the customers that I talked to. So with that in mind, we developed CQI, and this is a smart packaging tool where we will package up applications and allow companies to use those applications in a more effective manner.

So with CQI, we can build in all of the applications that you need, whether it's Inventor, AutoCAD, Revit, maybe you've got some other applications that are non-Autodesk. Some of our customers are using [INAUDIBLE] products, PTC products, Adobe products. Those can be bundled in as well.

And with those products, we can then decide on groups of software that we need to roll out to users. So if you get a new starter and you've got a new user, maybe it's an electrical engineer, we have a package then of data that will contain all the engineering applications that that electrical engineer would require.

We can have lots of packages within this CQI, or lots of groups, I should say, within this CQI package. So again, you may have electrical engineers, mechanical engineers, architects, civil engineers all requiring their own suite of products. With CQI, we package these together, define them in groups, and add in any updates, any configuration, any additional permissions, customization add-ins.

Whatever is needed to deploy out. Within CQI, we can also add in the elevated permissions that we need to install locally on a machine. And this has two effects. Firstly, it's easier for IT professionals to roll this software out to the user's machines. But also, it means that we can use-- the users can apply this directly themselves.

So they can install the software based on the group that they are in. If we look at the smart packaging and we look at the size difference compared to the traditional Autodesk methods, we've taken common components and bundled those together and really condensed down the amount of data.

And this works effectively, especially on a BPM. So if you look at typical product design collection, you'd be looking around about 15 gig and maybe 24 files, as opposed to that 50 gig and over 100,000 files. Data is downloaded to a local machine where it's unpacked and installed locally, meaning any issues with network connectivity or VPN connectivity don't affect the installation of the product.

And of course, as part of that, we can install flex monitor, then monitor the usage of all the software, meaning we get the analytics for the next time that you update.

CQI has been developed, as I say, to manage all of these challenges. It is really designed to give a smaller, more quality assurance package. All our packages are fully tested, and we do test appointments with you before that is rolled out onto your user base.

We've taken the knowledge from 25 years of installations and dealing with these packaging to actually build that experience into this, meaning that you're not having to think and understand the logistics of these challenges-- of your estate moving forward. It's designed not to replace tools, like SCCM, but to work with them and to be optimized to work with-- with these tools to deploy out to users, should we need to.

And we can use this to install, to uninstall, and to update any of the applications and include any of the language packs as well. It's quite popular. It's used an awful lot within Europe, and you'll find that actually on a yearly basis with well over 220,000 installations that are performed by this worldwide.

BRENDAN GREGORY: As you've seen, we've worked with our customers to develop solutions that analyze their design application usage and effectively deploy and manage these applications to their end users. We're now going to look at some of the specific challenges that BIM managers face at our AEC customers, in particular with the move to cloud based solutions.

It's not just the IT department or CAD and BIM managers that are facing challenges. The entire industry is facing unprecedented challenges right now. You're under increasing pressure to deliver faster, more cost effectively, also while having key outcomes like sustainability.

You're being asked to perform at that level while also facing talent shortages, supply chain distribution issues, and economic uncertainty.

The solution for the AEC industry is connecting workflows in the cloud with Autodesk Forge and the Autodesk Construction Cloud. And this is part of the digital transformation we're all undergoing currently.

Our industry is in the process of this digital transformation. For us, BIM is the foundation of this digital transformation. BIM is a process of collaborating, and collaboration between many different teams over the life of a project. And that becomes even more powerful when we're working together in connected workflows.

AutoCAD, Revit, Navisworks, and the Autodesk Construction Cloud along with other design software are all becoming part of workflows that are connected by the Forge platform. We are currently facing challenges managing the integration of these different programs, their files, and the data shared in the cloud to support these new cloud collaboration workflows.

We're evolving from files to data with the Forge platform and the Autodesk Construction Cloud. Meanwhile, the Autodesk Construction Cloud has created its own challenges around administration. Now we have challenges with project set up, member management, controlling access to our Construction Cloud projects, and I'm sure you will relate to these challenges as well as the common questions around how to migrate projects to the cloud and connecting to other cloud platforms.

The Autodesk Construction Cloud has provided a fantastic platform to collaborate with many teams throughout the project lifecycle, and made project delivery more efficient. There are, however, admin overheads with the administration of the Autodesk Construction Cloud and Autodesk Docs projects.

Each of these items have their own inefficiencies, in the tasks themselves or at scale while managing multiple projects. The creation of projects is inefficient because you can only create one project at a time with manual data entry. Setting up projects with template folders and files can be difficult, since you have to only include folders.

It doesn't include files in the template currently. And you only have one shot to apply the template when you first turn on document management. Folder permissions can be very time consuming since the templates only allow for role based permissions. You must select each folder in each project and manually add company, user, or role, and then set their permission level.

Then multiply that by the number of folders and the number of projects on your hub. Member management is inefficient when managing multiple projects. You must go to each project admin page and type out the same username over and over again for each project.

Updating user information across multiple projects also requires that you make the change over and over again in each project admin page. [INAUDIBLE] model publishing infrequently lessens the value of the Autodesk Construction Cloud, and you miss out on some of the features that it could bring to your project.

You can only automatically publish with design collaboration once a week currently. Team members working on the project in the BIM 360 or Autodesk Construction Cloud environment are using markups, issues, and RFIs. And if they're working with out of date information, they're not adding as much value to the project as they could be.

It's really important that you find a way to publish more frequently. Exporting PDFs and WC and DWG files wastes time. Your team mana-- your team members are managing this task and wasting a lot of time waiting for Revit models to open to print PDFs or export NWCs and DWGs. You could be automating these tasks for multiple models over multiple projects with some of the solutions that are out there.

The desktop connector is great, but its purpose is not for sinking files between a network, location, and the Autodesk Construction Cloud. The desktop connector is set up for single user and not a shared location. The downloads are only available on demand and the uploads are from an individual's computer, not a network location.

It's likely that you only want certain files and certain folders to be synchronized, not an entire project. And without third party applications helping you automate this, you don't really have control over filtering and selecting which folders and files you want to backup or upload on a regular schedule.

To solve all these challenges, our consultants have worked with our customers to create a product that many of you may know as BIMrx Cloud Manager.

Today I'm going to show you a demonstration for three of these topics here. We have covered project creation, templates, and exporting in AU's presentation last year and recent webinars. Today I'm going to show you a brand new feature around folder permissions, and also demonstrate how we can back up information from folders and files from the Autodesk Construction Cloud to a network location.

And finally, also show you how we can improve member management when dealing with multiple projects.

BIMrx Cloud Manager is focused on project setup, member management, and automating data management tasks and export tasks as well. BIMrx cloud mentor solves all these admin overhead and workflow challenges I just listed on the previous slide.

To solve these challenges, our team of BIM consultants worked with our customers to create a product that many of you know as Cloud Manager. But I have a big announcement. I'm excited to announce that BIMrx Cloud Manager is joining the Naviate product portfolio, and is now Naviate Cloud Manager.

Now that microdesk and BIMrx products have merged with symmetry and their products, you might be asking yourself, what is Naviate? We are one product line for all trades. One team you can work with, one solution to streamline your workflows, and one ecosystem for all your Autodesk products.

Naviate has products for Revit, Autodesk Construction Cloud, Civil 3D, and managing your licenses. We are now one Naviate ecosystem.

So we were BIMrx, composed of Core, MEP, Fabrication, and Cloud Manager. But now that we've combined with Naviate, we also include a lot of other products from the Naviate product line-- Architecture, Structure, Site and Landscape, Fabrication, Rebar, Landuse, Daylighting to name a few.

And BIMrx Cloud Manager has now become Naviate Cloud Manager, and providing the first solution from Naviate for the cloud. The Naviate product line is growing, and it's not one product. Here I'm showing the portfolio of Revit and Civil 3D products currently available.

And with that, Naviate Cloud Manager was purpose-built and designed to accelerate product setup, member management, as well as automate data management tasks for both BIM 360 and Autodesk Construction Cloud projects. Now let's take a look at the three challenges highlighted earlier.

Folder permissions, sinking between the cloud and your network, and finally, member management. So let's start with folder permissions. And I'm happy to announce this is the first presentation we're giving-- featuring the new folder permissions beta features that are coming out soon.

So I'm going to talk through this as I present quickly how this works. So I'm able to filter folders on projects and then select the folders that I'd like to apply subjects to. So subjects are users, roles, or companies. I can select those, control the permission level of existing current permissions on the project, as well as modify permissions of-- at the level that I would like for those additional users.

So there, I'm going and I'm adding a user to four of those folders and also modifying an existing permission as well. And that's how fast we're able to control folder permissions on BIM 360 and ACC projects now, with this new feature. So the next thing I'm going to talk about is how you can automate your data management tasks on a daily, weekly, or monthly schedule.

You can schedule publishing, as well as printing PDFs, exporting NWCs and WGS, as well as scheduling uploads and downloads. So let's focus on the uploads and downloads now. So we're going to do a download job across multiple BIM 360 and Autodesk Construction Cloud projects at the same time.

And this could be a solution that helps you back up your data from projects that are maybe on other companies' hubs. And you're at risk of losing access to that data if you were to be removed from the permissions or that project. Or even if it's on your own hub, maybe you're interested in backing up critical files that are extremely important to your business, if you were to have an issue with internet connection or something like that.

You would be able to continue working on your backups in your office. So let's take a look at how we do this in Naviate Cloud Manager now. So we have the ability to pick whether it's an upload or download job, and then we can use filters to filter through your project list and pick the projects that we're interested in backing up or uploading to.

I'm going to go ahead and select this project here, and it's going to load the folders and files that are up on the cloud in that project. I then can filter with a file filter, and I'm going to use a file extension here. I could use part of a name of a file or the file extension, and I'm just looking for Revit or DWG AutoCAD files here.

And then I'm going to see just those files in the preview on the bottom right. Now I'm going to filter it by folders. So I'm going to look just for folders that contain Revit in the name, and then I do have an option to include subfolders if I'd like all the subfolders of the folders that meet the filters. Notice how the archive folder here isn't selected, but it could be if I click the subfolder button.

I'm able to select multiple models, multiple folders across multiple projects, and add them all to one job that is then going to be deployed to either a network server to run unattended, or run on demand from my machine. And that's as quick as-- and as simple as it is to create a backup of specific files and folders across multiple models, across multiple projects, to get all those different models from the Autodesk Construction Cloud backed up to a network location.

The final demonstration here is around accelerating, adding, and editing multiple users across multiple projects. So here I can select multiple projects, and then I'm going to filter my member list by the email domain. So I'm looking here at just autodesk.com email addresses.

I'm going to set their company and I'm going to set their role, and then I'm going to apply those five users to those 14 projects all in just a few clicks. And that's how quick it is. It's so fast to add users to multiple projects, set their company and role. I've also got a filter here that allows me to select all the users from a previous project.

So I'm using a previous project and I'm selecting all the users from that project, and then I'm going to apply those users plus some additional users that I'm going to filter by name and add them all together to these 14 projects in bulk. So I've got six users. I'm going to set the company, I'm going to set their roles, and I'm going to go ahead and add them to the project.

Again, this just takes a few seconds to add users to multiple projects. If I was using the BIM 360 or the Autodesk Construction Cloud website, I'd have to go to each 14 admin pages and type those usernames over and over again, or names or email addresses over and over again to get all of those users added to the project.

Now what I'm doing is I'm looking at users that are already on a project and I'm modifying their company and role. So I can update users across multiple projects, update their company and role very efficiently. Again, that's something that you would have to go to each project admin page to modify if you were managing it through the web interface.

Well, I hope you enjoyed those three demos. One of the things that I wanted to mention is that we also have the ability to control admin access, so we can add, remove, or keep current based on the roles. And we also have some new features about to come out around company management and bulk adding users to hubs.

We know how project admins can add users to projects, but we're trying to make it easier to keep the company names organized and consistent and making sure that new users, when they're added to the hub for the first time by project admin, that they're added with their default company and their default role.

That's something that often doesn't happen, or doesn't happen when a project admin adds them to the hub and it's not an account admin that adds them to the hub. So a lot of exciting new features are about to come out in Naviate Cloud Manager.

So Naviate Cloud Manager is full of features that accelerate project setup, member management, and automate project tasks. I didn't get to show you all the features of the product today, but here's a list of them organized into deploy, manage, and automate.

CHRIS ATHERTON: Well thanks for that. Hopefully you have seen some of the benefits of the BIMrx Cloud Manager, now Naviate Cloud Manager, from that. So let's recap over what we've talked about during this session, and the sort of challenges that we face. We've looked at four key areas.

We've looked at analyzing our usage within our company, deploying out our software to our users, and then we've looked at some of the challenges with some of the cloud solutions around managing and automating the tasks over there. These aren't the only challenges that we face, and certainly when we talk about managing-- deploying, managing, and automating software, we don't just restrict it to cloud products.

Any of the solutions, any of the engineering tools that we use, or any of the data management tools that we use have these needs and these challenges. In this presentation, we looked at three of the key technologies that symmetry have developed with our customers. So CQ Flex model to monitor and analyze the license usage that we have within our company, CQI to deploy out all our applications to our user group in a strong and meaningful way.

And we've looked at Naviate Cloud Manager to help manage the online administrative tasks that plague projects daily. These three technologies are part of a larger portfolio that we've covered and talked about briefly as well, Naviate for our AAC products, CQ for our engineering/IT management products, and Sovelia, which we've not looked at during this session, but for our product design and design management portfolio.

All of these portfolio products, we are talking about during a new-- and if you want to come and talk to us further, there are methods to do that.

BRENDAN GREGORY: Yes. This year, we have a very exciting Metaverse virtual booth. So this is something that you can join virtually at any time. You don't have to be at AU this year. So if you're watching this recording at a later time, we encourage you to check out this Metaverse booth that we have with the QR code here.

So yeah, this year, Microdesk and symmetry created a digital twin of the convention center with a replica of our in-person booth. Next to the virtual booth, there's information about our products and there's podiums dedicated to this and other presentations where you can revisit our discussion and also download and view related content to the presentations.

You can use the camera on your phone to access the virtual booth directly, and even share it with anyone that couldn't make it in person. This is completely open to everyone. If you're new to the whole new Metaverse thing, don't worry. We have people at the real booth if you're in person at AU who can answer questions and can help you try on a headset.

And yeah. Really excited to have announced that Cloud Manager is now Naviate, and I really appreciate your time today. And I'll let Chris say a word.

CHRIS ATHERTON: So yeah. All I want to say is thank you for listening, thank you for your time, and I hope you recognize some of these challenges and how we're working with customers to solve these with our technologies. And looking forward to meeting everyone as we go through the events. Thank you.