Maintenance Management Software | Blog

Managing Tickets

Are You Slackers? BIM 360 Ops for Slack

Does your organization use Slack to make work happen? If so, building occupants can now file Ops ...

01 Aug, 2017 Jason Winstanley

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Managing Tickets

Organizing and Filtering Service Level Agreements

Do you have some Service Level Agreements (SLAs) which only apply to specific locations or events?

03 Mar, 2017 Katie Murff

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Managing Tickets

Using ticket status

Use ticket status to organize and manage your work.

15 Sep, 2016 Katie Murff

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Managing Tickets

Getting Started with Service Level Agreements

Service Level Agreements (SLAs) can help standardize ticket categorization and response times.

07 Sep, 2016 Katie Murff

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Managing Tickets

5 Reports That Can Help You Manage Tickets

Wondering where to get started managing tickets? Here are five reports to try...

14 Jun, 2016 Katie Murff

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Intro to BIM 360 Ops

We ❤️ Occupants

Do building occupants cringe when they need to report a problem to you? Are they asked to sort...

08 Jun, 2016 Katie Murff

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