Allison Scott
Allison Scott is Director, Customer Experience & Industry at Autodesk. Leveraging over a decade in the architecture and construction industries, Alli is a “technology translator” who supports customer experience and industry advocacy within the Customer Success team at Autodesk. She oversees the strategy and execution of customer-centric programs that complement the customer journey to help construction teams gain the most value out of their technology investments, and foster loyalty and trust. Alli has been a key contributor for Autodesk’s leading-edge approach to customer experience, including formalizing customer listening programs for construction, a highly rated global executive council program, a growing online community, and industry impact programs that help drive change for issues like safety, upskilling/labor shortage and DE&I. Prior to Autodesk, she supported the national innovation group of Skanska USA's construction division helping to investigate and integrate game-changing tech like BIM/VDC, wearables, IoT/sensors, and drones onto the jobsite, and built business strategy for new products and services inspired by innovation endeavors. Alli holds a Bachelor of Arts in Theatre and Arts Management from Emerson College and an MBA in Innovation and Design Management from Suffolk University’s Sawyer Business School. When not exploring the next great emerging tech, Alli can be found tending to her herb garden or spending time along the rocky shores of Massachusetts or lakeside in Maine with her architect-husband and young son.
