A Complete Guide to HVAC Contractors 

hvac contractor what is is roles and responsibilities

On the surface, a building's heating, ventilating, and air conditioning (HVAC) system might seem like it's just about warming and cooling the space—but it's so much more than that. An HVAC system ensures comfort, air quality, and energy efficiency. 

In large-scale projects—e.g., hospitals, schools, office towers—these systems are complex, so they need precise design and installation. 

This is why HVAC contractors are incredibly important. Their role goes beyond just installing equipment; they also optimize performance so buildings can run smoothly, safely, and sustainably. Without HVAC contractors, modern facilities wouldn't function at peak efficiency or, more importantly, be comfortable for the people inhabiting them. 

In this guide, we take a deeper look at the role of HVAC contractors, their qualifications, and how to select the right one for a project.  

Table of contents:

What is an HVAC contractor? 

An HVAC contractor is a skilled professional responsible for designing, installing, maintaining, and repairing heating, ventilation, and air conditioning systems. 

These contractors work on everything from new system installations to routine maintenance and emergency repairs. Some of their tasks include optimizing airflow, troubleshooting a faulty furnace, or checking that a system meets safety regulations. 

Roles and responsibilities of an HVAC contractor 

The responsibilities of an HVAC contractor typically fall into four categories: design, fabrication, installation, and maintenance. The specific tasks involved depend on the type of system and building requirements. 

  • Design: Contractors will create detailed plans for HVAC systems, including ductwork and piping layouts. They will assess building requirements and specifications to determine the most efficient and cost-effective HVAC solutions. This involves selecting appropriate equipment and materials that comply with building code regulations. 
  • Fabrication: HVAC professionals in fabrication will customize components such as ducts, brackets, and vents to fit needed installations. These contractors will leverage specialized tools to cut, shape, and assemble systems to meet quality and specification standards.  
  • Installation: HVAC installations include connecting and testing heating, cooling, and ventilation units to electrical, gas, and water systems. Contractors also need to collaborate with general contractors and related trades like electrical contractors, mechanical contractors, and plumbers to ensure systems are integrated correctly and in compliance with safety standards and building codes.  
  • Maintenance: HVAC professionals regularly inspect, clean, repair, and service heating and cooling systems to keep them at top performance. Assessing and diagnosing systems for wear and tear could involve replacing filters, swapping parts, and proactively addressing issues before they become big problems. Regular and proactive maintenance will help extend the lifespan of this critical building equipment and systems.

Types of HVAC systems and equipment 

HVAC contracts will work with a variety of different systems and equipment, including the following: 

  • Central air conditioning - A central air conditioning system cools an entire building by distributing chilled air through a network of ducts. It's ideal for homes, offices, and large commercial spaces as it offers consistent cooling and humidity control. These systems typically use a central unit connected to an outdoor compressor and rely on a thermostat for temperature regulation. 
  • Heat pump - A heat pump provides heating and cooling by transferring heat rather than generating it. In the summer, it moves heat out of the building; in winter, it extracts warmth from the air or ground and circulates it indoors. Heat pumps are energy-efficient alternatives to traditional HVAC systems. Just note that they're best suited for moderate climates because extreme cold can limit their efficiency. 
  • Ductless system - Sometimes called mini-split, a ductless system provides targeted heating and cooling without requiring ductwork. Instead, it consists of an indoor air handler and an outdoor compressor. You will usually find ductless HVAC systems in older buildings, room additions, or in buildings where installing ducts isn't feasible.   
  • Single split system - A single split system is a cost-effective HVAC solution commonly used in small commercial buildings, apartments, and individual rooms. It features one indoor unit connected to one outdoor compressor, which means there's independent temperature control in each space.   
  • Multi-split system - A multi-split system operates similarly to a single split but connects multiple indoor units to a single outdoor compressor. Those who choose this system are usually large building operators that need different rooms to have individual temperature settings. It's also a great option for businesses or homes that need zoned climate control. 
  • Variable air volume (VAV) system - A VAV system regulates airflow by adjusting the volume of air supplied to different zones rather than maintaining a constant flow. That way, the system can optimize energy use while maintaining consistent temperatures. It's a flexible solution commonly used in commercial spaces like offices and hospitals. 
  • Variable refrigerant flow (VRF) system - A VRF system delivers precise heating and cooling by adjusting the refrigerant flow to multiple indoor units. Generally used in commercial facilities like buildings, hotels, and mixed-used spaces, VRF enables zoning flexibility so different areas can maintain customized temperatures. 
  • Constant air volume (CAV) system - A CAV system delivers a steady airflow while adjusting the air supply temperature. If a space calls for consistent ventilation (e.g., labs and hospitals), a CAV system can provide the reliable temperature control that these places need.  

How to become an HVAC contractor 

The specific steps to becoming an HVAC contractor will vary on where you want to operate, as each state has different requirements. For example, states like California, Florida, and Delaware require HVAC contractors to have a license, while Colorado and Nevada don't have state-level licensing requirements but may require licenses at the local level.  

Spend time researching your state and local licensing requirements so you know exactly how to start and grow your career. 

Here are some general things to consider: 

Meet the proper educational requirements 

A college degree isn't required to become an HVAC contractor, but you do need a solid educational foundation. This can come in the form of: 

  • High school diploma or GED – Most training programs require at least a high school diploma. 
  • Vocational school or technical school – Trade schools such as technical and vocational schools can give you knowledge in HVAC systems, electrical work, and refrigeration. 

Get the required training and field experience 

Hands-on training builds technical skills and real-world problem-solving abilities. Not to mention, some states require a certain level of experience (read: number of years in the field) to become an HVAC contractor. Such experience can be gained through: 

  • Apprenticeships – Paid, on-the-job training programs where you learn from experienced professionals. 
  • Trade schools – Programs that provide classroom instruction and hands-on training with HVAC equipment. 
  • Entry-level jobs – Many start as HVAC technicians or assistants before advancing to contractor roles. 

Obtain the necessary licenses and certifications 

Most HVAC professionals need licenses and/or certifications to take on projects. Depending on your state, this may include: 

  • State licensing exams – Some states require a written test to verify your knowledge. 
  • EPA Section 608 Certification – A mandatory certification for handling refrigerants. 
  • Liability insurance and bonding – Required in many states to protect clients and businesses. 

Develop the right skills and qualities 

HVAC may be a technical field, but being good with tools and equipment isn't the only thing you need to be successful. The best practitioners have a combination of technical abilities and soft skills.   

  • Technical skills - This includes mastering system diagnostics, repairs, and installations. 
  • Problem-solving -They need to correctly identify system problems to fix HVAC issues. 
  • Customer service - HVAC contractors must work effectively with clients to build trust and loyalty. 
  • Time management - HVAC professionals may need to manage multiple projects and service calls, so staying organized and meeting deadlines are key.  

Stay on top of continued education and technology  

Like other fields, the HVAC industry is constantly evolving. As such, ongoing education will help you stay competitive, such as: 

  • Manufacturer training programs - Learn about the latest HVAC technologies and equipment.  
  • Advanced certifications - Specialize in areas like energy efficiency, smart HVAC systems, or commercial installations.  
  • Industry conferences and workshops - Stay updated on trends, regulations, and construction innovations in HVAC. 

Career outlook and salary for HVAC contractors 

Aspiring HVAC contractors have plenty of reasons to be optimistic, as you'll be working in a growing field.  

According to the US Bureau of Labor Statistics (BLS), "Employment of heating, air conditioning, and refrigeration mechanics and installers is projected to grow 9% from 2023 to 2033, much faster than the average for all occupations." 

This tells us that the demand for skilled HVAC professionals will continue to rise along with the need for new construction and energy-efficient buildings. 

Salary-wise, HVAC professionals can earn a stable income with the potential for growth.Data from Ziprecruiter shows that, on average, HVAC contractors in the United States make $58,782 a year or $28 an hour. 

Benefits of using HVAC contractor software 

Whether you're hiring an HVAC contractor or you're the person doing the job, technology can improve how you work. Let's look at the benefits of HVAC contractor software. 

Makes collaboration easier 

HVAC contractors may need to collaborate with other team members, including the GC, construction project managers, and other specialty contractors. Cloud-based software enables real-time communication and file sharing so everyone stays on the same page. And with mobile access, teams can get their hands on the digital tools they need even when on-site. 

Streamlines your workflows 

Platforms like Autodesk Construction Cloud provide comprehensive tools for project planning, design collaboration, and field execution. With features such as 3D modeling, BIM coordination, and quality management, the right construction management solution enables them to optimize project workflows and deliver high-quality results efficiently. 

Improves data accessibility 

Having quick access to project data, service history, and equipment details helps HVAC pros get the job done. Digital platforms like Autodesk allow teams to keep all project data in one place, making it easy to retrieve documents, track job progress, and generate reports.   

Choosing a reputable HVAC contractor 

As with hiring any other provider, the right HVAC contractor must be experienced, trustworthy, and capable of meeting your specific project needs. 

Here are a few tips to help you select the right one.  

Check licensing and certifications 

See to it that the contractor is licensed and certified to perform HVAC work in your state or locality. Look for certifications such as EPA Section 608, which ensures they're qualified to handle refrigerants safely. 

Look for experience and specialization 

Choose a contractor with proven experience, especially for your specific project type. Contractors who have worked with commercial or large-scale HVAC systems can handle complex jobs more effectively than general technicians. 

Read reviews and get referrals 

Check online reviews and ratings from trusted platforms like Google and Yelp. Also, consider tapping into your network—i.e., friends, family, or business partners—for referrals. 

Request estimates and compare pricing 

Don't go with the first vendor you come across. Shop around and get written estimates from at least three contractors. Use the info you obtain to compare costs, timelines, and services. Beware of lowball quotes, which can indicate poor quality or hidden fees. 

Ask about warranties and service plans 

Ask about guarantees and after-installation service options. The best contractors offer warranties on parts and labor. They also provide maintenance plans to keep your HVAC system in check. 

Confirm insurance coverage 

Verify that the contractor has liability insurance to protect you from potential damage or accidents during the project.   

Evaluate communication and professionalism 

Choose a reputable contractor who is clear, responsive, and professional in their communication. They should be able to answer your questions and explain technical details in simple terms. 

Question to ask potential HVAC contractors 

Speaking of questions, the right ones will help you zero in on the best HVAC contractor for the job. Here are some of the most common questions you can ask: 

  • Are you licensed and insured? 
  • What experience do you have with my specific HVAC system? 
  • Can you provide references or customer reviews? 
  • Do you offer warranties on labor and parts? 
  • What is included in your estimate? 
  • Do you offer maintenance plans or ongoing service agreements? 
  • How do you ensure energy efficiency and compliance with regulations? 

Final words 

Hopefully, this article has given you the insights to make informed decisions, whether you're looking to hire a contractor or start your own journey in the HVAC industry. 

Remember, as the need for skilled professionals grows, choosing the right contractor—or becoming one—requires the proper knowledge and tools.

Looking for more resources for construction subcontractorsCheck out our Resource Center. 

Garrett Jones

Garrett is a Product Marketing Manager at Autodesk focused on specialty contractors.
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We use Bing to deploy digital advertising on sites supported by Bing. Ads are based on both Bing data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bing has collected from you. We use the data that we provide to Bing to better customize your digital advertising experience and present you with more relevant ads. Bing Privacy Policy
G2Crowd
We use G2Crowd to deploy digital advertising on sites supported by G2Crowd. Ads are based on both G2Crowd data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that G2Crowd has collected from you. We use the data that we provide to G2Crowd to better customize your digital advertising experience and present you with more relevant ads. G2Crowd Privacy Policy
NMPI Display
We use NMPI Display to deploy digital advertising on sites supported by NMPI Display. Ads are based on both NMPI Display data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that NMPI Display has collected from you. We use the data that we provide to NMPI Display to better customize your digital advertising experience and present you with more relevant ads. NMPI Display Privacy Policy
VK
We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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