Companies are more prepared than reported in 2023 to face an uncertain future. In a word, business leaders and experts this year are optimistic.
of companies are prepared to handle unforeseen change
Concern about access to skilled talent is down from last year
Digital transformation has improved productivity
of companies are approaching or have achieved their goal of incorporating AI
— Richard Matchett, Digital Lead, Zutari, an infrastructure engineering and advisory practice
Last year, survey respondents emphasized the sense of uncertainty brought about by the global pandemic, geopolitical turmoil, and economic instability in many markets, with many businesses struggling to attract and retain the talent they needed to grow.
Survey question: My company is well prepared to handle unforeseen future macroeconomic and geopolitical changes. x Resiliency is the average score of the survey question: To what extent do you agree or disagree that your company or organization is doing the following to be more resilient? Planning new offerings, entering new markets, increasing agility, and diversifying supply chain. 5-point scale.
Global insight
At companies that take more steps to boost resilience, leaders and experts are more confident about the future.
Talent remains a critical factor in company success, but it is no longer the top challenge many businesses are facing.
Global insight
Respondents around the world are less worried this year about talent as well as the global economy and global events.
Companies that invest in digital transformation are seeing dramatic results.
Global insight
Perceptions of digital maturity have flipped in just one year.
Business leaders and experts are bullish on artificial intelligence.
Global insight
Companies are already exploring different ways to use AI.
2024 REPORT
Companies tackle talent challenges with upskilling, digitization, and sustainability initiatives.
2024 REPORT
Sustainability is now a key concern for employees, customers, and investors—as well as an important driver of business success.
