Issues with linking cloud models in Revit

Autodesk Support

Aug 6, 2024

Products and versions covered

Issue:

How to troubleshoot issues when linking cloud models in Revit.

Solution:

Use the interactive guide for further troubleshooting

Troubleshooting BIM 360 and Autodesk Construction Cloud model access from Revit

 

Manual Troubleshooting

Permissions

In order to link a cloud based model into Revit the account signed into Revit must have View + Download or higher permissions.

 

External Resource

This is the default location when linking a Revit model, and this option can only be used for Revit models, and only with models which were uploaded to the cloud through Revit.
External Resource_Import_Link RVT.png
IssueArticle
Model was not uploaded to cloud through RevitUnable to view BIM 360 models in Revit when clicking "External Resource" to insert a link
Space before or after folder name
No Revit files show in the 'External Links' section and cloud files are unable to be linked in Revit
Slash in folder nameWhen trying to link to a cloud model (BIM 360 / Autodesk Docs) the folder loops back to project directory in Revit
Shared/Consumed Model copied on BIM 360When trying to link Revit files, models are not visible in Consumed / Shared folder in External Reference
Cloud model copied on BIM 360

A copy of a Revit cloud workshared model doesn't appear in External resource when trying to link it in Revit from BIM 360

Force Relinquish used for elements in linkCloud model will not link into Revit project

 

Desktop Connector

The Desktop Connector allows linking more file types. While Revit files can be linked through the Desktop Connector it is recommended to use External References when possible.
Desktop Connector_Import_Link RVT.png
IssueArticle
IFC Links Not Found when opening modelUnable to add new or reload an IFC link via Desktop Connector in opened Cloud model in Revit 2019.0.2 version and earlier
Damaged local cache"Failed to open document" error when linking cloud model through Desktop Connector to a Revit model
Unsupported filePoint clouds linked from Desktop Connector locations are not found in Revit
Unsupported file"Cannot open coordination model" when linking or reloading a coordination model from BIM 360 with Desktop Connector Revit
Unsupported fileRevit Shared parameter file does not update in Desktop connector and BIM 360
Desktop Connector links not displayed in browserRevit links are not visible in BIM 360 Document Management or Docs on the ACC platform after publishing a Revit model
Composite (ZIP) Revit model linked"Failed to open document" when adding links to a Revit model through the Desktop Connector
PermissionsDesktop Connector linked CAD files Not Loaded or Not Found in Revit
Cross Project LinkingHow to link Revit cloud workshared models between different BIM 360 projects
On-Demand SynchronizeBIM 360 Desktop Connector is not syncing all the files regularly
 

Products:

Revit; Revit Cloud Worksharing;

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