& Construction
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Integrated BIM tools, including Revit, AutoCAD, and Civil 3D
& Manufacturing
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Professional CAD/CAM tools built on Inventor and AutoCAD
Integrated BIM tools, including Revit, AutoCAD, and Civil 3D
Professional CAD/CAM tools built on Inventor and AutoCAD
Autodesk Support
Feb 19, 2025
Products and versions covered
To solve the issue:
Go to Control Panel and open Programs and Features.
Look for the "Autodesk Identity Manager" component and uninstall it.
Reboot the system.
Download and install the component from here.
Note. If the component doesn't show up in "Programs and Features", remove it by doing the following and then proceed with steps 3 and 4:
Go to C:\Program Files\Autodesk\AdskIdentityManager.
Right-click on "uninstall.exe".
Run the file as Administrator.
Go to Add/remove programs under the windows settings and check whether Microsoft Edge WebView2 Runtime is already installed. If not, then visit the Microsoft page to download it from https://developer.microsoft.com/microsoft-edge/webview2/#download-section. You should either use the Evergreen Standalone Installer or Evergreen Bootstrapper to resolve the issue.
Reboot the system.
Download and install the latest Autodesk Access version from here.
Note: If after all the steps the error “Check your browser” shows up:
Click "Restart sign-in".
Do the Autodesk sign-in.
Set Google as the default browser
Retry to sign in to Autodesk Access
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