Common Error Codes for Fusion Machine Connect

Autodesk Support

Feb 10, 2025

Products and versions covered

Issue:

Information about common error codes for Fusion Machine Connect and their meanings.

Environment:

Windows 10

Windows 11

Solution:

The following table shows suggested error groupings. Each error group can contain 99 different errors.

Error Group

Error Group name

Error group description

1XX

DNC errors 

Error while transferring file to machine

2XX

Machine connection errors

Error in connection between Machine Connector and machine

3XX

Machine Connector errors

Error in Machine Connector

4XX

SFC / Machine Connector errors

An error between SFC and Machine Connector

5XX

SFC / SFS error

Something failed between SFS and SFC

6XX

SFC errors

Shop Floor Connector failed in handling an error scenario

 

The following table shows suggested user facing error messages and their error code

Error Code

Error Description

Occurs when

E101

Failed to transfer file

A DNC file transfer fails.

E102

Error occurred while aborting file transfer

When an error occurs while aborting a DNC transfer.

E103

Local file has invalid checksum.

When downloading file during DNC fails because of invalid checksum.

E104

Failed to fetch file to Shop Floor connector.

General error when downloading file during DNC fails 

E105

File transfer failed. Machine does not have a connection supporting file transfer.  

When a DNC transfer are attempted to a machine without DNC capabilities.

E201

Error connecting

When establishing a connection fails

E202

Connecting to machine timed out

When establishing a connection times out.

E203

GetField operation failed

When an attempt to execute a GetField query against a machine fails.

E204

SetField operation failed

When an attempt to execute a SetField request against a machine fails.

E205

Failed to get requested information from a machine

General error when an attempt failed to query out data from a connected machine fails, for example in poll loop.

E301

An error occurred within Machine Connector before contacting the machine

General error when an error occurs inside a Machine Connector that are not related to machine communication.

E401

Failed to send message to SFC

General error when a message from a machine could not be sent back to SFC through an IPC

E402

SFC incoming message handling error

Error occurring if Shop Floor Connector did receive a message from a machine but it failed to handle/interpret it

E403

Error sending message to Machine Connector

General error when a message from the Shop Floor Connector could not be sent to a machine 

E404

Sending a message from SFC to Machine Connector timed out

When sending a IPC message from Shop Floor Connector to a machine times out

E405

failure in communication between SFC and Machine Connector

When an IPC message error occurs and it's unclear if the machine or SFC sent the message

E501

Could not establish connection to SFS

when the initial connection to Shop Floor Service failed

E502

Connection to SFS was forcibly closed

sent when an existing web socket connection with Shop Floor Service are unexpectedly closed

E503

Could not reconnect to SFS

when a reconnect attempt failed

E504

Could not handle request from SFS

when a request was received from Shop Floor Service that Shop Floor Connector failed to handle

E505

Could not send message to SFS

when Shop Floor Connector attempted to send a message to Shop Floor Service that failed to send

E506

Error in web socket between SFS and SFC

When a web socket error occurs that are not directly related to request or response handling

E507

Could not handle incomplete message in SFC

When SFC receives a request / notification that does not pass input validation

E508

Could not handle unknown message in SFC

When SFC receives a unknown unsupported message from Shop Floor Service

E601

Could not read received Machine configuration

When SFC receives machine settings that it could not successfully apply

E602

SFC could not handle Machine settings updates for machine

When SFC fails to apply requested machine setting updates

E603

SFC could not stop machine

When SFC fails to stop a machine

E604

SFC failed to forward message received from Machine Connector to Shop Floor Service

When SFC fails to invoke on message received callbacks (for example: Core/Shop Floor Service).

E605

SFC could not start machine

When SFC fails to start a machine

E606

Machine Connector crashed, SFC could not collect memory dump

When SFC fails to generate a crash dump

E607

SFC failed to delete an outdated crash dump file from disk

When SFC fails to delete an outdated crash dump

E608

SFC could not successfully restart unresponsive Machine Connector

When a machine stops responding and SFC fails to restart it

 

The following table shows raw errors as generated by _logger.logError. Each error has an error code which are not unique.

Rather the error code is an aggregation of multiple errors into 1 single user facing error.

Error Code

Group

Source

E101

ErroErrorr transferring file {fileName}

MachineConnector

E102

Error connecting to FTP server at {_ftpClient.Host}

MachineConnector

E103

Failed to delete incomplete target file left over from cancellation with exception.

MachineConnector

E201

Starting up timed out after {timeout} ms.

MachineConnector

E202

{timeNow} Connection error happened.

MachineConnector

E202

{TimeNow()} Internal error happened.

MachineConnector

E202

MTConnect error {0} happened: {1}.

MachineConnector

E203

Cannot find resource {0}

MachineConnector

E203

OPCUA password cannot be decrypted inside connector.

MachineConnector

E203

Cannot find assembly for {0} type

MachineConnector

E204

Failed to add login for {smbSettings.Path}

MachineConnector

E103

Failed to delete incomplete target file left over from cancellation.

MachineConnector

E301

Ipc Query {request.Method} failed with exception: 

MachineConnector

E401

Parsing atomic request failed.

ShopFloorConnector

E401

{0} got an exception, but continues processing messages.

ShopFloorConnector

E401

{0} could not allocate a response buffer

ShopFloorConnector

E205

An error occurred while parsing the document.

MachineConnector

E205

Document schema is missing\n{0}

MachineConnector

E205

Document contains no device\n{0}

MachineConnector

E205

Device UUID attribute cannot be found in\n{0}

MachineConnector

E205

Device name attribute cannot be found in\n{0}

MachineConnector

E205

Cannot find resource {0}

MachineConnector

E501

Connection to a web socket server is interrupted.

ShopFloorConnector

E502

Could not open web socket connection to Core.

ShopFloorConnector

E601

Request with {0} type cannot be converted.

ShopFloorConnector

E601

Request with {0} request type cannot be converted.

ShopFloorConnector

E602

Response with {0} type cannot be converted.

ShopFloorConnector

E602

Converted response has wrong {0} type.

ShopFloorConnector

E603

While executing timeout handler exception has happened.

ShopFloorConnector

E603

Successfully deserialized message cannot be null.

ShopFloorConnector

E604

Received invalid Machine Configuration Response

ShopFloorConnector

E603

While processing an arrived core message {0} exception was thrown.

ShopFloorConnector

E605

Required fields {field} for '{messageType}' are missing or empty in {serializedResult}.

ShopFloorConnector

E605

Malformed obfuscated credentials {0} provoked exception:\n{1}.

ShopFloorConnector

E605

Could not decode base64 for of the obfuscated credentials {0}.

ShopFloorConnector

E603

Failed to receive message sent from Core.

ShopFloorConnector

E503

Reconnect failed with Exception

ShopFloorConnector

E501

Lost existing Connection to Core

ShopFloorConnector

E601

Unexpected exception happened while handling Core request {type}/{correlationId}

ShopFloorConnector

E701

While processing settings update for Machine Connector {0}[{1}] exception has happened.

ShopFloorConnector

E702

While stopping Machine Connector {0} exception has happened.

ShopFloorConnector

E401

Failed {0} callback for {1}

ShopFloorConnector

E606

Cannot serialize unknown \"msgType\": {message.MsgType}.

ShopFloorConnector

E602

A message for \"{0}\" cannot be serialized for sending. Sending empty message.

ShopFloorConnector

E602

Sending message for \"{0}\" failed.

ShopFloorConnector

E104

Download Failed because of invalid checksum.

ShopFloorConnector

E105

Download Failed with message: {ex.Message}

ShopFloorConnector

E104

Invalid Checksum: requested file may be corrupted.

ShopFloorConnector

E106

Machine with id: {connectorId} lacks FileTransfer capability

ShopFloorConnector

N/A

{nameof(GetConnectionStatus)} query time-out.

SFCSetup

E301

Subscribing for machine state changes timed out.

ShopFloorConnector

E402

{nameof(UpdateSettings)}({_settings.Connector.ConnectorId}) query time-out.

ShopFloorConnector

E402

{nameof(TransferFile)}({_settings.Connector.ConnectorId}) query time-out.

ShopFloorConnector

E402

{nameof(Stop)}({_settings.Connector.ConnectorId}) query time-out.

ShopFloorConnector

E402

{nameof(SetField)}({_settings.Connector.ConnectorId}) query time-out.

ShopFloorConnector

E402

{nameof(Ping)}({_settings.Connector.ConnectorId}) query time-out.

ShopFloorConnector

E402

{nameof(GetField)}({_settings.Connector.ConnectorId}) query time-out.

ShopFloorConnector

E402

{nameof(GetCapabilities)}({_settings.Connector.ConnectorId}) query time-out.

ShopFloorConnector

E402

{nameof(UpdateLoggingSettings)}({_settings.Connector.ConnectorId}) query time-out.

ShopFloorConnector

E302

While processing a new json event, an exception was thrown.

ShopFloorConnector

E302

While processing a file progress received exception was thrown

ShopFloorConnector

E302

While processing a machine state change exception was thrown.

ShopFloorConnector

E301

While processing a Trace Received exception was thrown.

ShopFloorConnector

E801

Archive crash dumps failed: path did not point at an existing directory.

ShopFloorConnector

E801

Archive crash dumps failed: Could not find connector directory

ShopFloorConnector

E702

While stopping a process for the machine {0}, exception was thrown.

ShopFloorConnector

E802

While rotating connector crash dump, exception has happened.

ShopFloorConnector

E703

Impossible to start connector Client process {0}

ShopFloorConnector

E704

Client notification timed out after {0} ms.

ShopFloorConnector

Products:

Fusion; Fusion Machine Connect;

Was this information helpful?

Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.

Ask the Assistant

What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

View levels of support