Vault SQL credentials (sa user and password) need to be entered in Vault Server

Autodesk Support

May 16, 2024


Products and versions covered


Issue:

When using the Vault ADMS console, there is a prompt to input the SQL System Administrator Login information.

sql system administrator login message

Prior to this message. the default password of the SQL Server user "sa" is changed, or the sa account has been disabled in the Vault SQL instance.
 

 

Causes:

The sa credentials are not saved and need to be re entered in each ADMS console session.

Solution:

The dialog to enter the database credentials for Vault will always popup on each ADMS session when the password is not default on following actions:
  • Backup/Restore
  • Migration
  • B2b migration (after hotfixes and service pack installations)
  • Rebuild Search Indexes
  • Import Library
  • Attach Library
  • Detach Library
  • Rename a Server

Products:

Vault Basic; Vault Professional; Vault Workgroup;


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