& Construction
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Integrated BIM tools, including Revit, AutoCAD, and Civil 3D
& Manufacturing
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Professional CAD/CAM tools built on Inventor and AutoCAD
Integrated BIM tools, including Revit, AutoCAD, and Civil 3D
Professional CAD/CAM tools built on Inventor and AutoCAD
Autodesk Support
Jan 14, 2025
Products and versions covered
Members who purchase a single-user subscription can install their products from the Autodesk Account. After installation, login is required to use the software. Logging in determines the member’s software entitlements. The licensing component collects and sends product usage data to Autodesk servers daily in compliance with the Autodesk Privacy Policy Statement.
See: Proxy Settings Requirements: Supported proxy configurations for Single-User Access license
See Autodesk Licensing Service: Known Conflicting Applications.
If the computer connects to the internet through a firewall or a proxy server, ensure that the proxy is configured to allow unrestricted and anonymous access to the below domains. The default port numbers used are 80 for HTTP and 443 for HTTPS.
URLs in Gray are example domains under * for the third party Certificate download and verification sites.
The entire list needs to be allowed on the firewall/proxy server for optimal functionality.
Protocol | URL | Purpose |
HTTP | *.autodesk.com www.autodesk.com Note: Need to have Content-Type: multipart/form-data enabled for cur.autodesk.com, otherwise payload sending would fail) registeronce.autodesk.com | Login, License Entitlement |
HTTP HTTPS | js-agent.newrelic.com bam.nr-data.net | Application monitoring |
HTTP | urs.microsoft.com | Microsoft SmartScreen Filter |
HTTP | ssl.google-analytics.com |
|
HTTP | cm.eversttech.net | Web Analytics |
HTTP | For Certificate Links, add asterisk wildcard, for example, *.domain as certificate domains normally own many subdomains which may change with time and different regions. Some errors are caused by revocation checking failure from non-Autodesk sites' own certificate issue. For this, you can use IE to open that site to check with that warning enabled, so you may need set a registry key to enable warnings for certificate revocation failure as per this Microsoft msdn article. s1.symcb.com ... ocsp.ws.symantec.com *.symcd.com sh.symcd.com ... crl.geotrust.com *.pki.goog ocsp.pki.goog *.verisign.com x.ss2.us *.digicert.com http://crl3.digicert.com/ *.amazontrust.com crl.sca1b.amazontrust.com/sca1b.crl
crl.microsoft.com (Microsoft Certificate Revocation List) | Third party Certificate download and verification sites |
HTTPS | *.pubnubapi.com | Subscription Monitoring |
HTTPS | ipm-aem.autodesk.com | Marketing |
HTTPS | stats.g.doubleclick.net | Marketing (AdSSO) |
HTTPS | gateway.bluesnap.com | In Product Purchase |
HTTP | download.autodesk.com | AutoCAD series products certificated hardware list downloading |
HTTPS | *.akamaiedge.net | ReCap sign in. |
HTTPS | s3.amazonaws.com; | No longer used from AdSSO 11.0.0.1800 |
These are the domains indicated above as Login, License Entitlement and Third party Certificate download and verification sites to be allowed through the proxy/firewall. Make sure you have verified also the points highlighted under Important Preliminary Checks from the above section.
To verify the required URL access state, install the Licensing Support Tool and run the following command: AdskLicensingSupportTool -u (or AdskLicensingSupportTool --checkurls)
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