"Impossibile completare l'operazione. Riprovare." quando si utilizza Revit Server

Autodesk Support

3 gennaio 2025

Prodotti e versioni incluse

Problema:

Errori intermittenti durante la connessione al server host o l'accesso a Revit Server Administrator. 

  • Il file Journal di Revit contiene righe simili alle seguenti:
Time: M/DD/YYYY HH:MM:SS:SSS Calling: ListSubFoldersAndModels 
' 0:< Retry Count: 0 . Caught exception:  
' 0:<   Autodesk.RevitServer.Enterprise.Common.ClientServer.Helper.Exceptions.ProxyGenerationException: A problem occurred generating a proxy for the client action, Client Action = BasicAction, Target Node = REVITSERVER, Binding Name = tcpbuffer 
' 0:<     System.ServiceModel.ServiceActivationException: The requested service, 'net.tcp://revitserver/ModelService2020/ModelService.svc/tcpbuffer' could not be activated. See the server's diagnostic trace logs for more information. 
' 0:< Time: M/DD/YYYY HH:MM:SS:SSS Calling: ListSubFoldersAndModels 
' 0:< Retry Count: 1 . Caught exception:
  • Il file ModelService.log presenta lacune impreviste nelle date registrate.
YYYY-MM-DD HH:MM:SS,SSS INFO TID(49) LOGGER(ServerLogger) MSG(BlockEnd: ModelServiceImplementation.ListSubFoldersAndModels)
YYYY-MM-DD HH:MM:SS,SSS INFO TID(246) LOGGE-26 08R(ServerLogger) MSG(BlockStart: ModelServiceImplementation.IsHostNode)
  • Quando si sfogliano i file SVC, viene visualizzato il seguente messaggio:
Memory gates checking failed because the free memory (######## bytes) is less than 5% of total memory.  As a result, the service will not be available for incoming requests.  To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
 
Exception Details: System.InsufficientMemoryException: Memory gates checking failed because the free memory (######## bytes) is less than 5% of total memory.  As a result, the service will not be available for incoming requests.  To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element.
 
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 
 
Stack Trace:
[InsufficientMemoryException: Memory gates checking failed because the free memory (######## bytes) is less than 5% of total memory.  As a result, the service will not be available for incoming requests.  To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element.]
   System.ServiceModel.Activation.ServiceMemoryGates.Check(Int32 minFreeMemoryPercentage, Boolean throwOnLowMemory, UInt64& availableMemoryBytes) +121924
   System.ServiceModel.HostingManager.CheckMemoryCloseIdleServices(EventTraceActivity eventTraceActivity) +86
   System.ServiceModel.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity) +883
 
[ServiceActivationException: The service '/ModelService2015/ModelService.svc' cannot be activated due to an exception during compilation.  The exception message is: Memory gates checking failed because the free memory (######## bytes) is less than 5% of total memory.  As a result, the service will not be available for incoming requests.  To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element..]
   System.Runtime.AsyncResult.End(IAsyncResult result) +645492
   System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath, EventTraceActivity eventTraceActivity) +232149
   System.ServiceModel.Channels.SharedTcpTransportManager.OnDuplicatedVia(Uri via) +65
   System.ServiceModel.Activation.HostedHttpRequestAsyncResult.End(IAsyncResult result) +210765
   System.Web.AsyncEventExecutionStep.OnAsyncEventCompletion(IAsyncResult ar) +166
 

Cause:

Memoria di sistema disponibile insufficiente
 

Soluzione:

Liberare la memoria di sistema o arrestare i servizi che utilizzano tutta o la maggior parte della memoria di sistema.
Aggiungere memoria a Revit Server.

Articoli aggiuntivi

Per altri articoli su questo errore, vedere l'articolo seguente "Impossibile completare l'operazione. "Riprovare" quando si utilizza Revit Server"

Prodotti:

Famiglia di prodotti Revit

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