Understand the Viewed status

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Whenever a playlink is sent out,

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you can easily keep track of which recipients have viewed it and which ones haven't.

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To do so, first navigate to the playlinks tab.

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Next, find the playlink name under either the active or expired section on the left.

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Once you click on the playlink in question,

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you'll notice that beside each playlink recipient

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is either a viewed or unviewed icon,

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indicating whether or not they viewed the content that has been sent.

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Note that Flow Capture provides an option to only

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show this viewed or unviewed status to admins.

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So if you don't see this info, it's due to this restriction being turned off.

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If you're an admin and you prefer to keep this viewed /

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unviewed status private and restrict access to this info,

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you can do so through the folder security tab.

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First, navigate to the desktop and find the folder you wish to restrict.

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Next, find the security settings section on your right hand side for that folder

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and look for the admin only access to playlink status toggle.

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When switched on,

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only users with admin permissions will have access to information on who has

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viewed and who has not viewed the playlinks found within that folder.