& Construction
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Integrated BIM tools, including Revit, AutoCAD, and Civil 3D
& Manufacturing
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Professional CAD/CAM tools built on Inventor and AutoCAD
Integrated BIM tools, including Revit, AutoCAD, and Civil 3D
Professional CAD/CAM tools built on Inventor and AutoCAD
Transcript
00:09
If you're ever experiencing connectivity issues while using Flow Capture, the
00:14
in-app connectivity status check will provide
00:16
detailed information on the potential source.
00:19
More than just a speed test, it will provide specifics on download speed,
00:23
upload speed, video streaming speed, connectivity to required servers, and more.
00:30
To view this info, simply click the connectivity status icon within
00:33
the app, which will bring up a detailed status report.
00:37
A green light next to each indicates that all is well,
00:40
whereas an orange light or red light indicate
00:43
either a degraded performance or a connection failure.
00:48
If you see any orange or red lights, or if
00:51
you have any questions or issues related to your connectivity,
00:54
the best course of action is to take a screen capture of this panel while attempting
00:58
playback and open a ticket with our support
01:00
team who will work with you towards resolving it.
01:04
You can do so by clicking the support button
01:06
or the in-app help button.
01:13
You'll also see a button that links to the Flow Capture status page,
01:17
which will show you any platform-wide issues that are currently active.
01:21
We'd recommend subscribing to updates so that any changes on this page,
01:26
including resolutions, will be emailed to you right away.
Video transcript
00:09
If you're ever experiencing connectivity issues while using Flow Capture, the
00:14
in-app connectivity status check will provide
00:16
detailed information on the potential source.
00:19
More than just a speed test, it will provide specifics on download speed,
00:23
upload speed, video streaming speed, connectivity to required servers, and more.
00:30
To view this info, simply click the connectivity status icon within
00:33
the app, which will bring up a detailed status report.
00:37
A green light next to each indicates that all is well,
00:40
whereas an orange light or red light indicate
00:43
either a degraded performance or a connection failure.
00:48
If you see any orange or red lights, or if
00:51
you have any questions or issues related to your connectivity,
00:54
the best course of action is to take a screen capture of this panel while attempting
00:58
playback and open a ticket with our support
01:00
team who will work with you towards resolving it.
01:04
You can do so by clicking the support button
01:06
or the in-app help button.
01:13
You'll also see a button that links to the Flow Capture status page,
01:17
which will show you any platform-wide issues that are currently active.
01:21
We'd recommend subscribing to updates so that any changes on this page,
01:26
including resolutions, will be emailed to you right away.
How to buy
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