• InfoWater Pro

InfoWater Pro Advanced

InfoWater Pro is an ArcGIS Pro-based hydraulic modeling solution for water distribution systems analysis. Create a water system plan that can help predict infrastructure changes and keep within budget.


Course overview

InfoWater Pro hydraulic modelers can leverage ArcGIS Pro’s cutting-edge spatial analysis and visualization tools, to build and manage models, and to get more insights from modeling results. InfoWater Pro provides users with a wide range of analyses to plan, extend, and operate water distribution systems effectively.

It offers the ability to create hydraulic diagram designs of existing and proposed pressure zones to manage pressure and maintain service levels. InfoWater Pro also empowers users to prepare emergency plans by simulating the impact of incidents, including pipe breaks or pump outages, and contaminations. Modelers can also improve water quality by analyzing and understanding water quality issues, and planning and assessing the impact of unidirectional flushing, reducing old water and sedimentation and improving the flow of water.

Sharing hydraulic models and results with any stakeholders can also be done with the publishing of the model to ArcGIS Online.

After completing this course, you'll be able to:

  • With a water model connected to ArcGIS Pro, discover the importance of creating a water system plan that predicts growth, meets regulatory requirements, and is both reliable and efficient.
  • Leverage GIS integration to design to improve efficiency, then calibrate the model for water quality analysis.
  • Use the Scheduler to optimize operational controls, the Protector for secure water distribution, the Designer for rehabilitation of water supply systems, and the Criticality Assessment Manager to identify critical valves.

Course downloads

These downloadable resources will be used to complete modules in this course:

Course outline

15 min.

An Overview of Water Planning for Utilities

Understanding how to plan a water system for utilities begins by identifying the end goals and creating a plan, which then helps define the model. Considerations include the pressure, velocity, supply, storage, fire flow, and water quality of the system. The more detailed the plan, the easier it is to begin building the water network model, establish pressure zones, and ultimately project water demand.

Understanding how to plan a water system for utilities begins by identifying the end goals and creating a plan, which then helps define the model. Considerations include the pressure, velocity, supply, storage, fire flow, and water quality of the system. The more detailed the plan, the easier it is to begin building the water network model, establish pressure zones, and ultimately project water demand.

Once completed you'll be able to: 

  • Identify the reasons for creating a water system plan and the steps you should take to create one.
  • Identify the planning and design criteria for creating water models.
  • Establish pressure zones in new service areas and identify pressure zones in existing service areas.


22 min.

GIS Integration in InfoWater Pro

Using InfoWater Pro, hydraulic modelers can choose between models that incorporate one-to-one GIS integration, and skeletonized models that are representations of the distribution system. Discover the advantages and disadvantages to both methods.

Using InfoWater Pro, hydraulic modelers can choose between models that incorporate one-to-one GIS integration, and skeletonized models that are representations of the distribution system. Discover the advantages and disadvantages to both methods.

Once completed you'll be able to: 

  • Describe GIS integration and skeletonization in InfoWater Pro.
  • Create missing node elements, use dead-end trimming, and merge pipes.
  • Use the Import and Export Managers for GIS integration.


31 min.

Hydraulic and water quality calibration

Using the Calibrator app in InfoWater Pro, create a calibrated model for increased accuracy for fire flow, water quality, and energy analyses. Also learn to use Calibrator as a planning tool, to help accurately predict existing model conditions.

Using the Calibrator app in InfoWater Pro, create a calibrated model for increased accuracy for fire flow, water quality, and energy analyses. Also learn to use Calibrator as a planning tool, to help accurately predict existing model conditions.

Once completed you'll be able to: 

  • Describe the different types of calibration available in ICM, and become familiar with the three calibration modes of the Calibrator app.
  • Set up, run, and review the results of a steady state calibration for pipe roughness, fire flow, and water quality.
  • Open the WQ Calibrator app, and be familiar with WQ calibration setup and the other user interface options.


17 min.

Optimization of operational controls - Scheduler

The InfoWater Pro Scheduler app can be used to assist water distribution system operators in selecting cost-effective pumping policies, both to reduce operational costs and to provide more reliable operations. Optimizing energy usage can provide benefits to water quality, as well as savings to customers.

The InfoWater Pro Scheduler app can be used to assist water distribution system operators in selecting cost-effective pumping policies, both to reduce operational costs and to provide more reliable operations. Optimizing energy usage can provide benefits to water quality, as well as savings to customers.

Once completed you'll be able to: 

  • Answer questions about how you want to optimize your pumping system to minimize energy consumption.
  • Access the Scheduler app and learn about the Input Data used to set up an optimization run.
  • Perform a Scheduler simulation run, and learn how to interpret the results.
  • Export the optimization results from the Scheduler and run an Energy Management Simulation.


31 min.

Introduction to the Water Security Planning - Protector

InfoWater Pro includes the Protector, a powerful app for conducting and ensuring the security of your water distribution system. The Protector helps users with water security planning, vulnerability assessment, and consequence management. 

InfoWater Pro includes the Protector, a powerful app for conducting and ensuring the security of your water distribution system. The Protector helps users with water security planning, vulnerability assessment, and consequence management. 

Once completed you'll be able to: 

  • Learn to use the InfoWater Pro Protector app to simulate water supply contamination threats and determine the extent of the damage.
  • Isolate pipes after a simulated contamination event, such as a broken pipeline or fire event.
  • Conduct trace algorithms and criticality analyses to determine the extent of contamination.
  • Create a custom alert to notify specified customers of a water quality issue.


10 min.

Design and rehabilitation of water supply systems

To help improve the cost-effectiveness of a water network design, the InfoWater Pro Designer app is used to optimize a network. It can also help identify the best combination of improvements that meet target water system performance criteria.

To help improve the cost-effectiveness of a water network design, the InfoWater Pro Designer app is used to optimize a network. It can also help identify the best combination of improvements that meet target water system performance criteria.

Once completed you'll be able to: 

  • Learn how the Designer app can help with cost-effective design and rehabilitation of water supply and distribution systems.
  • Access the Designer app and learn about the Input Data used to set up an optimization run.
  • Perform a Designer simulation run, and learn how to interpret the results.
  • Export the optimization results from the Designer and compare with existing conditions in your model.


17 min.

Introduction to the Criticality Assessment Manager

Get started using the InfoWater Pro Criticality Assessment Manager app, also known as CAM, which enables water utilities to automatically carry out detailed, comprehensive assessments of the hydraulic impact of valve operations on customer-service levels.

Get started using the InfoWater Pro Criticality Assessment Manager app, also known as CAM, which enables water utilities to automatically carry out detailed, comprehensive assessments of the hydraulic impact of valve operations on customer-service levels.

Once completed you'll be able to: 

  • Understand why it is important to identify critical valves and how the Criticality Assessment Manager can help.
  • Access the Criticality Assessment Manager app and learn about the available modes, user interface options, and result reports.
  • Use the Criticality Assessment Manager to perform a valve criticality evaluation based on an external GIS layer, and investigate the result reports.