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Move a subscription to a different team and determine which team a subscription belongs to.
Type:
Tutorial
Length:
2 min.
Transcript
00:04
In Autodesk account, creating additional teams can be helpful when your company has multiple companies or organizations that are not related,
00:11
but you want to purchase subscriptions centrally for your entire organization.
00:16
Sometimes, you may want to move subscriptions to a different team.
00:20
First, to find out which team a subscription belongs to, log into your Autodesk account portal.
00:26
Then, from the navigation menu, under Billing and Orders, select Subscriptions and Contracts.
00:33
From the Subscriptions and Contracts page, select a product.
00:37
The team name appears in the Teams column.
00:40
To move this subscription to a different team, you must be assigned as the subscription owner.
00:46
Back in the navigation menu, under User Management, select either By User or By Product.
00:53
Then, from the management page, expand the Team drop-down.
00:58
Select the team you wish to move the subscription to.
01:01
Click the gear icon to open Team settings.
01:05
Now, from the Settings page, expand Actions and select Move subscriptions to this team.
01:11
From the list, locate the subscription you want to move and click Select.
01:16
If you are moving the subscription results in over-assigned seats,
01:21
the Select button is dimmed.
01:23
Hover over Select to see how many seats you need to unassign.
01:27
Review the selection and click Submit.
01:30
Contact Autodesk Support to move a subscription to a different team if you:
01:35
Are not the subscription owner
01:37
Have a pay per user subscription
01:40
Have a Premium subscription, and SSO is enabled,
01:44
or, want to move a cloud product subscription
01:47
Note that moving a subscription does not move the users or assignments.
01:52
Users who were assigned to the product in the previous team are not moved automatically with the subscription.
Video transcript
00:04
In Autodesk account, creating additional teams can be helpful when your company has multiple companies or organizations that are not related,
00:11
but you want to purchase subscriptions centrally for your entire organization.
00:16
Sometimes, you may want to move subscriptions to a different team.
00:20
First, to find out which team a subscription belongs to, log into your Autodesk account portal.
00:26
Then, from the navigation menu, under Billing and Orders, select Subscriptions and Contracts.
00:33
From the Subscriptions and Contracts page, select a product.
00:37
The team name appears in the Teams column.
00:40
To move this subscription to a different team, you must be assigned as the subscription owner.
00:46
Back in the navigation menu, under User Management, select either By User or By Product.
00:53
Then, from the management page, expand the Team drop-down.
00:58
Select the team you wish to move the subscription to.
01:01
Click the gear icon to open Team settings.
01:05
Now, from the Settings page, expand Actions and select Move subscriptions to this team.
01:11
From the list, locate the subscription you want to move and click Select.
01:16
If you are moving the subscription results in over-assigned seats,
01:21
the Select button is dimmed.
01:23
Hover over Select to see how many seats you need to unassign.
01:27
Review the selection and click Submit.
01:30
Contact Autodesk Support to move a subscription to a different team if you:
01:35
Are not the subscription owner
01:37
Have a pay per user subscription
01:40
Have a Premium subscription, and SSO is enabled,
01:44
or, want to move a cloud product subscription
01:47
Note that moving a subscription does not move the users or assignments.
01:52
Users who were assigned to the product in the previous team are not moved automatically with the subscription.
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