Resolve invalid folders in Desktop Connector.
Transcript
00:03
In Desktop Connector, an Invalid Folder or File Names Identified warning occurs
00:08
if there are trailing spaces in a folder or file name.
00:13
You can easily resolve this issue.
00:16
In the Warning dialog, you have the option to select Learn More to view the help page.
00:22
Select OK to exit the dialog and continue working,
00:26
or select View full list of impacted files and folders to address the warning.
00:31
Select this option.
00:34
Notepad displays.
00:36
Click the cursor at the end of each file path and notice that both paths contain trailing spaces.
00:43
If you try to locate these folders on the local drive, you will find that they do not exist.
00:50
To resolve the issue, navigate to the impacted folders in ACC Docs in the cloud.
00:56
Select each folder, click Edit, and delete the trailing space.
01:01
When you are finished, exit out of ACC Docs and reload Desktop Connector.
01:08
The folder now syncs in your local workspace.
00:03
In Desktop Connector, an Invalid Folder or File Names Identified warning occurs
00:08
if there are trailing spaces in a folder or file name.
00:13
You can easily resolve this issue.
00:16
In the Warning dialog, you have the option to select Learn More to view the help page.
00:22
Select OK to exit the dialog and continue working,
00:26
or select View full list of impacted files and folders to address the warning.
00:31
Select this option.
00:34
Notepad displays.
00:36
Click the cursor at the end of each file path and notice that both paths contain trailing spaces.
00:43
If you try to locate these folders on the local drive, you will find that they do not exist.
00:50
To resolve the issue, navigate to the impacted folders in ACC Docs in the cloud.
00:56
Select each folder, click Edit, and delete the trailing space.
01:01
When you are finished, exit out of ACC Docs and reload Desktop Connector.
01:08
The folder now syncs in your local workspace.
