Navigate the Home page and create a new facility in Tandem

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After creating and logging in to your Tandem account,

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the first thing you see is the Home page and the in-product getting started experience.

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Here, you can access product Help and Resources, such as tutorials for getting started,

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as well as quick links to frequently used facilities, views, and dashboards.

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You can also create a new facility from this page.

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On the header navigation bar, you see links to switch between the Home, Facilities, and Manage pages,

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with the active page highlighted with a blue line.

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Next, expand the Help & Feedback menu to access Help, contact support, or submit suggestions.

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To share feedback, click Submit Your Ideas, and then scroll down and click Submit idea.

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In the Submit new idea dialog, enter any suggestions or feedback, select the level of importance, and enter your email.

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Then, click Submit to send it directly to the product team.

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Return to the Tandem Home page and expand the profile drop-down.

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Here, you can switch among any accounts that you have been added to using the Accounts drop-down.

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Next to each account name, you also see the color-coded account type—which, in this case, is Free.

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There is also a Theme drop-down, where you can select from Dark, Light, and Default themes.

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The Resources tab includes help for getting started with Tandem,

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such as a demo digital twin and an extensive list of tutorials to create and configure your first facility.

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Select the What’s New tab to view in-product announcements and important information.

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From the Recent section of the Home page, you can access your frequently used facilities, saved views, and dashboards.

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Selecting any one of these, such as the All Assets dashboard here,

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opens it in the associated facility—in this case, the Snowden Towers Sample Facility.

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To add a new facility, scroll to the top of Recent items and click Create New Facility.

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Enter a name for your facility, such as, “digital twin”, and optionally, apply a Template.

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In this example, the default classification system, Masterformat, is selected.

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You can also specify the Project Name, Facility Owner, Facility Address, and Time Zone.

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When you are finished, click Create and Continue.

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From the Import Model dialog, you can either upload a file from your device or point to your Autodesk Docs account.

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From the File Upload tab, provide a Label, select the file, and then select the phase or view from the authoring model.

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Or, upload files from Autodesk Docs.

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Select a Revit model or other supported file type, such as IFC, and then specify the phase or view to import.

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Note that you can only import one phase or view, so ensure that the information you want to import is included.

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Click Import.

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Select the Files tab to see the upload being processed, as indicated by a spinning icon.

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Now, click the Tandem logo to return to the Home page.

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Processing time may vary depending on the model size, but users should still see the newly created facility in the Recent Facilities section.

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Now you can navigate the Home page to access Help, Resources, and Recent items, and create a new facility.