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Customers who have made an investment in Autodesk solutions have an opportunity to take advantage of additional value and workflow benefits provided by collections.
A: Autodesk monitors software usage on an ongoing basis and contacts customers who may not be in compliance with the applicable Terms of Use. If you received this email, our records indicate that the actual number of seats in use exceeds the number of seats available.
A: You may purchase additional software equal to the number of seats overused (as indicated in the chart) or contact Autodesk for more information. Please follow the instructions in the email to avoid further notifications.
A: Autodesk compares, by product, your current seats available with the actual seats in use. If you’re using more than is available, that’s overuse.
A: For more information about the overuse, please contact the Autodesk representative who emailed you.
A: If you believe you are in compliance with your applicable license terms (which can be found at Autodesk’s Terms of Use website), you can contact your Autodesk License Compliance Representative directly via the email address/phone number provided.
A: Yes, a purchase from an Authorised Autodesk Reseller will resolve this matter. Once the purchase has been completed, please provide the Autodesk representative who emailed you with the serial numbers of your new Autodesk software, and a copy of the proof of purchase.
AUTODESK RESERVES THE RIGHT TO CANCEL, SUSPEND OR MODIFY PART OR THIS ENTIRE OFFER AT ANY TIME WITHOUT NOTICE, FOR ANY REASON IN ITS SOLE DISCRETION. PRICES FOR AUTODESK SOFTWARE ARE SUBJECT TO CHANGE AND MAY VARY BY COUNTRY.
Autodesk, the Autodesk logo, AutoCAD LT, 3ds Max, AutoCAD, Civil 3D, Inventor, Inventor LT, Maya, Maya LT, Revit, and Revit LT are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document. © 2018 Autodesk, Inc. All rights reserved.
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