Success Story
Dillon Transitions AutoCAD Users to Revit with IMAGINiT's ProductivityNOW Platform
Customer challenge
For the past 10 years, many of Dillon’s 500+ architects, engineers, and designers have used Autodesk Revit software to create, edit, and review 3D models. Today, one of the company’s goals is to transition everyone still creating 2D models in Autodesk AutoCAD to Autodesk Revit in order to:
- Align Dillon with the upcoming industry standard
- Ensure employees are skilled in the latest technologies
- Cut down on drafting time
- Reduce the chance of manual errors
- Easily explore design options, such as color and texture
- “Walk” customers through 3D models
- Streamline the creation/updating of Quantity Takeoffs
- Deliver accurate Building of Materials to contractors
“We know change is difficult,” said Shannon Zorgdrager, Associate, Dillon Consulting “To make sure all the AutoCAD users were excited about this change, we needed to clearly present the value of Revit, make sure they understood how it could make them better at their jobs, and give them the training they needed to quickly get up to speed and use it efficiently.”
“Since we were going to be knee-deep in discussions about Revit, we decided to take the conversations a step further and get more familiar with the contents and capabilities of the Autodesk AEC collection, which we subscribed to a few years ago,” said Shannon.
Project goals
When Dillon first started using Revit, IMAGINiT provided in-person training for several key users, who today are the company’s power users that provide guidance to others. During the 3-day training sessions as well as the follow-up refresher courses, the IMAGINiT team demonstrated their commitment to ensuring all attendees had the knowledge and skills needed to use the software in real-world situations.
“Those trainings also launched the relationship we have with our IMAGINiT account manager, who contacts us regularly, makes sure we are aware of Autodesk updates, and brings new and relevant products and services to our attention,” said Shannon.
Solution
Shannon reached out to her IMAGINiT account manager to discuss the transition to Revit and the need for more information about the about the AEC Collection. Together they developed a solution that included:
- AEC Collection Deep Dive – The IMAGINiT account manager would organize a meeting with 15 Dillon employees and software experts from both IMAGINiT and Autodesk to review all the products included in the collection and how Dillon can leverage those tools to streamline workflows, enhance designs, improve collaboration, and more.
- ProductivityNOW – IMAGINiT’s eLearning and Support platform, which Dillon would use to:
- Give all employees access to all Autodesk content, including self-paced training materials, how-to videos, technical white papers, and more
- Provide a central location for Dillon documentation, including onboarding information, company standards, and custom workflows
- Curate Autodesk and Dillon content for specific groups within the company as well as individual projects
- Provide unlimited access to IMAGINiT’s certified technical support team
Business outcome
Dillon is on its way to transitioning all its AutoCAD users to Revit, and ProductivityNOW is the main training platform.
“ProductivityNOW provides us with a monthly report of which users have logged in, what they clicked on, and what they searched for,” said Shannon. “I have reached out to users for their thoughts on the platforms, and all are incredibly positive.”
ProductivityNOW users stated that they appreciated the following features and benefits:
- Convenience of self-paced Autodesk learning courses
- Supporting videos to support the course content
- Ability to review course material as often as needed
- Speed at which they can find the correct answers to workflow questions
- Centralized location of all training material
- Centralized location of all material needed for a specific group or project
- Ease of getting answers from the IMAGINiT support team
Conclusion
Dillon’s designers and engineers are now more aware of the software solutions within the AEC Collection. “Since everyone in the company has access to all the content in ProductivityNOW, employees can explore the capabilities of the different software, determine which would help them do their jobs better, and request a license,” said Shannon. “This license management helps ensure that people have the tools they need and that the company maintains the right number of licenses.”
“Our relationship with IMAGINiT has been incredibly valuable,” said Shannon. “We are confident that they are looking after our best interests, whether recommending a solution, implementing software, training our people, or providing support,” said Shannon. “We save time, because we don’t need to talk with other providers, and we rest easy, because we know we are traveling down the right path.”
Project summary
- 9
- 2023-07-26
Duration & delivery
- Architecture, Engineering & Construction Collection
- AutoCAD
- Revit
Autodesk solutions
- Assessment of Needs
- Installation
- Training
Services provided
- Architecture
- Civil Engineering
- Construction Design
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