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Success Story

Working Together to Expand Innovation and Realise Future Vision

Working Together to Expand Innovation and Realise Future Vision

Customer challenge

Marshall Survey Associates (MSA) are 3D scan and measurement consultants, where accuracy and creativity are critical for customer satisfaction. MSA services cover measured build surveys of light surveys, area reports, topographic surveys, utility surveys, monitoring and visualisation/3D modelling. The challenge for MSA was to equip their team with the best tools and resources to drive the best outcomes for all stakeholders.

Project goals

The goal was to ensure that the IT arrangements and technology were right to support the business growth at MSA. The team wanted to ensure systems were up to the job. They knew they could benefit from some upgrades to the latest IT technology and design software.

Solution

The solution was the purchase of Autodesk 3ds Max and Dynamo, licenses along with training, workshops and consultancy. Autodesk Solution Provider Symetri also carried out an IT audit: “Symetri were extremely thorough in the audit and they brought numerous areas to our attention where we needed to act fast,” says John. “What impressed me most about their approach was that it wasn’t just about fixing; they came up with so many ideas about improvements for the future that I really wished I had them involved in MSA’s technology needs way sooner.”

Business outcome

Symetri has become a ‘one-stop shop’ for MSA: “They know IT inside-out and with a focus on the needs of our specific business requirements but, beyond that, their broad service offering means you can rely on them for real, meaningful partnership. Not only are they strategic and proactive, but they also know how to deal with requirements that are outside the norm."

Conclusion

MSA looks to the future with Symetri, manifesting contractually in a three-year IT support agreement, and license renewal. Support from Symetri ranges across the systems, skills, and software that our business depends on to operate efficiently and innovate effectively. They’ve made an invaluable contribution to facilitating our business growth and development, reducing operational risk and providing a future vision. MSA continue to work with Symetri and have training and consultancy days focused around 3ds Max and ensuring the team can use the software to its full potential.

Project summary

    Duration & delivery

  • 90
  • 2021-02-08

    Autodesk solutions

  • 3ds Max
  • Dynamo Studio
  • Architecture
  • Engineering & Construction Collection

    Services provided

  • Product Activation & Onboarding
  • Technical Support
  • Product Training
  • System & Software Maintenance
  • Software Asset Management & Usage
  • User Workshops & Community

    Customer industry

  • Architecture
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