"Postprocessor Error - Broken connection" when post processing NC code with opt file in PowerMill

Autodesk Support

Jun 3, 2024

Products and versions covered

Issue:

User reported that when post processing NC code with opt file in PowerMill, the errors are displayed:

 Postprocessor Error - Broken connection.
Postprocessor Error - Broken Connection

Postprocessor Error - Failed to get translator version from the registry.
Ensure that DuctPost is installed and that it has been registered correctly.

Failed to get translator version from registry
 
 

Environment:

Ductpost postprocessor.

Causes:

For PowerMill version 2016 and before:

  • In versions of PowerMill before 2017, the PAF file and USB dongle are not installed in the computer.

For PowerMill version 2017 and after:

  • DuctPost is not installed with versions of PowerMill 2017 and after which causes an error when posting with an opt file.
  • DuctPost needs updating to the dongle-free version 1.6.10.

Solution:

To resolve the problem in PowerMill 2017 and later, do one of the following:

  • Have any OPT(*. opt) files migrated to PMOPTZ(*. pmoptz) files by contacting a trusted partner/reseller.
Note: This is the best option for "future-proofing" your postprocessor.
  • Install the copy of Ductpost attached to this article.
Note: The attached copy of Ductpost does not require a PAF file or Dongle.

To resolve the problem in PowerMill 2016 and earlier:

  • Delete any notes under File > Project Settings > Notes.
  • Install the Sentinel driver for the USB dongle.
  • Make sure that the PAF file and USB dongle are installed.
Note: When installing PowerMill or Ductpost, the Windows User Account Control (UAC) is set to "never notify" and install as administrator.

Attachments:

DuctPost_1.zip;

Products:

PowerMill;

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