Cannot move a project back from Fusion Team Hub to a Personal Hub

Autodesk Support

Jun 6, 2024


Products and versions covered


Issue:

A Fusion project transferred from a Personal Hub to a Fusion Team Hub needs to be transferred back to the Personal Hub.

Causes:

  • From a Personal Hub to a Team Hub. 
  • From one Team Hub to another Team Hub.

Solution:

Note: For other transfer procedures or issues when transferring, see: How to transfer projects in Autodesk Fusion

Continue working in the project in Fusion Teams:

Single-user storage/Personal Hub will be retired (see: Moving everyone to fully featured hubs in Autodesk Fusion). Consider keeping the project in the Fusion Team Hub.

If the project still needs to be transferred, transfer the files individually: 

  1. Follow the article How to make a local archive (back-up) file in Fusion to manually export Fusion data onto the local drive.
  2. Upload the files to the Personal Hub.
    • Note: The project will need to be moved back to a Team Hub when Single-user storage/Personal Hub is retired. 

Products:

Fusion;


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