Cannot access BIM 360 Projects in Revit

Autodesk Support

Oct 23, 2024

Products and versions covered

Issue:

When attempting to open a cloud based model in Revit, one or more of the following is encountered:

  • No folders/models are displayed.
Autodesk Projects No Models displayed
  • No projects are displayed
  • 'You are not currently a member of a BIM 360 account'. Please contact your BIM 360 administrator.Not Currently a member of a BIM 360 Account.png

 

Solution:

Interactive guided troubleshooting:

Use the following wizard for interactive guided troubleshooting: 

Troubleshooting BIM 360 and Autodesk Construction Cloud model access from Revit.
 

Manual troubleshooting

Basic items to check:

  1. Check the Internet connection, if possible try another network. If access is provided through a different network, check the network security settings of the affected network: Revit Cloud Worksharing: Proxy Server and domain exception.
  2. Check that the project can be accessed through the website:
    1. If an invitation email has been received but not accepted, click the link in the email to activate your membership.
    2. If the project cannot be accessed from the website, check with the BIM 360 Team/Document Management administrator to confirm project membership.
  3. Try signing out of the Autodesk Account in Revit and then signing back in. (Note: Make sure to use the same alias or email address to sign in to Revit and to the BIM 360 website).
  4. Verify that at least one model has been uploaded to the project (through BIM 360). If there are no models uploaded, then the Revit Open dialog box will not see the project.
More troubleshooting

If the previous items does not resolve the issue, check if one of the following Items applies to the situation:

Symptoms
Additional Info
Article
Project shows up in Website but not in Revit
Cloud Revit Model Version does not match the version of Revit you are using
Project shows up in Website but not in Revit
View - Only permissions
Project shows up in Website but not in Revit2018.3 is not installedUnable to use BIM360 Design Collaboration in releases previous to Revit 2018.3
Access to project suddenly disappearsBIM 360 Document Management: Trial account expiredAccount admin gets "not a member of BIM 360 project" after 30 days free trial expire for BIM 360 Docs
Cannot access service through Revit or website
Outage
Nothing shows up when trying to access BIM 360 in RevitRevit Cloud Worksharing add-on needs to be reinstalledUnable to see BIM 360 Team or BIM 360 Design projects in Revit
Nothing happens when clicking the BIM 360 Icon in RevitWindows God Mode has been enabledNothing happens when clicking BIM 360 icon or Revit Server Icon in Revit
 
 

Products:

Revit Product Family; Revit Cloud Worksharing; BIM 360; Construction Cloud;

Versions:

2022; 2024; 2023; 2025;

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