Revit Cloud Worksharing: Proxy Server and domain exceptions

Autodesk Support

Jun 27, 2024

Products and versions covered

Issue:

Information on Proxy Server settings and domain exceptions for using Revit Cloud Worksharing.

Solution:

Exception Rules:

If you have problems accessing Autodesk servers through a proxy, try adding an exception to the Internet Explorer proxy settings.

In the Control Panel, click Internet Options > Connections tab > LAN Settings.

Make sure “Use a Proxy Server for your LAN” is selected.

Click Advanced.

Under Exceptions, add an exception to allow the following domains (based on the service that you are looking to use) to bypass the proxy server:

URL	Account Sign In	Revit	Document Management / Design Collaboration
*.google-analytics.com	✔
*.ssl.google-analytics.com	✔
*.optimizely.com	✔
cdn.jsdelivr.net	✔
*.js-agent.newrelic.com	✔
*.newrelic.com	✔		✔
*.autodesk.com	✔	✔	✔
*.skyscraper.autodesk.com		✔
*.skyscraper.eu.autodesk.com		✔
rvtcfg.autodesk.com		✔
developer.api.autodesk.com		✔
autodesk.pubnubapi.com		✔
*.amazonaws.com		✔	✔
*.cloudfront.net		✔	✔
*.autocadws.com			✔
api.mixpanel.com			✔
*.evergage.com			✔
*ravenjs.com			✔
*.cloudflare.com			✔
www.googletagmanager.com			✔
*.web-platform.io			✔
*.sentry.io			✔
*.sendgrid.net			✔

Note: Grayed out text above, is for a more specific URL, which is included by another item, but is required for a different service. For example *.autodesk.com is needed for all the listed services, but *.skyscraper.autodesk.com is specifically needed for Revit.

Make sure your network is set up to route requests directly to these domains without routing through the proxy servers.

Authenticated Proxies:

To use Autodesk online components through proxy servers with Authentication enabled:

Enable http (port 80) and https (port 443) access to the domains in the table above for the proxy without Proxy Authentication (i.e. Access for “All users” or Anonymous access through the proxy)

Transparent proxies:

An intercepting proxy (also known as a forced proxy or transparent proxy) combines a proxy server with a gateway or router (commonly with NAT capabilities). Connections made by client browsers through the gateway are diverted to the proxy without client-side configuration (or, often, knowledge). Connections may also be diverted from a SOCKS server or other circuit-level proxies.

Transparent proxies will not prevent access to Autodesk Server components.

Common questions:

Why can’t we use IP addresses for the firewall rules?
The Single Sign-On solution from Autodesk takes advantage of Akamai for network route optimization. Because the Akamai network has many (1000s) of edge nodes which change over time, it is not advisable to filter based on IP addresses. If filtering is required, then it should be done by URL (*.autodesk.com).

Why should we enable special rules in the proxy server for certain URLs?
Authentication information is not currently sent to the proxy server; hence an exception rule is required on the proxy to enable these communications anonymously.

What if we don’t use proxy servers and access the control list directly on the firewall?
If the rules can be added with DNS names you could use the above mentioned URLs to allow the traffic.

Products:

Revit Product Family; Revit Cloud Worksharing;

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