UI display resolution (DPI) does not scale correctly on 4K monitors in 3ds Max

Autodesk Support

Oct 8, 2023

Products and versions covered

Issue:

The UI display may not scale correctly with Windows DPI (dots per inch) settings. Viewport elements and fonts may be missing, blurry or appear too small in 3ds Max. 

UI4KP
Left: Command Panel on high density displays and missing icons.
Right: Normal appearance.

 

Environment:

Microsoft Windows 10
 

Causes:

DPI scaling is not fully supported when using 3ds Max 2017 and previous versions on 4K resolution monitors.

Solution:

To use 3ds Max on a 4K monitor running under Windows 10, try the following:
  1. In Windows (any version) go to Control Panel > Appearance and Personalization > Display.
  2. In Customize your Display change the font size of "Change the size of text, apps and other items" to 150%.
Alternatively, lower the monitor resolution to a maximum of 1080p with 150DPI.

Note: DPI scaling for 4K resolutions is fully supported in 3ds Max 2018 and onward.

Products:

3ds Max;

Versions:

2017; 2019; 2020; 2018; 2021;

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