Data Panel is missing or blank in Fusion

Autodesk Support

Feb 10, 2025

Products and versions covered

Issue:

Users reported that the data panel is missing or tool library appears blank in Fusion.

  • Tool library may be blank/ empty
  • When launching Fusion the Data Panel is blank or completely missing:

Broken/blank Data Panel in Fusion.

  • Shows an error message in Data panel:

Your file couldn't be accessed.

Your file couldn't be accessed message in Data Panel
 
 
 
 
 

Environment:

  • Dual Display.
  • Intel HD Graphics.

Causes:

  • Applications or third-party programs with virtual graphics display adapters or drivers can force Windows to use the wrong display driver. Fusion will start using the primary adapter found in Windows. 
  • Modifications to the layout of fusion can cause the data panel to not be visible. It can be off screen or otherwise missing.

Solution:

To avoid this, continue with the suggestions listed.

Restart

Try restarting Fusion or signing out and then signing back in. 

Change the Graphics Driver option in Fusion Preferences

  1. Select either DirectX 9, DirectX 11, OpenGL Core Profile, or Auto-Select.
  2. Click Apply.
  3. Click OK.
  4. Restart Fusion. 
Graphics Driver Option in Fusion Preferences.

Adjust Graphics and drivers

Reset Layout

  • In Fusion select File > Layout > Reset to Default Layout.

​​​​Reset to default layout option in Fusion

Repair/ Reinstall Fusion

  1. Repair/ Uninstall Fusion using the Fusion Service Utility to uninstall Fusion. 
  2. Reinstall Fusion by downloading through your Autodesk Account.

Manually reset the Data Panel

How to do a manual reset of the Data Panel in Fusion

Fusion on macOS

In rare cases, if the situation occurs on macOS 14.5 Sonoma, installing Rosetta can help. 

Products:

Fusion;

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