File Dialog does not appear in Revit 2020 when clicking the File Ribbon Tab

Autodesk Support

Oct 8, 2023

Products and versions covered

Issue:

When clicking on the Revit File Ribbon Tab, the File dialog (open) menu does not appear.

Status:

This incident has been resolved in:

Revit 2020.2

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Additional Information:

When the Group Policy setting "Do not keep history of recently opened documents" is Enabled, the File menu in Revit 2020 does not function.

Workaround:

To avoid this issue:

  1. Open the Group Policy Editor.
  2. Browse to User Configuration > Administrative Templates > Start Menu and Taskbar.
  3. Find and Disable the setting for "Do not keep history of recently opened documents".

Products:

Revit Product Family;

Versions:

2020;

Incident ID:

149417

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