Civil 3D freezes and drawing crashes with a Fatal error when third-party objects were saved within the file

Autodesk Support

Oct 8, 2023


Products and versions covered


Issue:

Civil 3D freezes and drawing crashes with a fatal error when third-party objects were saved within the file. 

Causes:

  • The file or one of its references contains objects created in 3rd party software Vectorworks. 

Solution:

Try the following to avoid this issue:
  • For publishing issues: turn off the background printing option if enabled.
  • For other issues: explode any blocks created in 3rd party software.

Products:

Civil 3D;


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