“Duplicate package name” when creating Online deployment for Autodesk programs

Autodesk Support

Oct 8, 2023


Products and versions covered


Issue:

When trying to create an online deployment from the Autodesk Account the message below appears: 


Duplicate package name

A package with this name already exists. Please enter a different name.  

Duplicate package name.png

After a couple of attempts to rename the package a second message might appears:

Unable to download "...".
Check the configuration of the
package before trying again.
 
VaultOffice_CustomInstall 1.png

Environment:

Autodesk website. 

Causes:

​​​​​​The deployment image that was created on the Autodesk website is too large to create or download.
  • Creating a deployment image with (for example) 10 or more products can fail due to the image being 26GB or larger and result in a 504 error on Autodesk's server-side.

Solution:

To avoid this behavior, create a deployment image with fewer Autodesk programs included (two or three).

Products:

All Desktop Products;

Versions:

2021; 2022; 2023;


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