"Attempted to access an unnamed file past its end" when opening or linking a Revit model from the cloud

Autodesk Support

Aug 14, 2024

Products and versions covered

Issue:

When trying to open or link a model from the cloud in Revit, the following message appears and the file will not open:


Revit

Attempted to access <GUID>.rvt past its end.

image.png

Notes:
  • This behavior is limited to a single system, other computers, and users (Autodesk Accounts) are able to open and link the model without issue.
  • The journal may contain the following lines:
'status: ERROR : Cannot connect to central model
'C 28-Feb-2022 12:45:18.934; 0:< openDocumentFileForUI: The model could not be opened: Attempted to access an unnamed file past its end. (CArchiveException 3)

Causes:

Corrupt collaboration cache on the machine.

Solution:

See the following article for information on How to clear damaged Revit cloud model cache.

Products:

Revit; Revit Cloud Worksharing; BIM 360;

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