"Installation incomplete. Some products failed to install. (error code 1603)" when installing Autodesk 2021 or lower versions

Autodesk Support

Sep 6, 2024


Products and versions covered


Issue:

When installing the 2021* (or earlier) version of an Autodesk software, the following message may appear:

Autodesk Program Name Version

Installation incomplete. Some products failed to install.

 <Product Name> 2020 did not install (error code: 1603)

Installation incomplete. Some products failed to install.

Installation incomplete. Some products failed to install.

PowerShape install error

 

Except: 

  • Autodesk Maya 2020
  • Autodesk Maya LT 2020
  • Autodesk 3ds Max 2021
  • Autodesk VRED 2021
  • Revit 2021 r1
 
 

Causes:

  • Corrupted Autodesk Desktop Licensing Service (ADLS).
  • Corrupted Microsoft Visual C++ Redistributables packages.
  • Conflict with security software.
  • Corrupted installation. 

Solution:

Clean uninstall and reinstall the Autodesk Desktop Licensing Service 

  1. Uninstall the Autodesk Desktop Licensing Service.

How to uninstall Autodesk Desktop Licensing Service.

  1. Reinstall the Autodesk Desktop Licensing Service.

How to download and install Autodesk Desktop Licensing Service.

  1. Reinstall the software.

 

Remove and reinstall Microsoft Visual C++ Redistributables packages

Remove and reinstall Microsoft Visual C++ Redistributables packages
 

Change setting, disable, or uninstall security software

Autodesk Licensing Service: Known Conflicting Applications

 

Perform a Clean Uninstall and reinstall

  1. To fully remove Autodesk software.

Perform a Clean Uninstall.

  1. Reinstall using Download Now or Browser Download as the install method.
     

Products:

All Desktop Products;

Versions:

2015; 2020; 2021;


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