Subscription Licensing Error: "Establish an internet connection to continue" error due to an app called Covenant Eyes

Autodesk Support

Oct 8, 2023


Products and versions covered


Issue:

You try to activate AutoCAD (or any Autodesk product) and see this error:
Establish an internet connection to continue

Establish Internet Connection Error with licensing

Causes:

This error can be caused by a third party app called Covenant Eyes, which monitors internet activity. Because it can block access to websites, it can interfere with product activation.

Solution:

Uninstall Covenant Eyes to allow product activation to proceed. 

Products:

AutoCAD Products;

Versions:

2018;


Was this information helpful?


Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.


What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

View levels of support