"Failed to Create Model" when creating a model from Model Builder in InfraWorks

Autodesk Support

Oct 8, 2023

Products and versions covered

Issue:

When creating a model from Infraworks Model Builder, the following error message appears and the process fails: 

Failed to Create Model

Unfortunately, there was a technical error when creating your model. Please try again later. If the issue persists, contact your administrator or Autodesk technical support.


image.png

Causes:

Known issue when "Select current map extent" option is selected.

Solution:

To avoid this issue, follow the below solutions:
  • Before pressing the Create Model button, click on Select current map extent to confirm the model creation option.
image.png
  • Choose another model creation feature e.g. "Draw a Rectangle".
image.png
 

Products:

InfraWorks;

Was this information helpful?

Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.

Ask the Assistant

What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

View levels of support