How do I start the Windows System Information and generate an NFO report?

Autodesk Support

Oct 8, 2023


Products and versions covered


Issue:

You would like to know how to start the Windows System Information and generate a NFO report?

Environment:

Microsoft Windows

Solution:

  1. Click the Windows Start logo.
  2. Type "MSINFO32" or navigate to and click %windir%\system32\msinfo32.exe. This opens the "System Information" Window.
  3. To save the file in the native NFO format, from the File down menu, click Save.
User-added image
  1. Save the file to a location.
  2. If sending the file into Autodesk Support, ensure that you compress it first, before attaching it to any support case or email.
​​​​​​​User-added image

Products:

Inventor Products; Vault Products;

Versions:

2017; 2016; 2019; 2018;


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