How to uninstall Autodesk products silently and remotely using batch scripts using the Classic Installer

Autodesk Support

Jul 9, 2024

Products and versions covered

Issue:

How to uninstall Autodesk Products silently and/or remotely using Batch Scripts using the Classic Installer (see Does my product or update use the Autodesk New Installation Experience or the Classic Installer?).

Solution:

Use one of the following methods:

Obtain uninstall scripts from network deployment image

  1. Create a network deployment of your Autodesk software.
  2. Go to the deployment root and open SMS_SCCM scripts folder.
  3. The folder contains the install and *_uninstall.txt script with the uninstall commands.
SCCM Script folder
 

Create a BAT file

Alternatively, you may create a BAT file using the following scripts and run on the machine.

To do this:
  1. Obtain the product code of your Autodesk software and its components from the system registry.
  2. In Windows Search type, regedit and hit Enter key.
  3. In the Registry, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\UPI2.
Note: The key contains Product Codes of the installed Autodesk products.

Registry - Product Code
  1. Identify the product codes of the software and its components to be uninstalled.
  2. To uninstall the software, run the command: 
msiexec.exe /x {ProductCode} /quiet
Note: Replace {ProductCode} with the product code found in step 1. Product codes can also be found in the following location in the Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall registry key.
 

If the above methods fail, try the following:

  1. Using "Run as Administrator", start Command prompt.
  2. Enter in the command line (cmd.exe):msiexec.exe /x {ProductCode} /quiet
  3. Verify if it uninstalls as intended. 
Some Windows OS configurations or issues can cause the .bat file to fail to run as intended, running through Command prompt should bypass the issue or provide greater insight into the issue with Event Viewer. 

Products:

All Desktop Products;

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