How to check the status of Autodesk Desktop Licensing Service

Autodesk Support

Jan 22, 2024

Products and versions covered

Issue:

This article explains how to check the status of the Autodesk Desktop Licensing Service. This service is used by Autodesk software version 2020 or higher.

Solution:

Here below a short video tutorial:

Option 1 - Check Windows Services

  1. Press Start.
  2. Type Services.
  3. In the Services list, find Autodesk Desktop Licensing Service and make sure the service is running. If not running:
    1. Right-click > Properties.
    2. Set Startup type to Automatic.
    3. Click Start.
    4. Click OK.

Option 2 - Check via Internet Browser

  1. Go to C:\ProgramData|Autodesk\AdskLicensingService.
  2. Open the AdskLicensingService.data file in Notepad.
  3. Copy the IP/Port value after "Addr":
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  1. Open an Internet Browser
  2. Paste the value in the address bar and press ENTER. The following is shown to confirm that the service is running.
image.png

Option 3 - Check via Command Prompt

  1. Open Command Prompt (press WIN+R > type cmd > press ENTER).
  2. Run "C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" list.
  3. The resulting output should show the product(s) registered with the Licensing Service.
image.png
  1. If no product has been registered yet, the output would be a pair of square brackets "[ ]". Either reinstall your software or manually register it, see How to manually register and de-register an Autodesk software with the Autodesk Licensing Service.
image.png
 

Products:

AutoCAD; All Desktop Products;

Versions:

2020; 2021;

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