How to clear the cache of the Autodesk Docs Desktop Connector to free up local disk space

Autodesk Support

Feb 9, 2025


Products and versions covered


Issue:

Desktop Connector is caching files locally when opening them. This might take up disk space.
How to release local disk space?

Solution:

Use the Free up Space tool to clear out the local cache.

  • This feature can be used at the account, project, project folder, or individual file level. 
  • Using the feature on the account level will likely clear much disk space; using the feature on an individual file will only clear the individual files.
  • Right-click the corresponding level in the Autodesk Docs drive in Windows Explorer and select "Free up Space" and the local disk space will be released immediately.
  • Files from Autodesk Docs will be downloaded again "on demand" as soon as they are opened.
Free up space desktop connector

Note: If the purpose is to reset the Desktop Connector cache for troubleshooting, refer to the corresponding article under "See also".




 

Products:

BIM 360; Desktop Connector; Docs;


Was this information helpful?


Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.


What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

View levels of support