"Time mismatch with Server" warning when starting Fusion

Autodesk Support

Feb 25, 2025

Products and versions covered

Issue:

During the start of Fusion, an "incorrect system time" or a "Time Mismatch with Server" message is displayed, like the following:

Time Mismatch with Server

Your computer time does not match the Fusion 360 server time.

Your time: [date and time]
Server time: [date and time]

Follow this Support Article to verify your operating system time settings the click Try again. The time difference must be less than 10 minutes. If the problem persists, contact support.fusion360@autodesk.com for help.

 

time1.png

Causes:

The time and date are not set correctly on the computer.

Solution:

Adjust the system time on the computer to the correct date, time, and time zone. Indicate whether daylight savings time is used.

Windows

Set the time automatically: 

  1. In the Start menu, browse to Settings > Time & Language > Date & Time.
  2. Select Set Time Automatically and Set Time Zone Automatically.
windows 10 data and time

If the button is disabled, an administrator may have set automatic domain time synchronization. See: Configure a client computer for automatic domain time synchronization.
For Windows 7, select the internet Time tab to synchronize with an internet time server.

If the clock is not successfully synchronized from the internet, you can set the clock manually:

  1. Click Change to set the local day and time.
  2. Specify the local time zone.
  3. If daylight savings times are used, enable Adjust for Daylight Saving Time Automatically.

macOS

  1. Go to System Preferences.
  2. Select Date & Time.
  3. Select Set Date and Time Automatically.
​macOS Date & Time


If the automatic synchronization does not work, set the time manually:

  1. Specify the local date and time.
  2. Click the Time Zone tab to set the time zone.

If the notification message still appears after setting the clock correctly, try removing the LoginState.xml file.

Products:

AutoCAD; Autodesk 360; Infraworks 360; Maya LT; ReCap; Fusion;

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