Hard code proxies to bypass passthru server for Fusion 360

Autodesk Support

Oct 8, 2023


Products and versions covered


Issue:

You have installed Fusion360 in an environment that requires a passthru server to connect to the internet. When trying to load Fusion 360 you are not getting prompted to log in with your Autodesk ID and password.

You may notice at the top right of your screen you see a message 'No user logged in'.

User-added image

Causes:

This problem can occur if the operating system does not allow the authentication settings to pass through the server.

Solution:

The http_proxy and https_proxy environment variables can be used as a stopgap to hard code the proxies for the streamer installer and Fusion 360 without having to alter the general system proxy settings. If you are not installing in a network with a pass-thru server, do NOT add these environment variables. See the below link for further solutions, instead. To resolve the issue with a pass-thru server:

Create a system environment variable for HTTP_PROXY
  1. Right-click the My Computer icon.
  2. Click the Advanced tab.
  3. Click Environment Variables.
  4. Under the System Variables window, click New.
  5. In the Variable name field enter
http_proxy
  1. In the Variable value field enter
http://fullyqualifiedhostnameofproxy:8080
  1. Click OK.

Add another environment variable for HTTPS:
  1. Right-click the My Computer icon.
  2. Click the Advanced tab.
  3. Click Environment Variables.
  4. Under the System Variables window, click New.
  5. In the Variable name field enter
https_proxy
  1. In the Variable value field enter 
https://fullyqualifiedhostnameofproxy:443
  1. Click OK.
Note: The variable values provided above, e.g. "fullyqualifiedhostnameofproxy," are example text and should be modified to reflect the proxy server name on the network. It may also help to add further syntax as necessary to assist with authentication (e.g. http://user:pwd@XXX.X.X.X:8080 ).
 

Products:

Fusion;


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