Inventor can crash and have performance issues due to outdated WHQL video drivers

Autodesk Support

Jan 9, 2025

Products and versions covered

Various symptoms when graphics driver is out of date.

Inventor can crash and generate a CER (Customer Error Report).
Inventor will be in a not responding state within different environments: Part, Assembly, Drawing, etc.
Inventor will hang with the Windows spinning circle.

If the video driver is older than 6 months, it is recommended that you download and install the latest WHQL driver for your video card.

You can obtain information about the video drivers from the following sites:

Design Academy; Education Master Suite; Factory Design Suite; Inventor Products; Plant Design Suite; Product Design Suite;

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