Bottom part of the drawing window is blank, distorted, or a solid color block in AutoCAD

Autodesk Support

Jan 14, 2025

Products and versions covered

The bottom part of the drawing window in AutoCAD appears blank, distorted, or as a solid color block, with one or more of the following:

It shows a gray flashing box when zoomed in and out, or is blocked out.
The affected area may show some linework, or there may be a graphical artifact blocking the space, such as a solid black bar, or a bar of another color.
Pan, zoom, and scroll functions may not change the view in this space.
Hatches and other objects may display partially or be missing completely.

The display scale of the system has been increased above 100%.
Only a low-end Intel HD or UHD graphics card is present.
AutoCAD is using the low end graphics card as default instead of the high end graphics card in a dual graphics system.

Try one or more of the following:

If multiple screens are being used, switch the main monitor setting in Windows to have a secondary screen be the main.
Check that the monitor is connected to the correct video adapter on the computer.
In AutoCAD, enter GRAPHICSCONFIG and change the 2D Display Settings from Advanced to Basic.

Update the video driver. See: How to update to the latest certified video driver for Autodesk software.
In AutoCAD, enter GRAPHICSCONFIG and do one or more of the following:
- Disable Smooth Line Display.
- Disable High Quality Geometry (full AutoCAD only).
- How to enable or disable hardware acceleration in AutoCAD.
  - Note: For AutoCAD 2020 and newer, change to Basic Mode (there is no High Quality Geometry setting).
For more suggestions on graphics card troubleshooting, see: Improving AutoCAD performance with older or low-end graphics cards.

Certain system configurations can cause visual display issues when using the most current DirectX version. Setting a discrete DirectX may improve graphics performance:
- To make AutoCAD 2022 and newer use a previous version of DirectX, set GFXDX12 = 0, then restart AutoCAD.
- See: How to use a previous DirectX version in AutoCAD Products.

high DPI settings from properties .

AutoCAD Products; DWG TrueView;

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