"Missing files" when installing Fusion 360

Autodesk Support

Oct 8, 2023


Products and versions covered


Issue:

The following message appears when trying to install Fusion 360: 

Missing files. 
What's wrong? 
The installer is unable to find certain files needed to install Fusion 360. This can happen if installation or update did not complete in some part attempt. 
User-added image

Solution:

First, try this troubleshooter form  to help solve the most common issues causing issues installing Fusion 360.
Alternatively, you can follow the manual steps below:

Delete the webdeploy folder and reinstall Fusion 360. Webdeploy can be found at the following locations: 

  • Windows: 
    %localappdata%/Autodesk/webdeploy
    
  • Mac: 
    ~/Library/Application Support/Autodesk/webdeploy
    

Products:

Fusion;


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