Revit Server stops working when Domain is down

Autodesk Support

Jan 3, 2025

Products and versions covered

Issue:

When domain controller goes down, users trying to open or save models on Revit Server encounter “This operation could not be completed…” errors.

AdminService.log will show lines similar to the following

...(SystemException, The trust relationship between this workstation and the primary domain failed. )

Causes:

When the domain controller is down the trust relationship between the workstation and server cannot be validated.
 

Solution:

  • Restore Domain Controller
  • Remove server from domain and place into a workgroup

Additional Articles

For more articles on this error, see the following article "This operation could not be completed. Please try again" when working in Revit Server

Products:

Revit;

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